Customer Reviews for W&J Auto Repair
(Concessionnaire U-Haul dans le voisinage)

16 évaluations

13903 Jefferson Ave   Newport News, VA 23603

(757) 898-5998

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    8h am à 12h pm / 1h pm à 4h pm
  • Samedi et dimanche :
    Fermé

Services dans cet établissement :

Pour nous contacter

(757) 898-5998

13903 Jefferson Ave
Newport News, VA 23603

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lundi au vendredi :
    8h am à 12h pm / 1h pm à 4h pm
  • Samedi et dimanche :
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

It wasn't the business where I pick up the truck. U haul changed location on me at the last minute, that was wrong. I requested a dolly, didn't get one because location change, had to rent one.

Steven H. 
Évaluation :
3

Parking is fairly difficult at this location. There were 2 uhaul trucks and one uhaul vehicle dolly. When I arrived, there was no obvious spot to park my 20' uhaul. There was a safe space for me to park the vehicle, but it's clearly not a space where it should be parked long term since its directly in front of the business where business customers would likely park temporarily. This could be improved by getting the business to have designated uhaul parking locations with enough capacity to accept returns. On a positive note, the location is right off of an interstate exit which makes it easy to get to.

Johnathan W. 
Évaluation :
5

Kelly, was great in helping me with my crazy schedule and even went out of her way to come into her business office to help me thru the rental process when her business was closed. Thank you so much!!!

AMADOF G. 
Évaluation :
3

The man who moved my truck and dolly out of the thruway was the only helpful employee I encountered. This is a not a good Uhaul dealer. I had to call several times to reach anyone. On the day I was to return the truck, I got repeated calls from the dealer while I was busy securing storage and unloading the truck. On the final call, I assured the dealer that I would be there once I put gas in the truck. I called to assure the dealer that I was nearby and there was no answer. Once I arrived, there was no one there. Then, looking at the turn-in receipt, I see I was charged for an extra day! I definitely won't recommend this dealer to anyone.

TAUNYA P. 
Évaluation :
1

Trailer was dropped off a day after it was rented but took over a month and a half to receive a notification from uhaul saying the trailer has not been returned and was late. But it was returned and the drop off location obviously did not process the paperwork.

Dylan P. 
Évaluation :
1

This was not the location I reserved. Apparently your 50 $guarantee is not real. You just send people to locations further away.

MICHAEL WILLIAM G. 
Évaluation :
1

If there will be a change in price because you are requesting to keep the rental 24 hr period, the customer should be made aware!! This is absolutely ridiculous

SHERRICAVONTIA D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GRACEMAE D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joel Y. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LINDSEYKATHERINE L. 
Évaluation :
1

The GPS didn't work, and it took nearly an hour for me to return the truck. After speaking with a very nice agent on the phone for 20 minutes, I was told simply to leave the key, and that I would not be charged extra for not returning the truck by phone. Lo and behold, a charge has been applied to my card. Never again will I deal with UHaul. This was the third 26-foot truck I rented in a month. I would have expected some consideration.

Richard C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Detlef J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Monae N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARVINPATRICK S. 
Évaluation :
1

overcharged by 55 $

nathan N. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

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