Customer Reviews for Water Street Autoworks
(Concessionnaire U-Haul dans le voisinage)

324 évaluations

350 Water St   Almonte, ON K0A1A0

(613) 256-0837

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 6/13/2021: Fermé
  • 6/19/2021 - 6/20/2021: Fermé
  • 6/26/2021 - 6/27/2021: Fermé
  • 7/1/2021 - 7/4/2021: Fermé
  • 7/10/2021 - 7/11/2021: Fermé
  • 7/17/2021 - 7/18/2021: Fermé
  • 7/24/2021 - 7/25/2021: Fermé
  • 7/31/2021 - 8/8/2021: Fermé
  • 8/14/2021 - 8/15/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(613) 256-0837

350 Water St
Almonte, ON K0A1A0

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 9h am à 12h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 6/13/2021: Fermé
  • 6/19/2021 - 6/20/2021: Fermé
  • 6/26/2021 - 6/27/2021: Fermé
  • 7/1/2021 - 7/4/2021: Fermé
  • 7/10/2021 - 7/11/2021: Fermé
  • 7/17/2021 - 7/18/2021: Fermé
  • 7/24/2021 - 7/25/2021: Fermé
  • 7/31/2021 - 8/8/2021: Fermé
  • 8/14/2021 - 8/15/2021: Fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

ORLANDO S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas I. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Annette A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Doug S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

Brian was quick to help load the equipment and the site was well set up. Easy to get in and out.

glen G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVIDJOHN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mick K. 
Évaluation :
5

Amazing service!

Madison R. 
Évaluation :
5

excellent experience

ANUJ J. 
Évaluation :
5

Keep up the great work

ETTORE C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

IANC H. 
Évaluation :
1

Inside of cab was dirty with hair comb still inside. I had to sweep back of truck as it was very dirty. Truck was snowed in so I had to shovel it out and lots of ice and snow on top so I had to clean it all off as to not get a ticket and this was very difficult as the truck is quite high.

Jacob T. 
Évaluation :
5

Staff member was very helpful hooking up trailer

JUDY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronnie A. 
Évaluation :
5

Bryan Patacairk was fantastic to speak with and I was very pleased with my rental!

Bonnie M. 
Évaluation :
5

Although the location and staff ARE AMAZING I've learned when renting uhaul the computer system is a piece of crap My rental reservation was magically cancelled and when I showed up there were no available truck for me. What a joke. Luckily Brian the guy who runs the uhaul is a star and made everything ok but he could only find me a 20' instead of a 26' so now we will have to do two trips instead of one. Thank you uhaul You're lucky you have amazing people running your rental shops because if it wasn't for them you would be a friggin dumpster fire of a company.

Jon R. 
Évaluation :
5

Doing just fine. equipment in good condition. Efficient staff.

RANDOLPHVERNON W. 
Évaluation :
3

I was uncomfortable leaving the truck without a signed all ok paper.. Eg: fuel ok and truck in good condition.

IVAN M. 
Évaluation :
5

Brain and staff are very efficient! Je les recommande fortement!

Natalie H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Warren W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael G. 
Évaluation :
5

Your computer system badly needs an overhaul, but you already knew that. Water Street Autoworks is a great outlet. Not fancy, but they do right by customers. When we need a truck rental, we always go there.

Dave F. 
Évaluation :
4

As I rented for a 4000km trip, the truck and car carrier was given a complete safety check. Hence no problems whatsoever.

Gary M. 
Évaluation :
5

First of all, I'd like to say that I was very pleased with the quality of the 5'x8' open box trailer Brian had available for me. I've owned several trailers in the past, but none as good as the U-Haul I rented from him. Brian was very helpful in accommodating several time changes I needed to make and was a gentleman throughout the rental process.

Jim E. 
Évaluation :
5

Nothing it was all good

Doug F. 
Évaluation :
5

It was perfect

Bill T. 
Évaluation :
5

Amazing and super friendly service!! Thank you!

Elizabeth P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanna L. 
Évaluation :
5

The guy is the best I ever seen

Patrick A. 
Évaluation :
4

Rental equipment (utility cart and furniture dolly) wasn't on site. Vehicle was 3/4 empty and cost me 89,00 $ to fill up. I had to drive to another rental place for the required equipment. Friendly staff were accommodating and helped me load vehicle on trailer and secure prior to leaving.

Daniel C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James M. 
Évaluation :
5

All excellent Thank you very much Will recommend

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew L. 
Évaluation :
5

Brian is great to work with and very accommodating... highly recommend him and his business.

Kenric E. 
Évaluation :
3

Due to a web site issue (incorrect information) my reservation got shifted from one franchise to another, over night. The new location had no time to ensure that the trailer was clean and ready. This led to a 1,5 hour delay in accessing the trailer. The Water St. location did their best to accomodate me. The website was the origin of the problem. Make sure that any items lested for rent are actually available in Canada.

William T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ramon N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
5

Excellent service, quick and easy. And very friendly.

jake P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

pat F. 
Évaluation :
4

Nothing to add

Greg B. 
Évaluation :
4

Nothing really. The communications was cleared and the service was good.

Greg B. 
Évaluation :
3

The truck was on sheer ice so I needed to contact the owner to tow me out. It would have been better if he had moved the van off the ice before my arrival as this caused me significant delay. The road to get to this location isn't in great shape. I think I'd go to the nearby location on the highway next time.

