Évaluations des clients Wadeson Home Center Inc
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Wadeson Home Center Inc
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James M. le
The guys at Wadeson’s we’re great. Explained the options, courteous, helpful.
Christine C. le
Great experience- incredibly convenient
Zachary S. le
The service was great once I went there..but was unable to contact anybody for a week prior to my pickup. Nobody answers phones.
Robert H. le
Personally reserved a mid sized truck on Thursday afternoon. When I came by to pick it up on Saturday morning there was no record of my reservation & I had to take a small van which meant more trips & time to move everything. The same thing happened to a friend back in April.
Justin W. le
Needs no improvement. Everything always goes smooth at this location. Staff is great, and helpful.
William G. le
The u-haul experience was super. Walked in and was out in the truck in fifteen minutes! Would definitely do it again without hesitation!!??
helen B. le
Truck had some issues trying to start it up key wouldn’t turn truck on
John C. le
Used this location a few times always great service
Philippe P. le
Service was not friendly. Truck was not swept and dirty.
Jeffrey G. le
Due to a recent snow storm snow accumulated on top of the truck. As I was following the truck in a separate car the snow flew into incoming traffic creating a dangerous hazard.
Roy P. le
The counter person had zero personality, would have gotten more of the conversation out of an automated dispenser. He spoke fast and, inaudible.
Nelson A. le
Absolutely nothing. The staff at Warwick were very professional and friendly. If I have to rent from uhaul again I will definitely be going back to the Warwick location. Great job guys. It was a pleasure doing business with you.
Darlene P. le
I reserved a truck at a different location, they did not have the truck that I had reserved. This first location connected me with the second location in Warwick that DID have the truck. changing dates and truck size was not an option. please give this warwick location kudos for being so helpful in a stressful time.
PAUL T. le
rear trailer ovhd door was very difficult to close and lock.
David B. le
Guy at customer service desk was very short with us. He even said I’m trying not to be rude but they should have told u 9 .
Margaret W. le
Stress-free van rental.
Chris V. le
Easy access and simple process to return truck b
Teresa V. le
Best $53 I've spent in a long time! I was going to use my friend's pick-up to move like I always do, never again. Having the U Haul box truck was sooo much easier and quicker.
Vadim S. le
Charged me for an after hours fee. Nobody ever said a word about this fee when we were signing papers for the trailer. I asked when I can return it and they said at the counter just drop it off any time before morning. Dropped it off at night and got charged an extra $20. Ridiculous.
Lizzette C. le
Very friendly and professional.
Clarice O. le
This is a wonderful place to rent from, I had never been to this town before and it is beautiful so glad the first place saidthey did not have a truck even tho I had ordered about a week in advance the Lady was called Cathy who was really nice , I guess it was not her fault, nut im glad I called to confirm on Thursday other wise I was out of luck, the place in Warwich was so nice and wuick would get from them again if I ever needed one,
LEONIE N. le
The only thing is that the online reservation allowed me to make a reservation to a location that was closed so that was challenging. When I got to the site the place was closed. I shouldn’t have been able to make the reservation if the location was closed. Thanks.
Reinhard S. le
Very remote off the map location. Quite unfriendly counter person. Terrible e perience, this includes the curt newburgh, ny routing office, like the government agencies are friendlier. Will stay away from uhaul after this
Sarah P. le
Provide more email notifications to changes on Ubox profile
Martin M. le
Everything was great, nice and easy. The uhaul representative helped me check out quickly and helped me hook up the trailer I rented. Will recommend others to rent from Wadeson Home Center!
Christian W. le
I was unable to use my cell phone at the drop off location after hours but I was very happy after I called in the morning and the Wadeson Home Center was quick and friendly to check me out over the phone.
