Évaluations des clients Watkins MH & RV Park

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Watkins MH & RV Park

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natley H.
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Kudos to Mr Morris for his help in locating a return location. His customer service is exemplary. The entire experience went smoothly from beginning to end.

Ronald G.
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Very helpful owner. Is always very nice and efficient.

Robert L.
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Le client n'a pas laissé de commentaire.

MICHAEL S.
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Owner was friendly but, Uhaul was not swept out in the back I ordered 5 dozen moving blankets and received 6 wet moving blankets. I don't think this was the fault of the location owner though Interior of Uhaul truck had drink spills all over console. We cleaned and swept out the truck before returning to you but we did not receive the truck in that manner.

LAWRENCE K.
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The pick up location did not have what we ordered and they just called me and told me that. I had to call customer service and request help in securing the needed equipment. The dealer was not helpful at all. No training or walk thru was offered on pick up of the equipment other than what was offered online. I have had similar poor rental experiences at this location previously, as well.

luke D.
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Le client n'a pas laissé de commentaire.

Ronald G.
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Easy drop off location. Very nice operator.

Kenneth C.
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Le client n'a pas laissé de commentaire.

Kent F.
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We were given another UHAUL that was unsafe. Last time it was the tires this time it was the coupler assembly extension. This is unsafe and should not be on the road. When we contacted your so called road assistance they promised help BUT NEVER gave it. You are in the business to give to unsuspecting public dangerous and unsafe equipment. NOONE is pulling this for repair they rented it to the next person. Someone will be killed and I will be happy to testify of your disregard for safety. I will follow up with a call but sure I will get the BS as before on this! Call me if you wish to discuss this 303-518-3366.

Jason D.
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Nothing.

ASHLEY C.
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Le client n'a pas laissé de commentaire.

Jaime S.
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I didn't have the u-haul for a whole day. My estimated cost was 30 dollars and I ended up paying 70. How is it 70 for 4 hours and l as than the estimated mileage? The guy was there when I dropped the truck off. The truck had no ramp. He drove off I know he saw me clean and lock it. I wonder if I can have my 30 dollar charge and not 70 bucks?

Peter F.
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Le client n'a pas laissé de commentaire.

James K.
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Excellent experience. Five stars! I needed a truck to move a large object (a bit too wide to fit through the 7'3" door on most models) and saw on line the 26-foot truck had a 7'9" door ( https://www.uhaul.com/Truck-Rentals/26ft-Moving-Truck/ : "Door Opening: 7'9" x 6'10" (WxH)") , so I reserved one on line. On arrival I found the truck reserved for me, although 26-foot, had only a 7'3" door. Yes, evidently there are two models! THE WEBSITE NEEDS TO SHOW THIS. Mr. Watkins was very helpful, though, and when I explained my need was able to switch over the reservation and let me take a different truck with a door wide enough to do the job. Excellent professionalism and courtesy. I'll go there again! STILL, A COUPLE OF NEGATIVES. These were failures by U-Haul itself, neither reflecting on Watkins in any way, and the five stars I'd give him are IN SPITE of them: (1) The U-Haul website is very slow for filling out or changing the reservation forms, and asks for "codes" not readily available. (2) As I said above, U-Haul needs to show there are two sizes of 26-foot truck, so others needing to move large objects don't get caught on the same bind I was in. Thank you for addressing these website deficiencies promptly.

MICHELE B.
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Le client n'a pas laissé de commentaire.

Steven B.
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Le client n'a pas laissé de commentaire.

John B.
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Le client n'a pas laissé de commentaire.

Jeffery F.
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Le client n'a pas laissé de commentaire.

George S.
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Le client n'a pas laissé de commentaire.

Robin S.
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the guy 2as really sweet but its not larges 66th st. I can't express my gratitude for all there help. But drop off was nice

Mark H.
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Le client n'a pas laissé de commentaire.

Kelly R.
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Le client n'a pas laissé de commentaire.

Greg C.
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I can't think of a thing everything was fine thank you appreciate the service

Delvis T.
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I am very happy with service. Thank you

Pama C.
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Le client n'a pas laissé de commentaire.

Solomon P.
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Le client n'a pas laissé de commentaire.

kelly C.
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Le client n'a pas laissé de commentaire.

Willie T.
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Le client n'a pas laissé de commentaire.

Vonda C.
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Le client n'a pas laissé de commentaire.

Ed K.
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I was promised a pick up location of Warrenville, SC when I booked this truck. When I arrived this morning your rep told me that the location had changed to Aiken SC. I was told that U-Haul had sent me an email regarding the change of location. I never received and email. I had people waiting to load the truck and because I now had to go to Aiken I was 45 min late. The change in location also cost me an additional mileage and fuel charges. I will never rent another truck or anything from U-Haul.

Roy H.
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Le client n'a pas laissé de commentaire.

Sharmaine M.
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Le client n'a pas laissé de commentaire.

John C.
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Friendly and easy to work with. Equipment was in good condition and ready to sign out.

James W.
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Go there uhaul manager!! Corporate, regional, someone FOR REAL. Are you kidding me!!!!!!!

David A.
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Le client n'a pas laissé de commentaire.

Ronald G.
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Le client n'a pas laissé de commentaire.

Ronald G.
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Older location, manager very nice.

DJ D.
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Le client n'a pas laissé de commentaire.

Richard E.
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The tire had to be replaced. If I didn't check it I would have been seriously injuried. I was not happy about it 2800 miles traveled.

LAVONNE B.
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Le client n'a pas laissé de commentaire.

Spenser S.
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Le client n'a pas laissé de commentaire.

Albert S.
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This is my second time renting a UHAUL truck from this location. The first time was to move myself and the second time to help a relative move. Pickup and return were easy and the service was great. The equipment was in good working condition. Overall a hassle and stress free experience.