Julie B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Luke K. 
Évaluation :
5

There was residue from the last customer. The U- haul rep offer to clean it out - I said no sweat that I would sweep it out.

Phillip H T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charlotte M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID G. 
Évaluation :
5

Excellent customer service and can do attitude!!

Andrew L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PETE B. 
Évaluation :
5

Service and equipment were above my expectations.

Bill J. 
Évaluation :
4

Bryan was excellent!

Paul S. 
Évaluation :
5

Brian was a pleasure to deal with. He made me feel valued as his customer.

CHRIS H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gord L. 
Évaluation :
5

Once again Bryan was very accommodating and friendly. I would highly recommend others to use this service!

Sharon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig D. 
Évaluation :
5

Enjoyed dealing with Bryan (From the Almonte Location), He is well organized and very accommodating! Sharon Skerritt

Sharon S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie V. 
Évaluation :
5

Customer service is top notch, and would recommend this location to my friends. Would be great if they rented pick up trucks as well.

Mark H. 
Évaluation :
5

Excellent in assistance and service.

Les V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
4

Everything was great. No complaints. Thank for the truck!

Mathew N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond R. 
Évaluation :
5

all was great

Robert M. 
Évaluation :
5

The staff are always friendly and very helpful

Angelo R. 
Évaluation :
5

Very satisfied with the service I received Good Job

Raymond K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bernard J. 
Évaluation :
4

Several times renting from this location. Friendly service and always a good experience. Merci.

Lloyd B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joanne K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GEOFF P. 
Évaluation :
5

Brian was fantastic helpful and very informative.

MARTIN D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL R. 
Évaluation :
2

clean up the unit, and make sure all lights work, rubbers were missing for S hooks, these are all minor problems because the trailer made a eight hour drive home flawless anyway. Great trailer!

Ron B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

margaret T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oliver B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lloyd B. 
Évaluation :
4

Brian, the local rep on Water Street in Almonte, was AMAZING. And yes, the truck was clean. It had 87 500 MILES on it with Arizona plates, and it clearly served in WW2 (because the transmission behaved like it had been through wars). This truck shifted at 4500RPM with a BANG on each shift, and it ran a cool 7,8MPG which we calculated to be about 30 liters per 100 km. This truck is in serious need of engine/transmission maintenance immediately. It was immaculately clean. The Auto-Transport we rented was also super-clean and Brian did a fantastic job of hooking it up for us. He did this to take care of us, because when we originally called the 1-800 number, the rude assholes who answered the phone actually hung up on us - twice - as we were trying to make the booking. Brian and the crew on Water Street in Almonte are AWESOME. They get 5 stars!!! U-haul corporate needs a kick in the balls or the ass to remember who is paying the bills. The customers are CUSTOMERS and not beggars! We know what we need, and when we ask for it, we expect it. The staff at the 1-800 number should all be fired and replaced. Try it yourself! Call the number at month's end and ask for an auto transport and truck - see how they treat you. What a bunch of assholes! If these were MY employees, they'd all be fired by noon.

Julie J. 
Évaluation :
5

Excellent customer service, always friendly and helpful staff. I would never go anywhere else.

brenda C. 
Évaluation :
1

I booked my truck 2month before my move to the closest rental place but the day before I received an email with a new location far from 40kilometers. They charged me every additional kilometers!

Mikael R. 
Évaluation :
5

Best location ever!!!!

mariane S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lincoln M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
3

The specific location was fine, the gentleman running things was very friendly and accommodating, although they didn't actually have the utility carts I requested. The problem is more that they were almost an hour away, and I only needed a truck to move about 5km. So, to drive all that way, and on top of that not get the equipment I needed, it's unlikely I would use or recommend that specific UHaul dealer again. What should have been a 60 $transaction cost me 140 $simply because there wasn't a closer vehicle.

Jason M. 
Évaluation :
1

We were charged WAY too much simply because we had to pick up and return the truck 40 Kim away from where I reserved it for. I will be gettting my money back for this trouble.

Robert R. 
Évaluation :
5

N/a

Barry P. 
Évaluation :
5

Very helpful staff

Greg M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rodney S. 
Évaluation :
5

These guys are great and provide excellent service.

margaret T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emrye Building S G. 
Évaluation :
5

This comment is not directed st either of the locations. This is the bad experience I had before the pickup. I called the location I had selected in Ottawa to be told they didn't have any trucks there for me. He said someone would call me with a new pickup location. I waited until 2:30 and hadn't received a call. So I called uhaul from the toll free number. They informed me that my pickup was in Montreal Quebec, for a 26' uhaul, I was in Ottawa, Ontario and had ordered a 15' Uhaul. This is 2 hours from Ottawa. The woman that helped me informed me this was her last day when I asked for her name. After putting me on hold she told us that we could pick up a 20' truck at Almonte, Ontario. She said they weren't open Saturday which was our scheduled day for pick up. She put us on hold again and said we could pick it up at 10. I had to ask for the name and address several times. She said do not call them they will call you. This made me feel very distrusting of what she had told us. We decided to go the the uhaul location to make sure we did have a truck. I feel as a company if you don't have the truck available at the location we requested let us know when we try to book it. Also if your email response says someone will call us then do this. I would not recommend Uhaul because of the way I felt about the uncertainty if I was going to get a truck or not.

Helen M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shawn F. 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page