Évaluations des clients V&S Auto Brokers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de V&S Auto Brokers

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Michelle B. le

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There is nothing to improve. Your staff was extremely friendly warm had me in and out in less then 10 minutes. I will recommend everyone use that location.

Mark C. le

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The truck was missing a part that would keep the lift gate from wedging open. We had to come back to the agency for a replacement truck which cost us more than an hour of work time. The agency people were cooperative but the truck clearly had not been checked out properly to begin with. As noted, I think that the agency people did their best to fix the situation that they had created by giving us a defective truck, but the entire experience was unsatisfactory to say the least.

Samuel Y. le

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Le client n'a pas laissé de commentaire.

LONG BRANCH P. le

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Le client n'a pas laissé de commentaire.

Samuel Y. le

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Le client n'a pas laissé de commentaire.

Anthony S. le

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Le client n'a pas laissé de commentaire.

eli B. le

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What a pleasure in every aspect. Darren at the 'front-desk was extremely helpful and pleasant. Felt like I was at a 5 star hotel for people not for storage..Best

Louis R. le

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Le client n'a pas laissé de commentaire.

James A. le

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Great experience and Mike and Amanda were extremely helpful.

Bonita G. le

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Le client n'a pas laissé de commentaire.

Shannon W. le

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Le client n'a pas laissé de commentaire.

Shamika B. le

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I order a truck from the Ocean location and wanted to do self checkout. The Ocean store was closed even though the computer stated that they were open. I was unable to obtain a key so I had to call customer service after completing the check out process. That whole process was a nightmare. The whole glitched totally messed up my schedule for the day. I had to then travel to the Long Branch location to obtain a truck. The agent at the Long Branch store was very help as well as the customer service rep. that I spoke to on the phone. I have to rent another truck on Saturday 11/30 and I hope that I don’t have a repeat experience.

Norman S. le

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Le client n'a pas laissé de commentaire.

Amanda C. le

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Great place everyone was so friendly!

Alfonso A. le

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Le client n'a pas laissé de commentaire.

Dolores S. le

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When quoted over the phone one price and when it was actually picked up and charged another price(way more expensive)wasn’t good! That was u-hauls fault.

Kenneth M. le

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The location of the trailer when attaching and returning was a little tricky to maneuver, which I would imagine could cause an issue for someone who is inexperienced, but other than that, very pleasant experience, one of my better u haul experiences to date.

DEAN G. le

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Nothing keep up the good work

kevin R. le

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Le client n'a pas laissé de commentaire.

Greg R. le

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Terrific attention to detail

Stephen E. le

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I'm glad they had a truck. I had a reservation for a different location and was told an hour before I was supposed to pick it up that it was not going to be there, I had no truck. I felt this was unacceptable, but at least another location has a truck. It was several miles out of my way to get the other truck but they were very nice. I was asked about moving blankets, which were on my original order. I was told that they never were going to have moving blankets at the original location. (???). Anyway it ended well but if rather not have dealt with the stress...

Vijender S. le

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Excellent Service

Jeffrey L. le

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Was great

Del J. le

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Le client n'a pas laissé de commentaire.

Athena V. le

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Le client n'a pas laissé de commentaire.

butch H. le

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Le client n'a pas laissé de commentaire.

german C. le

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Excellent staff .

Michael D. le

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Le client n'a pas laissé de commentaire.

Raymond P. le

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simple. easy. professional

Del J. le

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Never rented any trucks from this location..???

Joshua B. le

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It was very frustrating to arrive to pick up our van at a location to find out that it was not accessible through the 24/7 app since they did not leave the keys behind. we then had to drive out of our way to another place to get the van we needed. Once arriving there, the process to obtain the vehicle through the app is long and tedious - needing to retake a photo of driver's license, isn't that already on file? We will not be using this service again

Wieslaw K. le

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Le client n'a pas laissé de commentaire.

Salvatore R. le

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not a thing.very satisfied

john W. le

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Fast and easy transaction

Jeffrey J. le

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While we reserved the truck 3 weeks in advance, we received a call the afternoon prior to be told no truck available. Had to travel 40 minutes, but UBER to get a truck. Also, app was not working when trying to return the truck.

Ladislav S. le

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Le client n'a pas laissé de commentaire.

dezmin W. le

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Very friendly and knowledgeable

YOLANDA M. le

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Amanda was very knowledgeable and accommodating. A pleasure to work with.

latoya M. le

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. Just let uhaul know they need yo improve on the computer service, it was very very slow, but it it wasn't the guys fault in the office, he was really trying his best but I guess it was just a busy day for moving. Other than that everything was perfect. Because the service was slow and we waited for a long time the guy let us use the trolley for free, that was kind of him. Thanks and I recommend to anyone and we'll be using your service again.

Lisa H. le

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Le client n'a pas laissé de commentaire.

Lloyd S. le

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The location itself was excellent, and I have no complaints there. However, I can’t emphasise enough the fact that changing the truck’s pickup location to be 30 miles away from the U-haul location nearest me is Fucking Bullshit.

vincent B. le

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Le client n'a pas laissé de commentaire.

