Le client n'a pas laissé de commentaire.
Mary E.
Customer Reviews for Valvoline Express Care Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was great!!!
Veronica H.When I told them what happened at Jacksonville, Fl location, they suggested I call corporate office.
Sonja T.Very accommodating staff at this location. I would use them regular if not for being closer to Doozy. I needed a small truck and this location was the nearest other than Doozy.
Cathy P.I dropped off the car trailer at 1PM and told them I woudl be back later with the truck. At 4PM, during their normal working hours, I had to drop off the truck with the key in the drop box. Then they bill comes in with a $20 charge for drop box. WE DROPPED OFF THE TRUCK EARLY. THE TRUCK WAS DUE THE FOLLOWING DAY. We get a $20 dollar charge when they closed early!
Sheri M.excellent, as always
shannon E.Went above and beyond to ensure I had what I needed. Very pleased and very much appreciated.
shannon E.The guys were all very upbeat and helpful, I'll use them again if I need another rental
Matt G.Very helpfull.
Marc C.The only issue is they didn't give me anything to show I returned it. Then over a week later I got a call asking if I returned it.
Kimberly M.Good guys
Claudie R.Everything was as expected.
Charles F.We arrived early and the facility was locked up. Tried calling and no answer. Had to work with corporate HQ and send photos of trailer we hooked up.
Wanda S.Unit broke down returned to another location. They where awful would not recommend them
Kyle G.No issues with drop off
Matthew P.Nothing—very happy with service
Mary K.Drop off location on the app and invoice did not match where I actually had to drop off uhaul
Royetta S.Friendly The guy really knew what he was doing!!
Paul K.Excellent service à la clientèle
Marshall H.The address was wrong on the drop point and no one checked anything about the truck when I dropped it off.
Bryan S.The customer service was excellent. Very professional and helpful.
john S.I rented four U-Haul trucks over the last five weeks from this location to travel one-way to Miamisburg, Ohio. Each and every time the staff was outstanding and went beyond the call of duty in meeting my needs. They were extremely helpful in moving around the reservations when needed, to work with my time schedules. I would not hesitate to recommend this location to any of my friends or co-workers. Working with this staff was definitely a five-star experience.
carl C.Not sure why I was charged additional fees for mileage.
Dawn L.The facility was nice. The equipment was not. My trailer had no brake fluid and a faulty surge brake that significantly damaged my truck. The roan st location didn't have my trailer that was reserved and would have been completely avoided if they did. The uhaul truck has a bad torque converter and barely made the trip… not cool in many ways.
Kendell M.Excellent experience. No issues at all!!
Randy L.This was a great experience for me. The owner of the business was friendly and cordial, and did a great job of explaining things to me. I would highly recommend this location to anyone needing to use U-Haul.
Randy H.I have rented from this location several times and it's always been a great experience. Highly recommend them.
Jerry S.I've rented from this location several times and the service is always excellent, enough employees and not a long wait. They have always given us the best and newest equipment.
Jerry S.Did not have both trucks day of reservation. Had to pick up the second truck next day. Only had 6 dozen blankets when ordered 10 dozen.
Larry B.Chattanooga drop OFF LOCATION IS NOT OOLTEWAH!!! Dont do that to me again!
John J.Great service.
John M.very good to work with, trailer was ready and they hooked it up for me very quick. great location, will use again.
kenneth H.Jason in Elizabethton was great with his service and knowledge. I would request him to be my service agent again. He went above and beyond. He respected my need for a no contact pickup. Thanks Jason. David Ashworth
David A.We arrived 10 minutes after closing and followed instructions given to us by Phillip; called him the next morning to be sure all was well and he said it was.
Mark P.Very quick and easy
Charles R.Nothing, the guy who checked me in was as nice and professional as they come
Clark B.Very kind and efficient. Hard working crew.
Barry L.i was given the trailer with a bad tire, I had to go buy one
Melinda M.The folks at pick up location were excellent!
Jeremiah N.Dirty truck and horrible service
Cameron C.Don't rent from this location on Sunday's they are not open. Having trained staff at every location
Dustin N.Friendly help, quick wrap up. Good service.
tom C.Safe move insurance was added after I declined the option online. The pickup location changed the drop off location I selected online without my knowledge or even letting me know. I payed for a furniture dolly and received a utility dolly instead. I called customer service and was hung up on 4 times before finally reaching someone that had the common human decency to help resolve the situation
James P.The Employees here were very helpful, great experience.
Karen M.