Le client n'a pas laissé de commentaire.William G.
Customer Reviews for Vanderhoof Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Alan G.
Le client n'a pas laissé de commentaire.KARANJEET S.
I have rented at this location a number of times and have always received excellent serviceGLENN C.
Le client n'a pas laissé de commentaire.STEVEN P.
Le client n'a pas laissé de commentaire.Iqbalpreet S.
Very friendly. Remembers your name and what business you had done before at this location. Very kind. Definitely recommend this location!JANICE S.
Great staff - no way to improve - fabulous experience -ROLAND S.
Le client n'a pas laissé de commentaire.Rob S.
Le client n'a pas laissé de commentaire.ELIZABETH E.
Amazing everythingLUCAS T.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.ALAN G.
Very friendly, helpful people who gave us excellent service. Will recommend.NANCY W.
The gentleman running the uhaul went above and beyond making sure we were safe on our 6 day travel including changing tires so we had better tread on the road on a unit that was in really good shape.PAULJ C.
Le client n'a pas laissé de commentaire.LAWRENCE P.
Very pleased and impressed with the warm and friendly service we received. I highly recommend renting from Vanderhoof Mini Storage you will be well taken care of.KEVIN H.
The service at vanderhoof is wonderful . No way it could be improved . We we're moving from kitimat had tried to get a uhaul in terrace 550 km to the west and had to backtrack to vanderhoof from kitimat to get uhaul . Gas cost us about300 dollars extra . That part could be improved . But vanderhoof was great !!!!!ELAINE F.
Le client n'a pas laissé de commentaire.KATRINA T.
Le client n'a pas laissé de commentaire.Shaun P.
Le client n'a pas laissé de commentaire.Shawn S.
Le client n'a pas laissé de commentaire.MICHAEL R.
Great service. Very friendlyGERALD S.
Excellent customer service at this location, I have used many u-haul location service before, the vanderhoof location has the best customer service and their equipment are very well maintained. Great place, I will always come back to here when I need a truckchase R.
The owner of this location took very good care of me, was positive and overall very pleasant to interact with.Jordan R.
Le client n'a pas laissé de commentaire.Travis G.
Le client n'a pas laissé de commentaire.JOANNE F.
If he doesn't like you, or you make a complaint he charges more.John A.
What was bad was U Haul, wedding our reservation in January for our truck and trailer and the U haul is 10 minutes from our place but had to drive 700 kilometres to get the truck if we wouldn't of called we would of found out the day we were picking up the truck. When you have plan a couple of days to pack because you have to be out of your house it makes it very stressful. We loss a day, cost us over $300. In gas. The people that worked at the office from u haul were totally useless. Only if you have no other choice use u haul.jean B.
We lived in New Hazelton. Three and a half hours away so we had to drive 31/2 hours pick up the trucks and 31/2 hours back. So 7 hours we didn't have and we found out the day before! There are three U-haul dealers closer. We received a phone call the day of, April 12 telling us our trucks were ready at a location 4 hours away. No we were not impressed! I will say John in Vanderhoof was amazing. Clean place good service and very helpful. Not impressed with Norm in New Hazelton as he could have told us sooner so we could make arrangements. We booked the trucks in freaking January!Jacqueline C.
Both vendors at each end were very easy and great to deal with.Stuart M.
I had to drop off in Vanderhoof because the location in Burns lake doesn't exist. I wish I knew that when we spent much time and fuel trying to find the location to return. The gentleman in Vanderhoof was absolutely excpetional. The fact that uhaul is still booking people to return trucks to a non-existent site is apalling and costly.Daniel V.
Awesome customer service highly recommendAndrew S.
Great friendly , courteous service. ThanksDAVID K.
Le client n'a pas laissé de commentaire.rick K.
Thank you to the Vanderhoof team for maving my move that much easier!Donna W.
Le client n'a pas laissé de commentaire.Kenneth D.
Le client n'a pas laissé de commentaire.JAMES P.
No improvements needed. Very good service, very friendly and lots of help with figuring out what you need.Gary M.
Awesome to deal withthomas K.
Fern was very friendly and knowledgeable about my trailer rental and answered all of my questions. She offered to help me with the hookup and helped verify that all of my mechanical and electrical connections were secure and working correctly.Ryan B.
Le client n'a pas laissé de commentaire.Leila V.
They are very fast and friendly!! They know what they are doing! Very happy ðŸ˜ŠJenessa T.
Excellent Service -Thank You!Doug M.
Le client n'a pas laissé de commentaire.aiman K.
The fellow who helped us was so friendly and very helpful! Every part of our experience was excellent! Highly recommend this location!lindsay L.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Ken S.
Le client n'a pas laissé de commentaire.Jack F.
The couple running the rental place were excellent to deal with. Very helpful.Kenneth M.
