System was down when I returned the vehicle. Dude said I have you down for 3:17 drop off. Returned the vehicle pristine with 7/16 gas and 17 hours early. Yet you charge me 1 $for being over 2 miles. Sort of petty. Don't you think.
JEFFREY A.
Customer Reviews for Washworks Laundry House
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Steve was friendly and helpful.
george T.Well run business. Coke drinker, handle name for their ace employee , in this business he is 100 % best person you can deal with and with any business. Nice location , can drop your car get in and drive with ease. Highly recommend. 6 time renter there and will go there first always! J
JAY N.Nice vehicle with low mileage. Drove very well and was surprisingly decent with fuel economy. Would definitely rent from this location again
Jeff G.The guy that manages this outlet is top notch
Paul E.You allowed someone to use my information to rent something. I did not rent this today! Do you not check ID?
DAMBER D.The gentleman helping was extremely friendly, efficient and overall great! Merci.
JASON F.The rep was courteous and helpful, the paperwork was completed very promptly.
NED T.Abdullah was very helpful and friendly.
Tony B.Quick and smooth pick-up and convenient location.
Melvin J.Better communication from the company you through, then to the store where you pick up the truck.
Carmela V.Great job Steve and thanks to Abdul
VICTOR C.Nice Job!, Don't recommend twisting the chains to slack up the trailer chains like the kid did....not good
Michael B.Fast and friendly service - made the whole rental experience stress free.
Lisa E.Steve is the best
Fr vick C.the man working was really rude to me
Caitlin D.Rien
BUFORDA M.persons working there are very nice and helpful.
Becky M.very friendly, very helpful, and very polite ,very clean good experience would go back!!!
Jacquelyn P.Person who assisted me was outstanding. He was concerned about the customer and made sure everything was safe and effective for our use.
Ronald A.Staff was very friendly, and received the truck without any complications or stress. I am sad and frustrated that I did not have the same experience when I went to go pick up the tow dolly from Uhaul
Brittany M.Very helpful and energetic staff.
Kevin H.Everything was fine, the sales clerk was knowledgeable and friendly and professional..
Geoffrey M.The personnel were very helpful and unhooked the trailer. All Covid precautions were in place. The receipt was emailed to me.
RANDALL JAY E.In the South Hills this is the place to go . 5 times in the last 2 months and a real asset due to quality service and location. How do you beat it? J
Jay N.Even though there were approximately 15-20 trucks in the lot (several 10"-which I reserved) they tried to get away with giving me a different size. I had to argue to get what I reserved. Plus the attendant was not wearing a mask. Very disappointed this time. Previously all was fine
Dan Z.Nothing, employees were great and helpful!
Kathryn Y.The gentlemen told me false information about my reservation and mislead me to think I could get a partial discount for returning it same day. As for his hygiene, he was quite unbecoming. And made me feel uneasy with my experience. I didn't not have trust in his other team mate for hooking up the trailer to my truck. for he looked like he partied the night before or was currently high off something. Not professional. This location was in poor conditions and I'm sad to have given my money to such a business.
Hilary C.Much better experience than the pickup location. Friendly staff and they made it a much simpler process than the pickup location.
Jack R.Online checkin did not work, still had to go inside
Anthony H.Go nowhere else for your van, truck, trailer needs. Busy little neighborhood spot and everyone is treaded well. 5 stars. Cokedrinker will take care of you there ! Thanks pal. Really.
Jay N.STEVE is the greatest
Fr vick C.Very pleased with the service. This location is the most convenient of all U Haul centers for me.
TERENCE S.An option to get emails and texts both. If I missed that I apologize.
Amanda S.Best place in town to do business. Service is A # 1. Thanks, will be doing more business. J
Jay N.The app didnt work too well. I was not able to move after adding pictures of the car. I could not do the return online Car was a little old, no issues but it was pass 120k miles and safety could be an issue.
Felipe S.Best service ever - same as last time, & the time before that, & the time...(you get the idea). 😎😷
Bob T.Tailgate was not working on the truck
Joseph S.Cashier who checked me in at 8am was so high that he couldn't spell my name or address keep his eyes open or even walk
justin M.Steve was very professional and knowledgeable on hooking up our trailer. and showing me how to do it.
Hartley B.Employees and Customers need to observe Covid rules. About 7 customers and attendant without masks.
Fred O.This was the easiest and best Uhaul experience I've ever had (and I've moved a lot). The online reservation and check-in process was convenient, the rep at this location was extremely polite and helpful (and wore a mask--thank you!), there were many vehicles available (my Uhaul van was spotless and new, and drove better than my own personal vehicle!), and the furniture pads I needed were brand new and still in the plastic. I was also able to leave my vehicle at this location until I returned the van, which was very convenient. Great location and great service!
Dana K.5 star, could not make it better.!!!
Jay N.I'm still awaiting acknowledgement of my return.
Ed P.I had requested a 20' truck and ended up with 26'.
Georgia F.No assistance or direction on where to drop off the truck. Very unpleasant experience
Nicholas R.no one better than Steve
Fr vick C.Friendly service, quick processing
Mike T.Excellent service. Staff was Very professional and polite. Would definitely use again. Thanks
ELIZABETH B.Just make sure to reward Steve for a job always well done
Fr vick C.