Le client n'a pas laissé de commentaire.
Kathleen F.
Customer Reviews for Vitale Asphalt Sealing
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Mobile check in was time consuming and a bit of a pain. Better than not being able to rent though.
Elizabeth K.Wonderful customer service , the lady was very nice and helpful
JOVAN A.Was so easy and reasonable will not second guess myself again about renting another truck from this dealer
Linda S.Left truck at location after hours, put key in drop box. I have not heard from them that all in fine or ok.
James K.Great customer service!
Donald K.I can not honestly think of a way that you could improve for the next customer, because the service was excellent. Mike was very friendly, personable, professional, and helpful. I set up my rental online and had to order it as a one way trip which is more expensive, but I was not aware of that until I finished my rental order online and mike called me and was kind enough to inform me of the cheaper way to rent the truck and then he went above and beyond and made the alterations to my order to lower the price for me before I even arrived at the U-Haul rental place located at 1455 Harlansburg Road in New Castle Pennsylvania. I would definitely recommend this business, and this location and to family and friends without a moment of hesitation.
Shaela S.everything was fine.
GARRY H.Great experience for our first home move!
Brandon B.This is the second time in the last few years that I have used U-Haul, as well as this particular store. I have found the experience cost efficient and hassle-free.
Greg H.Gave me a truck that had really bad alignment and needed power steering fluid. Made me so behind with moving trying to drive extremely safe. Then they keep harassing me saying they are going to call the cops and file a report because of their mistake. They'll be hearing from my lawyer.
Sydnei G.Everyone connected to our renting from UHaul were great in their help making the grueling task of moving a much easier task. Thanks, Scott Tammaro
Scott T.They are very polite and nice people
ANTHONY S.Clean the front of the truck and check the gas properly
Brittany B.Everything was outstanding from the customer service to the equipment condition. Would definitely recommend this location to family and friends.
Bradley C.Mike and his people are very helpful and always willing to help out with any issues I've ever had
Jason W.Professional.
Mark F.Too difficult to get in and out as the lot was FULL.
Jerilynn M.Mike & Annette make the experience easy and flawless. We used them all summer for our needs and we will definitely use them again for all our needs! We highly recommend using Vitale Uhaul.
fred F.First I ordered a regular dolly and an appliance dolly and neither were in the truck. I even spoke to a lady at the location about having ordered and needing them. I had to pick up after hours so there was nothing I could do at that point. Also when we went to pick up the truck there was an issue with the mobile pick up. I'm not sure that it was this locations fault or Uhual's website. I had originally scheduled a pick up at a different location and different day. This location called me due to the one I had picked not having a 26' truck. We verbally changed the location and pick up day over the phone. When we got there to pick up the truck the pick up time had been changed to 10pm for some reason (even though I requested 8pm). The website would not allow me to start the pickup process. We were on hold for over 25 minutes waiting for a uhual customer service representative, finally it just got close enough to 10pm that the link for "pick up my truck" finally appeared on the dashboard of the website. Overall I just feel like the pick up was a mess especially not having the equipment needed in the truck that I paid for.
Jennifer M.Everything was great!!! A+++
John G.Great service
SEPTIMUS B.Great guy to deal with. Very efficient at paperwork and setup so I could get on my way quickly.
Jesse S.I do wish there had been a trailer closer to home. It was a 15-minute run to get to the Harlansburg Road site and another 15 minutes back to home.
Donald H.Had no problem with either pick up or drop off but uhaul corporate was absolutely terrible!!! Uhaul as a company should be ashamed of how they handled us. I will never go with uhaul ever again
Joseph F.Mike was a very nice gentleman and made it a very nice experience.
Robert B.Mike & Annette are very professional and courteous and they have everything ready for me when I arrive to pick up the truck. We always use them for all our transporting needs! Excellent!
fred F.This location has several different vehicles and trailers on-site. Great staff!
Leroy S.The truck had bad brakes and shocks and the driver side mirror rattled very loudly. The ramp on this 26 foot truck was much shorter than normal for this size truck making loading much more difficult. I scheduled movers through Uhaul.com to unload the truck. No movers came. We were unable to find another moving service on short notice so we had to wait for friends to be able to help. This resulted in extra days of rental. When I called Uhaul about the delay I was told that I would not be charged extra. I was, in fact, charged extra for those days despite that fact that Uhaul's service let me down and caused the delay.
Amanda H.Nothing was everything was good
Albert R.The vehicle cab is very small.
MARK H.This Uhaul rental location was absolutely perfect! I am extremely satisfied, and I would highly recommend them to anyone needing a truck rental in the area, 10/10!
Sheila R.The lady at the desk was very friendly and informative . Will be sure to use you again next time I need to move .
TERRY H.Absolutely nothing! I love this place, very clean and the lady there is so nice. She's always polite when I go there.
Tamika S.Excellent customer service.
Sean S.I was running almost an hour late for self-check-in and the glare on my phone from a clear sky made it difficult for me to read the UHaul app. Mike Vitale offered to convert my self-check-in to a regular check-in and handled the paperwork quickly and efficiently. I'll definitely go see Mike again anytime I need a short-term rental.
Carl B.Personnel at this location were very friendly & competent
Jim M.Always a pleasure to deal with this location.
Mark F.Always a great experience
Robert B.I dunno, everything was pretty spot on! The location had what I needed and the owner (I'm assuming) was friendly, quick and explained everything perfectly. Definitely coming back the next time I need a truck!
David M.Great people that made the process fast and easy!
PATRICK A.Inside of windshield was a little dirty but the customer experience was outstanding. The young lady who I spoke with and dealt with when picking up the rental was courteous, helpful, and knowledgeable. Will definitely rent from this company again.
jeff P.I was quoted a price of around 40 $online for 24 hours of use. Including the drive from and to the uhaul center, I drove a total of 28 miles. I dropped off the truck after around 8 hours if use. I was billed 91 $on my invoice. Including 16 $for fuel that was identical to when I picked it up. But SOMEHOW, the final charge on my debit card was 137 $. So, somewhere along the way, the "20 $" truck gained an extra 50 $worth of charges. Garbage, won't be using you again.
Alphonso S.Very friendly and professional
fred F.Mike & Annette are very accommodating to our business needs and make things very easy and flawless!
fred F.Great Service!
fred F.People were great to deal with, both on the phone and in person. Je les recommande fortement.
Anthony B.Customer Service was Great! Easy pickup & drop off. Nice equipment & clean.
JULIE G.Conveniently located fairly close to my house. Nice people and the vehicles are well taken care of
Caitlin Y.Staff was professional and very accommodating.
AL D.