Cargo area had more blankets than would fit in cab, and was charged $25 cleanup fee. Emailed GM, no response.james W.
Customer Reviews for Value Store It Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Kyle M.
I was overcharged for a day which I immediately noticed in my credit card and notified them. They have reimbursed me but I am still waiting for it to appear on the account.WESLEY F.
Le client n'a pas laissé de commentaire.Morgan W.
Le client n'a pas laissé de commentaire.Hannah O.
The truck rental experience was great! The truck was clean and had a full tank of gas. No problems with the rental process.John A.
Excellent customer service. Will use them again for sure!Katherine M.
Great experience.Bradley M.
Le client n'a pas laissé de commentaire.George B.
They were friendly and great to work with.Dan C.
Le client n'a pas laissé de commentaire.Sarah M.
Great customer service!!!JASON U.
Le client n'a pas laissé de commentaire.Thomas G.
Le client n'a pas laissé de commentaire.Tom G.
Le client n'a pas laissé de commentaire.Jason U.
If u are getting a rental don't ever pay cash with uhaul you don't get ur deposit back, cause I didn't get mines backPatrick M.
Le client n'a pas laissé de commentaire.Carlos T.
Nothing to improve... Beautiful, clean location with polite, knowledgeable staff. Absolutely our best U-Haul experience to date!lou T.
Le client n'a pas laissé de commentaire.KEN B.
I was charged for damage I did not do !!!!!!!!! But you got my money so I am sure your good jay P.
Le client n'a pas laissé de commentaire.RONELLE M.
The U Haul vehicles should be serviced regularly! The vehicle we received had battery issues twice. The first time we had to leave it parked overnight at the storage facility because it would not start. The next day we were told by the repair person that the lights in the back would cause the battery to drain and to keep the truck running so the battery would not die out. The next day we did not use any lights and the truck still did not start after we unloaded. We had to call for the roadside assistance service to come out and at that point we were told to leave the truck running for as long as we were using it. I believe the battery was old and should have been replaced prior to us receiving the truck.CRISPUS Y.
Other than the truck being a bit noisy when driving -- might be a muffler issue -- it handled well and I was able to move my storage items. MerciSHINIKA S.
Le client n'a pas laissé de commentaire.Lacy B.
The location where I picked up the uhaul was great. The whole experience was a complete DISASTER!!! I originally had reserved at 15ft to be picked up at Sarno road in Melbourne FL at 10am. I get there and they tell me we do not have a reservation for you. I had showed them the reservation and they told me to head over to US 1 in Melbourne. I do that and same thing happens there and he looked up the reservation and sent me to the Babcock location in Palm Bay. Waiting 25 minutes on line finally it's my time and once again same thing. This went on till right about 2pm 6 locations visited and a complete waste of time. Not happy with customer service.DOMENICK A.
Personnel at returning location was extremely nice and helpful.Joseph S.
Le client n'a pas laissé de commentaire.Jonathan B.
Le client n'a pas laissé de commentaire.TIMOTHY E.
No suggestions for improvement. Service was good, equipment was clean and without issue. Excellent experience.LARRY A.
Le client n'a pas laissé de commentaire.Julie C.