My original reservation for 2:30 PM in Sparta was changed to 8:00 AM in an email I received at 8:16 AM and then when I did not pick up the truck before 9:00 it was cancelled. I was only able to get a truck because the tech in Sparta worked to make it right. Wadeson was fine (4,5 star) but I have nowhere else to include this information.Christopher D.
Customer Reviews for Wadeson Home Center
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Warwick, NY 10990
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 10h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Christopher P.
Le client n'a pas laissé de commentaire.James F.
I have never left a review before good bad or otherwise but this was the Worst experience ever. Was told I would pick up both truck and trailer from the same location 5 mins from where I lived. That did not happen. I had to pick up the truck 30 mins from the location I was told and then later the trailer an hour from where I was originally promised. I apparently signed an authorization im still confused about and was never made aware of. And then I was charged an extra 25 dollars for the trailer. And to top it all off I was charged an extra day when i dropped the equipment of at the designated date time and location. All in all worst customer service and experience and i will never use Uhaul again if I can avoid it.staphanie R.
easy in, easy outDavid H.
Le client n'a pas laissé de commentaire.Daniel S.
Le client n'a pas laissé de commentaire.William B.
Le client n'a pas laissé de commentaire.FRANKR S.
Le client n'a pas laissé de commentaire.Stephen H.
Le client n'a pas laissé de commentaire.Jo Ann T.
Le client n'a pas laissé de commentaire.Julia M.
The customer service was terrible. The person that runs that location needs to re-evaluate what he wants to do for a living because client service is not for this person. Very rude and unaccommodating and unhelpful to say the least.Richard D.
Store was great! Seamless pickup and return! Will rent there again!Kathleen S.
WAY TOO EXPENSIVE. UHAUL IS SO EXPENSIVE FOR NO REASON. What a waste of money, I am SO DISSAPOINTED.Laura G.
Make sure gas tank is full at pick up so it's easier to fill tank before returning truck. My truck had 3/4 tank when I picked it up . It was hard to fill to that exact amount before returning.Teresa V.
Le client n'a pas laissé de commentaire.James Q.
Truck was in very good shape, especially considering it had more than 115k miles on it.James C.
I lived the guy that helped me. He is there during the week. So friendly and well intentioned. I really appreciated him.Amy K.
Le client n'a pas laissé de commentaire.Laura S.
Le client n'a pas laissé de commentaire.Clement C.
The after hours drop off process was difficult. I was unable to share my location. I opened location settings and it still didn't work. I anticipate that I didn't get charged. Everything was screenshotted and is available for review.Roseanne E.
Le client n'a pas laissé de commentaire.Steven O.
Le client n'a pas laissé de commentaire.MICHAEL H.
I did not like that I had to drive all the way to Warwick NY to pick the trailer. I find it hard to believe that it was the closest one to me.Michael R.
Le client n'a pas laissé de commentaire.LESLIEJEAN D.
Le client n'a pas laissé de commentaire.LINDA A.
Sending the pictures via e-mail didn't work for me. I prefer checking the vehicle in person as in the past? Some things work better low tech, in my opinion. In my case, no harm was done by my not being able to access the pictures since the vehicle was new with no dings. However, if a question arose, it could have been a problem.Carole L.
don't understand the reason for a 75 dollar cleaning fee for a 1 day rental were i returned the vehicle in the same condition that i received it in.Stanley M.
Le client n'a pas laissé de commentaire.Robert V.
Le client n'a pas laissé de commentaire.Clement C.
Good service. Thank you so muchFranklin G.
Le client n'a pas laissé de commentaire.Erik W.
They were greatTangela C.
Insurance coverage which is not needed if your own auto insurance covers rentals should not be automatically applied to the invoice. The Uhaul dealer should ask the customer if they want to add this coverage or not. This is the way is always used to be ( I have rented from Uhaul over 20 times over the years). However this time it was on the invoice and when I asked the dealer/cashier to remove it they stated it would be involved and take time to do it over. As we were running behind schedule I decided to leave it and pay the extra 14 $for insurance which was not needed in my case. This is not a good way to do business... Uhaul should go back to asking the customer if they want it applied before adding to the invoice. Or they should have a easy and quick way to remove it and make sure the cashier/dealer explains this charge to the customer.. In my case it was not even mentioned until I questioned it.!!RUSSEL G.
Le client n'a pas laissé de commentaire.John K.
Le client n'a pas laissé de commentaire.Jack K.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Frank C.
Le client n'a pas laissé de commentaire.Richard A.
Every thing was perfectRawlie B.
Le client n'a pas laissé de commentaire.Robert H.
The staff was very friendly and knowledgeable in the use of their products. The process was simple and easy.Stephen F.
Le client n'a pas laissé de commentaire.Steve P.