Luciano M. le
The information given by the employee was completely wrong and that caused me to have a great deal of problems and significant expenses
Corey D. le
The Warwick location was wonderful. However, I had initially rented from CJ's in Westtown, NY. But when I arrived in the morning to pick up the truck there was no truck. The person at the counter had no idea and blamed UHAUL. I was put on hold with UHAUL for over 30 minutes making me late for work. Then had to scramble for new help and get to a truck in a different location. I had even confirmed with UHAUL the night before. Customer service for UHAUl was awful. Luckily Wadeson's was able to help.
Jason G. le
Perfect
Thomas M. le
Rented a pickup and used it for 1 hour, driving 4 miles on a 1 day rental. The Uhaul rep asked if I filled up the gas tank upon return, I told him a gas station is as far away as the miles I had put on. He was rude and left for 15 minutes when I had to close the transaction with another employee. Steve should get another job but Wadeson is a nice place to do business with.
RAFAEL M. le
N/A
Richard R. le
The place is clean
diane M. le
Service was excellent except for one thing. PLEASE INFORM CUSTOMERS there are no straps or ropes to hold furniture (in this case, a piano) to inside wall of truck. Fortunately, we only had to travel 2.2 miles.
Joseph M. le
They only had one person working the desk who had to go out and setup each rental after checking them in. With a one of customers, they should’ve had one person checking in and another getting each renter setup outside.
Justin W. le
They were a savior. Went to another location, that was supposed to have truck and they didn’t. Roe Bros in Florida Ny. Wasted a trip and no call to let me.know.Went to Wadesons and they got my nerves away , when I thought I wasn’t going to have a truck. Made my day.Highly recommended. Thanks Wadesons!!
Albert O. le
Don't cheat and overcharched your customers
GRZEGORZ O. le
Used that location before and everything is good by me.
Larry C. le
A little disappointing that there was no way to lock the trailer. I had to keep the trailer attached to the car to prevent theft. This limited my movement. Either couldn't go anywhere or had to take the trailer.
John S. le
Good equipment but the staff was lethargic and slow.
Bradford W. le
The vehicle was dirty - tires and floorboard full of mud from the prior user. I also bought the insurance and this location claimed I put a small dent in the bumper and charged me - I didn’t put the dent in the bumper and even if I had I had the insurance. They tried to slip this charge past me. I am very unhappy and want Uhaul to reach out to help me resolve this issue ASAP.
Matthew L. le
I have used this location several times before and today I recommended this site to a friend and we used the service. Thank you
jay W. le
Just ask WADESON's to keep doing EXACTLY what they're doing already. AMAZING customer service, OUTSTANDING cleanliness, FAST turnaround and a feeling of genuine concern for my experience. by FAR the best rental experience I've ever had. -Jay Westerveld
Robert P. le
This was a great location with great people and a great van to rent This is my third time using them and I do recommend using Wadeson Home Center for a truck rental R Pleyer
Robin M C. le
All went well except i left 2 grass buckets in the van by mistake. When i realized i went back to the location. My original sales person was there and very helpful however the person checking the van removed the containers and left them along the side of the road and didn't call me or inform the store i had left them. Luckily the were still there and i was able to retrieve them with the help of the original salesman. You are only as strong as your weakest link but overall a good experience.
Victor T. le
Truck was dirty never cleaned from the early snow storm, ramp was full of salt and unsafe to walk on. The cargo bin ad damage to the flooring and a section was torn up and protruding which i tripped over. I complained and was told to contact u-haul.
Edgar O. le
None all great
Paul M. le
Staff seemed very short and was like here you go ill show you truck and just seemed to be bothered... When i went to drop off the truck again the staff that did the Uhal rental was seemed bothered that i came to drop off the truck. I said to a guy that was wearing a uhal shirt putting stuff away. Hello sir i am here to drop of the truck i rented he said oh i don't handle that another person isn't there right now just leave key on counter and your good to go. That to me felt very uncomfortable for multiple reasons. Leaving a key on a counter who's to say someone else would take it and use it on my dollar. I would not use this location ever again.
ray B. le
Tom's great!