Check tire pressure. Both back tires were completely flat on the trailer I rented.Colton L.
Le client n'a pas laissé de commentaire.Alan C.
Wonderful service i would use this company againCarline A.
Le client n'a pas laissé de commentaire.Richard G.
Vanderhoof was good, but I was moving from Burns Lake and that is where i was contracted to pick up the truck originally. the dealer there was Terrible and Closed. the help from customer service was terrible and I had to find a truck somewhere else, and pay my own cost to drive to Vanderhoof to get the truck. We were late and put our friends in an awkward spot, having to wait in the cold for over 3 hours. Customer service was Terrible as I mentioned, and we will probably never use Uhaul again and will tell all we know through our business contacts and aquaintances to never use Uhaul again!kelly R.
I was over charged in the rental costs and I have been unable to resolve the situation. I will not be inclined to use your services again if U do not get a resolution to my issues. Mercijuan C.
Le client n'a pas laissé de commentaire.Glenn C.
Excellent fast friendly service.Dave C.
Le client n'a pas laissé de commentaire.Kanwaljeet S.
Very friendlylynn H.
Le client n'a pas laissé de commentaire.JEFFREY R.
This is the best uhaul location. Other locations, like Fort St James (refused to let me pick up as the manager went on vacation) or Prince George (tried charging me extra for no reason until I phoned corporate). Vanderhoof was nice, helpful and friendly.James T.
Very good.John K.
Le client n'a pas laissé de commentaire.Pat S.
Le client n'a pas laissé de commentaire.Tim W.
Le client n'a pas laissé de commentaire.Joe B.
Le client n'a pas laissé de commentaire.Allan M.
Le client n'a pas laissé de commentaire.tamara T.
John went ovet and beyond to be helpful.Steve L.
Le client n'a pas laissé de commentaire.KEN D.
Le client n'a pas laissé de commentaire.Abram P.
Great peopleWilbert W.
I originally booked a 5x8 trailer and was all set up except for my trailer lights. I completely missed that part of my requirements and it was an accident that caused my pension earning friend a lot of money. Because I wasn't able to haul the trailer we had to rent a truck which was great and the owners were so VERY HELPFUL AND KIND. Unfortunately we couldn't still rent the truck at the discounted rate. It would be nice if U-Haul Canada would kindly honor the original sale price had we booked the truck originally. I realize that this mistake is entirely my fault but I am hoping you can find it in your heart to save my friend some of her pension money. We originally booked a truck and I was trying to help my fragile and elderly friend save on moving costs as the truck was too big for her needs. The only reason we switched names was because she didn't have my vehicle info to book the trailer. Thank you so much for listening to our story. Sincerely, Mairi BroadbentMairi B.
Le client n'a pas laissé de commentaire.Brittany L.
Le client n'a pas laissé de commentaire.Patricia L.
Service was awesome and people the best! Thank you :)Keith S.
U owe me money lied to me I'm telling everyoneTod B.
The exact opposite of where I picked it up they where quick and helpfulSteven H.
Very friendly and accommodating attendant to deal with at this location would not hesitate using them again or recommend them to someone else.Ron T.
Le client n'a pas laissé de commentaire.ALLAN M.
John was outstanding and helpful.Kim O.
Le client n'a pas laissé de commentaire.DONGWOO K.
Everything was great.Jennifer K.
Le client n'a pas laissé de commentaire.Steve L.
Le client n'a pas laissé de commentaire.MARK W.
John & Lisa were super helpful with my Uhaul rental. I greatly appreciate there extra attentiveness to ensure that the Uhaul was available when I needed it. thank you Moniquemonique W.
Le client n'a pas laissé de commentaire.Melvin W.
John was great, very friendly and helpfulSharon L.
Le client n'a pas laissé de commentaire.Donna W.
John at Vanderhoof Mini-Storage is always friendly and super helpful!Peter D.
Le client n'a pas laissé de commentaire.Nick M.
Le client n'a pas laissé de commentaire.Richard H.
There was only 1 trailer to choose from. I'd like to have had a longer one. I did manage with the 4Ã-8 though.dan E.
Make sure location is actually open at the time you say unit can be picked up. The wiring harness on the car hauled I rented was broken on 2 of the 4 wires even though I was told that all the lights worked on it. 2 of its tires were 90 % worn and I was told "you may want to get those changed before travelling" - when I asked if owner could arrange this for me for when I arrived in Prince George he said it's easier if I did it myself. Nicholson St. Prince George location were fantastic in getting me on the road safely and quickly.michael G.
Friendly, helpful service. Able to get me a truck sooner than I originally needed it. Much appreciated ?Lenore A.
Very helpful ownerGlenn V.
Le client n'a pas laissé de commentaire.johan P.
Keep doing what you're already doing. Great job!.Minh T.