Very convenient location for me.
Richard K.
Customer Reviews for Verde Valley Honey
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The older couple that I rented from were very kindand helpful. Wonderful people! The rental was clean and in excellent condition. Fortement recommandé!
Shaniya C.Drop off location service was superb! Continue doing what you're doing and the next customer will be very happy.
Sharon S.Friendly staff and helpful.
Michael M.The ramp was difficult to pull out and push back in. Other than that, the truck was great! Easy to drive, easy to handle. I would definitely rent again from Uhaul.
Alan S.She was amazingly helpful. I got to say, you call what's the best and easiest part of this whole move! They went over and above to assist me with any changes I needed and everyone I dealt with including the scheduling dept several times, was polite, professional and extremely friendly and helpful. Thank you for making this move happen!
Tracy K.Verde Valley Honey location is a wonderful place for Uhaul. The people are so helpful and accommodating - super easy to drop off our Uhaul trailer and took good care of us. Thank you!!!
Dana G.nothing to improve
Jeffrey J.I have used this location many times, for myself and to help others, never have any issues. Beyond amazing customer service! I wish we could clone this guy! He's amazing!
Sean M.Very friendly, professional and convenient location. They were so nice and helpful. Would definitely recommend this location to a friend. Merci.
Erin H.No suggestions for improvement. Everything was excellent
Patricia C.Great drop-off host. I really appreciated the personal touch and understanding when it came to weather and unloading.
JOSHUA S.Uhaul extended our drop-off time because of the President's holiday. It worked out fine, would recommend to anyone. What a difference between Buffalo, Wy and Rimrock, AZ
Peggy M.I had to drive almost two hours round trip out of my way because the local U-Haul in Flagstaff didn't have the equipment I needed
grant H.It's a very run-down area with little to no instructions or signage.
Lindsay A.Include what type of gas to put in the trucks
Gabrielle H.The “use our contact form†takes the user away from the site and to fill out this survey you have to start all over again.
LARRY O.VERY helpful to bail me out of a predicament! Fortement recommandé!
Bradley M.Fantastic customer service.
Steve W.Full communication, good personal setvicr
Stephen B.Excellent service from caring and conscientious owners.
Lynne C.This location goes above and beyond to assure the trucks and trailers are safe and well maintained.
Donna P.Friendly location. Nice people
BEN M.Jim was very and helpful.
Richard K.Both sides were great
michael C.First trailer we hooked up to had malfunctioning right turn signal. wasted a good amount of time changing wire connector and retesting all lights. Owners of this location were amazing! Very upset about final bill but unfortunately have no written or email correspondence to prove that I was given a rate of $7,95 a day to compensate for the inconvenience of picking up two days before I actually needed the trailer as well as picking up at a location 40 minutes away from my home. Rate was also provided to me due to an advertisement that is still being shown at the 19th ave and Bell road location in phoenix az advertising one way rentals for 1/2 price on one way rentals of 5x8 trailers.
Jodi F.Although my reservations were confused, and split into two contracts (truck/transporter) they were very helpful, and gave excellent service.
TERESA R.Keep more trucks there, they do a very good work at that location. Merci
PETER W.John always has the equipment we need, and it is in excellent condition. His service is superb, his location is so convenient we can not imagine utilizing any other dealer.
Gordon B.The only thing I don't like is that you don't have trailer jacks, lifting the trailer off of my hitch is an unpleasant experience. Other than that everything was great.
JOSHUA D.Very nice experience with professional people.
ALLAN B.The app needs a lot of work it was slow and glitchy. I have to keep closing it and start over a lot.
Francisco G.The mobile app did not work, I had to get the facilitator to open up outside their normal hours.
TIMOTHY M.Such a great experience helping us navigate renting a uhaul. Something we haven't ever done. Just a very personal approach to everything we experienced.
SUSAN H.John at the Honey Hole is awesome! He goes above and beyond for his customers!
MARK T.I had to drive 23 miles to get to this location. I would be more happy if I could have used the U-Haul station located 2 blocks from my home.
Gary J.The Rimrock Staff were absolutely perfect.
JASON A.Excellent place to rent, just really great people who know what they are doing.
Thomas W.Excellent service Thank You!
SHERMAN L.No improvements necessary!! John was really interested in customer satisfaction. Very nice! Thanks John, Todd Holbrook
TODD H.uhaul needs to do a much better job at making sure their inventory is correct on their website when booking. I booked a unit that was supposedly available, but had to change my plans due to the technology not being accurate. That was pretty frustrating.
Stephen H.You need to provide per the contract . Don't write a contract if you do not have the equipment. The Reno, NV store on 4th street was a pleasure and the store in Rim Rock , AZ was also a pleasure
THOMAS S.Again l, the guy at the drop off location was super helpful and friendly. He unhooked everything, asked how the trailer worked, etc... a positive and friendly person. Will go back here to rent for my return trip.
Gregory G.Love this location, service and personnel!
Kathy M.Awesome personnel and experience! Thank you!
Kathy M.John was very helpful .
ABEL C.Everything was very good and professional
GARY B.Friendly dealer and very helpful.
Stacey C.