Glenda B.
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Le client n'a pas laissé de commentaire.

Jeffrey K.
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Le client n'a pas laissé de commentaire.

Russell S.
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Le client n'a pas laissé de commentaire.

Jason T.
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Le client n'a pas laissé de commentaire.

MAURICE S.
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Le client n'a pas laissé de commentaire.

Gale G.
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Everything went well, service was very pleasant

Jessica C.
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Le client n'a pas laissé de commentaire.

Jordan R.
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Le client n'a pas laissé de commentaire.

SHAISHAV P.
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Le client n'a pas laissé de commentaire.

David B.
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Le client n'a pas laissé de commentaire.

David B.
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Le client n'a pas laissé de commentaire.

Carl J.
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There were three people there when they opened. Attendant processed overnight drop-offs before assisting customers. Probably routine. Would have been better to process customers first.

walter M.
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Le client n'a pas laissé de commentaire.

Albert S.
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Excellent, friendly service. Vehicle in great condition.

Rebecca J.
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Countermand is the very best!

Steven F.
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Le client n'a pas laissé de commentaire.

Gwen P.
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Very friendly and helpful. Will gladly use his service again! - Gwen

Rebecca B.
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Le client n'a pas laissé de commentaire.

Robert S.
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Le client n'a pas laissé de commentaire.

Joel H.
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Access to and from Whiskey Road is difficult. The lot is not paved and there are many ruts and potholes.

Christopher S.
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Great customer service!

Richard W.
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Morris is very helpful and I will return to rent another van from him.

Bruce E.
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Le client n'a pas laissé de commentaire.

Jeff M.
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This location is built in what is left of an old dirty auto shop. The office literally has junk and stuff all through it so was definitely not a clean place and during a pandemic should not be doing business. If I could have got another truck from a different location or company that day I would have walked away from the rental all together. As for the truck it was in good mechanical condition and I had no issues, but the truck cab was obviously not cleaned in anyway to guard against transferring the Covid19 virus and the person who rented me the truck wasnt wearing any gloves or any other PPE at all as he started and moved the truck or handed me the keys. I had to spend time wiping down everything inside the truck and the truck door handles with wipes that I brought just to be able to get into a clean truck. Uhaul should not be allowing them to do business under their name until the prove that they have put precautions in place. Furthermore, it makes me wonder if any of your locations are taking proper precautions to insure the safety of your customers and maybe the State Attorney Generals office or media outlets should be contacted to investigate your company. Your website says you are trying to protect your customers but even your online checkin was useless. After completing it and uploading photos of my license, I still had to hand the attendant who wasn't wearing any type of PPE my license so he could enter it into the computer and then I had to sign paperwork with pen in the office that was obviously not cleaned at all. Why even bother to offer online checkin? To say that this experience was disappointing and that I am concerned that I or someone else could have contacted the Covid19 virus from this truck or location is an understatement. The only part of your process that was helpful was the online truck return because I did not have to come in contact with anyone from the location. In addition to your normal return process, I also wiped the entire cab down again with disinfectant wipes and the key before I return it into the drop box, something that your representatives did not do at all before I receive the truck. Uhaul should be a name that your customers should be able to trust to provide a well running safe vehicle. You failed on safety! DO BETTER! Sincerely, Jeff Milne Jr.

adam P.
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Clean truck. Minimize smoke smell. And somehow $19.95 for 2 days turned into a $108 fee. Tack on fees to make the price 3 times the base rate is insane and smacks inaccurate advertising. $7 added for gas use was acceptable.

Randy I.
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Le client n'a pas laissé de commentaire.

Judy B.
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Le client n'a pas laissé de commentaire.

patrick M.
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AC didn't work.

Donald S.
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Le client n'a pas laissé de commentaire.

JOHN R.
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Le client n'a pas laissé de commentaire.

Clarence S.
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Awesome service, great guy to talk.

RICHARD J.
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Nothing

Michael H.
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Le client n'a pas laissé de commentaire.

John T.
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Owner was very accommodating and easy to work with. Great experience!

Tina H.
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Le client n'a pas laissé de commentaire.

George H.
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Le client n'a pas laissé de commentaire.

ROBERT H.
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Professional and kind, Morris

Jerry B.
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Very friendly and easy to talk to, very helpful.

Lawrence T.
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Le client n'a pas laissé de commentaire.

William M.
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Le client n'a pas laissé de commentaire.

Amber P.
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Did not see anyone-after hours checkin. Completed the self drop off info online

Ivan C.
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Le client n'a pas laissé de commentaire.

Charles M.
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Nothing great place

RYAN M.
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Le client n'a pas laissé de commentaire.

Julie F.
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Le client n'a pas laissé de commentaire.

David B.
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Le client n'a pas laissé de commentaire.

Eddie M.
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Nice guy, but the place is very cluttered and run down.

Paula K.
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Excellent service and customer satisfaction.

dorothy P.
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Le client n'a pas laissé de commentaire.

Charles C.
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Le client n'a pas laissé de commentaire.

Charles B.
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Great owner. Will only come back to this location. He is great!

Ronald H.
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Nothing!! 5 stars!! The moving help was great also.

Kathryn P.
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Le client n'a pas laissé de commentaire.

Matthew H.
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This UHaul dealer is always my go to when we need to rent either trucks or trailers. Morris is great to deal with.

Howard L A.
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Le client n'a pas laissé de commentaire.

Michael H.
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I did not know it but the front r headlight was burned out

Jerry C.
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Don't particularly care for doing everything on the Cell Phone and not having the option to doing it on the computer.

Billy R.
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Location is old and cluttered, but that doesn't matter to me. Service was excellent.

Non reviews have been submitted for this location.

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