Tess is an Amazing person who truly treats her customers like friends and family. I feel a sense of appreciation and respect whenever renting out a vehicle. She does her very best to ensure you are happy in every aspect of the rental and well informed before leaving the facility. Epitome of above and beyond.
DONALD GRAY
Customer Reviews for Water & Wine Bathurst
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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No human contact. No problem. Before asking comments on how you did, just remember that... I picked up the truck, I moved my own things, I used my credit, I returned the truck, and YOU had nothing to do with it. Merci.
Adm OuelletteJ'avais un problème avec le camion quand j'ai été entrain de station pour vous livré le camion mais les pneux c coincé sur le neige et personne m'a aider ce qu'il fait avec l accélération pour sortir de neige les pneux c glisse j'ai appelé l assurance ils m'a dit que tu doit payer 400dolar...et aujourd'hui j'ai trouvé une autre facture de gasoil 131dolar c trop
issam moutayakeneVery simple drop off procedure.
Derek Ryleskeep up the good work
danny glendenningCustomer service here was great! Very friendly and explained things to us. We were charged an additional $38 here for fuel even though it went back with more than we even got in it.
Maryann Livermoreno comment to improve. the service and very friendly staff made it a pleasure and worth while experience.
Morris GoodwinThe tongues of you trailers have no built in jacks so it is impossible to remove the trailer from the vehicle once it is loaded. This is very inconvenient for long hauls where you may need to disconnect your vehicle for parking, shopping, dining out ....
richard DesmaraisEverything was satisfactory
Holly VibertVery best
Moris BoudreauEverything went smoothly no problems with equipment and staff was very friendly
Kevin BartlettExcellent service!! Thank you!!
Tracy GrantThe lady where I returned the truck was really nice and helpful. Thanks to the wine and water company where I returned the truck.
anne marie boudreauI was pleased to see a well maintained and plowed yard with enough space to easily back and park vehicle upon return.
ANTHONY BROWNThe location was closed when I dropped off the truck. I had to use self serve equipment drop off online.
Francois Dugasall good
marc fernetteThe unit i reserved 2 weeks prior was not available that morning. The lady called me to inform me of that 20 min after my pick up time as i was pulling into her yard. I called the day before to check and she said she would call me if thete was any problems and she didnt so i was due to pick it up at 10, i was running a little late, and she called at 10:20. I reserved a 26-7 foot and she found me a 15 at another location. So i had to drive to another location for the pick up. Overall i lost an hour of my time which i had to pay two movers to do nothing. I was very annoyed.
Danica Doucetnothing. everything was as expected. thank you
Michel BlanchardVery good cx service
clifford royCheck engine light was on
stephane pitreExcellent service the lady is very nice to deal with. She has a great care for her customers
edware wardThe location should offer the possibility to buy big locks for the UHaul truck
Victor manuel Mendez Fonsecathanks to Water & wine women, super nice service, A+
Paul LeClercExceptional Customer Service
Mark ParentContinue doing what you do :)
jeanmichel RoyCoutureVery friendly staff and service was a very good experience thanks you!
TRISTAN RENE DAVIDHave more choice of vehicles
JOANIE LEMIEUXGreat service !
SUSAN IMHOFFExcellent service and lady at the pick up location is so helpful.
IMAD CHIOUAMy only concern is that it cost me a extra 40 km in travels plus extra gas cost because there was no trucks at the Petit Rocher , NB location. I had to drive to Bathurst to pick up and bring back truck so that was extra cost. That's my only concern.
PIERRE ROMEO COUTUREI won't change a thing!
GREGORY JOHN MCKILLOPPrices are to high for mileage.
TAMMY LYNN DAVISONI think if the next customer gets what I got, he will be very satisfied, and you have good service. I want to thank the Lady who served me, she gives excellent service.
hector lEVESQUEDealer did not seem very well informed about much other than the check in process and we were not informed that photos had to be uploaded on site prior to departure. Link to upload pre departure damages was no longer viable. Would have been nice to know this had to be done on site.
Steffan LoupelleEverything was perfect!
GREG MCKILLOPNo improvements needed. Excellent Service. Unless they want to give complementary Water on a Hot summer day... since that is the primary existing business at that location.
PIERRE BOUDREAUA1
Kent KnowlesNothing needed to improve on. Le service a été excellent.
NOVA ALDEA POIRIERGreat service, very good truck and price was amazing.
gloria murphyEmployee went above and beyond!
GREG MCKILLOPNothing. Friendly and knowledgeable staff who helped with everything they could. Je les recommande fortement.
Christopher MorrisonLove that car hauler
daniel basqueExcellent. Wow.
Mario ParadisAwesome service
Michael ChamberlainYour tires are not good for northern nb
Ivan CyrI rented for 1 day, then I called to add another day, it was very easy to do. Great Service!!!
gilles deveauxThis is the only location I use in Bathurst, they are the best. I have had to rent twice since Aug and the services there is amazing. Keep up the great job.
patricia parentCompletely satisfied with the service at that location. Helpful agent that facilitates the procedures and knowledgeable about the rental equipment. Merci.
Denis BernierV GOOD
Nataraj Chettiar