Le client n'a pas laissé de commentaire.
SHELLI W
Customer Reviews for Wags RV Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Super helpful staff!!
CARSON KVery helpful staff. Thank you!
BETH RExcellent experience all around.
JAMES BOui
Elizabeth CRented a 6'x12' open trailer with ramp for local use. Unfortunately, it was a waste of time and money after realizing the rear gate allowed for less than 5' of opening and not the expected 6'.
MICHAEL MAmazing and super friendly staff! Very helpful and fast service!
KATRINA KThe employee who processed my order to rent a 20-foot truck was kind and efficient.
JAMES HGreat people there. Very helpful
DANIEL RVery friendly, good customer service, and convenient to downtown Greenville!
ALEGRA GBusiness was closed when I dropped the vehicle off but was convenient for mobile drop-off.
Jeff DPhysically everything was great! The remote pickup process was flawed in that I was never given the code that was needed to unlock tha padlock to get the key to the truck. There was an estimated 10 to 15 minute wait to speak with someone but luckily I found a chat that got me a human being while I was waiting. She was able to supply the missing code.
Terence Dvery good service,
RUTH AVery personable, upbeat and got me quickly on my way! Que demander de plus?
TIMOTHY HFriendly owner operators.
BRYANT MThe shop was closed on the weekend. The U-Haul app made turn in easy. Should have N/A as an option on the survey for the "Were the personnel helpful?"
James SVery friendly and helpful.
TORREY HGuy was late to open Truck had check engine light on. He said it was air filter or something. Not at all concerned I was driving 100 miles alone!
CHRISTINE Mthe guy here was very friendly and just let me pull up and hand him the key and took care of everything else for me.
Andrew BMake sure the equipment that is reserved is available. I was sent to this location after the location I reserved at didn't have the trailer.
JOHN KManager and is team was very helpful and cooperative
CHRISTOPHER KStaff at this U-Haul need to be more educated and answer their phone more - never returned phone calls
Elizabeth HGlad that I found just the size trailer that I needed. The service was efficient and friendly too. Merci les gars!
Russell OEverything went well after I called uhaul to check out the truck. I first got there and found out they are closed on Saturday so got a little worried. A sign on the door stating they are closes and call the main uhaul # would have helped.But other than that it was good.
MICHAEL GCustomer service was excellent. Very kind and accommodating. Doesn't look like much on the outside, but the gentlemen inside who helped me were awesome and went above and beyond.
Brendan RThink place is old, cluttered inside and out. Not new and modern like the facility in Traverse City.
Jerry STransaction was easy, the manager of the place where I got the truck was very nice and helpful, truck worked perfectly
Jorge SNot only would I never recommend this location I would never recommend any U-Haul to anyone. Not even my worst enemies. Renting a truck had to one of the worst experiences of my life
Jesse PExcellent service à la clientèle
Cynthia EHad to wait wait for them to open which was about 15 minutes pass there open hours. Then had to wait approx another 15min for them to get everything organized
James DIt was good just like it is.
Robert ERequested early AM pickup and this wasnt done. Took an hour to finally get out of there, causing downstream delays. Person was very friendly, helpful, just did not do waht I asked them to, as we were on a tight schedule, forcing us to drive after dark in Georgia,
Will HI didn’t count the moving blankets, but I got 11 instead of 12.
KEVIN BGreat service , nice and patient customer service.
Jason EStore did not open on time, in fact I had to use a return online feature because when I left they were still not open, sketchy area, did not feel safe. saw one staff member asked for help but they walked away. Would not rent or return here again.
Ryan DGreat customer service!
Markeisha NI was diverted to Wags RV Service 30 minutes prior to my scheduled pick up time because my original confirmed 17' truck reservation was not available several miles away. Therefore, I had to find an alternative at the last minute and Wag's had a 15' truck available. Wag's was not open on Saturday so I picked up/dropped off using online and electronic means. Therefore, I never interacted with the "location." The truck was a newer truck and it was a nice truck, but it didn't come with the PADS I reserved because they were closed. Plus, the Wade-Hampton location didn't have PADS either when I showed up as directed by the national UHAUL representative. (I was still charged for them). Wag's return location is on the road with limited parking and would become a problem parking the return trucks if more than 6-8 were returned after hours (over the weekend.)
ROGER ASuper clean easy to drive. Easy reservation and return. Will definitely use again if ever needed
Lisa AAll the staff were friendly and helpful. Reservation easy. Place easy to find. If you need rv parts or service it's your place too. I just needed a 6x12 trailer with ramp to move some fitness equipment into my training studio called Energy Fitness in Travelers Rest/Greenville area. Pick up and top off were easy and any poor damage to trailer were noted with stickers prior to original departure. Thanks, Wag's RV and Rentals.
Tonya TAlways very friendly and the service is the best. This is the only uhaul I go to.
Mike RI was overwhelmed with a strong smoke smell from inside store
Chat BPeople are very friendly and helpful. Would definitely go there again.
Mike REverything was amazing..I highly recommend this location
Chris SI requested in person pick up and was never told that it would be digital. So we spent 20 minutes on the phone with UHaul when we arrived and no one was available at the actual location. Need to do a better job with pre pick up communication
Stephen MWas dark lock was very hard to get off and no room to check the truck out
ALLISON LI was not impressed with the online checking process. It was confusing. The pickup was at 830 am and multiple other cars were in the lot making it difficult to get the truck off the lot.
Desiree GThe invoice was incorrect, which we'll work out eventually. Average is a good rating considering this is uhaul.
Robert M