Customer Reviews for Village Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Village Auto

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Marvin G.
Rating:

Job well done

Steve C.
Rating:

Customer did not leave a comment.

Carol Ann B.
Rating:

Well first of all was told they were open till 3pm no one was their at 115pm wasted my time and my driver time and a friend reached the owner of the place he was really rude and no respect and to top it off he hung up on my friend

Alina E.
Rating:

Customer did not leave a comment.

Jolene M.
Rating:

Customer did not leave a comment.

Jeffery B.
Rating:

the truck was not available when i had reserved it. it was almost an hour i had to wait to get it. then when i returned the vehicle at 3:00PM yesterday i was told that this was not the authorized drop off location and i would be charged an additional $40. which i had no choice but to pay because i needed to drop it off then. i will contact my credit card company and dispute this additional charge since even this evaluation shows i dropped it off where i was supposed to. this is ridiculous.

Keith S.
Rating:

No one was there at the time I was to pick up the truck & when I called the 800 they told me there's another 15 miles up the road. This is the 2nd chance I gave UHAUL but never again. I'd buy a truck before I'd rent from you again. Poor customer service all around.

Andrew M.
Rating:

Customer did not leave a comment.

jackie M.
Rating:

Be in the office on time.

joseph F.
Rating:

Customer did not leave a comment.

sterling K.
Rating:

best u-haul rental place in any near-by areas. staff is exceptional. highly recommend!

rhonda S.
Rating:

Customer did not leave a comment.

Paul L.
Rating:

A few things - When I turned the truck in, the app would not allow me to upload a picture, the screen turned black. Also, I kept receiving emails stating I did not turn the truck in. I called customer service and explained I was looking at the truck where I parked it. The location never checked the truck in for about a week after the truck was turned in. Very upsetting.

Roberto F.
Rating:

Thanks you for the best service

GLENN K.
Rating:

Have someone there during posted hours.

Susan P.
Rating:

Customer did not leave a comment.

Dave H.
Rating:

U-Haul Hometown provided a 26’ truck where & when needed, exceeding expectations. Outstanding service!

RAE A.
Rating:

Bunch of crooks and thieves NEVER AGAIN

Alyssa W.
Rating:

Nobody is running this place you are stuck renting the trucks with an app on your cell phone.

Peter M.
Rating:

Customer did not leave a comment.

Christopher B.
Rating:

Very POOR Hours and POOR location way too small for these big trucks

Carlos S.
Rating:

Customer did not leave a comment.

RUBEN R.
Rating:

Super good ,5 star U-HAUL

Nicholas S.
Rating:

After the last time dealing with Uhaul, I was ready to start using another company for my haulting needs. They were shady as all hell. These guys? Renewed my faith in uhaul. beyond fucking excellent! everything was clean, well maintained, super easy....was in and out in five minutes and was about my business. These guys should be running your company!

Sharon M.
Rating:

Customer did not leave a comment.

Peter M.
Rating:

Customer did not leave a comment.

Charlene T.
Rating:

Customer did not leave a comment.

Carl B.
Rating:

I cannot answer the following questions cuz when I delivered the truck back to the location there was no one there and have not received a phone call from that location to give me my bill and let me know anything about the vehicle

Francis D.
Rating:

Customer did not leave a comment.

Edward S.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top