Belal E. le

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Mike is extremely professional and great in all aspect of customer service. Very organized and explained everything before I left.. he even helps with hooking the car.. will definitely recommend his office to everyone.

James C. le

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Excellent service at this location

jhenairra J. le

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Le client n'a pas laissé de commentaire.

Vincent T. le

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The staff was helpful and accommodating.

Susan S. le

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All good...quick and easy

paul R. le

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Very Helpful

TRACEY K. le

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I was told the equipment had to be cleaned and it had stuff all over the inside floor. They got it back exactly how I got it.

carolann M. le

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Great no improvement needed

Eddie Z. le

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Le client n'a pas laissé de commentaire.

GABRIEL S. le

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Keep up the great work

Leo M. le

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Le client n'a pas laissé de commentaire.

Emily W. le

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Le client n'a pas laissé de commentaire.

Thomas C. le

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Location was easy to find in a busy downtown. Access was good. Truck was ready to go at arranged time. Return of truck was very quick

Jim L. le

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This was not my preferred location which was about 30 min away vs <10min.

armando T. le

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I initially reserve a 5*8 and day of pick up I receive a 6*12 with extra cost. Holding the reserve could be better.

Max F. le

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Le client n'a pas laissé de commentaire.

edwina B. le

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Le client n'a pas laissé de commentaire.

tim D. le

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Le client n'a pas laissé de commentaire.

Taylor K. le

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I’d originally reserved a van, and when I booked it i wasn’t made aware that a van wasn’t available for me. I think if you added a few more vans to your fleet, people would be more interested in driving Uhauls.

Stephen M. le

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Dropped off after hours had no problem parking. Plenty of space.

Brenner S. le

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Le client n'a pas laissé de commentaire.

jenevieve D. le

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I was happy with the service I received and would recommend this location!

Robert Z. le

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Le client n'a pas laissé de commentaire.

michael F. le

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Le client n'a pas laissé de commentaire.

Henry F. le

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Le client n'a pas laissé de commentaire.

Vincent V. le

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In renting one way the Trailer from this location, I would had really appreciated from the staff, had inform me about registering the License Plate from the Trailer for E-ZPass or Tolls facilities. Not everyone is experienced on renting Trailers or Trucks, and a suggestion or advice to the customer it'll be really appreciated to avoid future issues and make an smooth economical practice, therefore making happy customers which are the ones that will return without hesitating.

John B. le

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Le client n'a pas laissé de commentaire.

Matthew C. le

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Le client n'a pas laissé de commentaire.

PAUL G. le

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Le client n'a pas laissé de commentaire.

diane B. le

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Friendly, efficient, and overall professional !

Emma W. le

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Le client n'a pas laissé de commentaire.

zach W. le

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Le client n'a pas laissé de commentaire.

geovane A. le

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Le client n'a pas laissé de commentaire.

Stephanie W. le

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Le client n'a pas laissé de commentaire.

Carl I. le

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Le client n'a pas laissé de commentaire.

Theodore G. le

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The location was fine. The equipment sucked. No AC battery did not charge need a jump long time for a repair with 1800 U-Haul Please invest in better equipment

Daniel C. le

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Le client n'a pas laissé de commentaire.

john R. le

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Le client n'a pas laissé de commentaire.

alejandro P. le

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Le client n'a pas laissé de commentaire.

michael C. le

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Friendly and very informative staff!

james R. le

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The gentleman Mike at the one I rented a bab from was very helpful and on point I was very satisfied and will return thank you

dg W. le

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All Good

Shiela W. le

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I and my family would like to thank the Long Branch location for Excellence customers service!!! Board Street..

isaiah M. le

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I cant think of anything.. the staff was very pleasant.. the truck was available as requested.. all was fine.

Delores M. le

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Le client n'a pas laissé de commentaire.

vinnie C. le

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We had a problem picking up after hours with the truck share and all they had us do was call U-Haul 800 number. Also when they explained the truck share program they left out a lot of steps. So after an hour we finally got the truck.

DAVID B. le

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Le client n'a pas laissé de commentaire.

Michael V. le

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You pick the location that fits best to your needs

Elsa P. le

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Great service

courtney C. le

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Le client n'a pas laissé de commentaire.

leo G. le

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The day after I rented a U-Haul van for the weekend I recommended him to the local dealer for a car trailer rental in the future which he will probably follow up on because of the convenient location Lee G.

Charles M. le

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Signs could be clearer

Todd D. le

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Le client n'a pas laissé de commentaire.

Jasmine S. le

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Le client n'a pas laissé de commentaire.

john W. le

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A little confused. I was told an initial cost that was estimated at $84. The next day I was charged an extra $78. Not worth fighting over but would never use a Uhaul again. I would just pay a company for more money not do the work and not be tricked into a larger payment.

kevin M. le

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Le client n'a pas laissé de commentaire.

Terri F. le

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Le client n'a pas laissé de commentaire.

Joseph F. le

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Le client n'a pas laissé de commentaire.