Customer Reviews for Watkins MH & RV Park
(U-Haul Neighborhood Dealer)

622 évaluations

3591 Whiskey Rd   Aiken, SC 29803
(at Talatha Church Rd)

(803) 648-0665

Heures

  • Mon–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 4 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/6/2022: 9h00 am à 1h30 pm

Services dans cet établissement :

Pour nous contacter

(803) 648-0665

3591 Whiskey Rd
Aiken, SC 29803
(at Talatha Church Rd)

Services dans cet établissement :

Heures

  • Mon–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 4 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/6/2022: 9h00 am à 1h30 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Jeannette R. 
Évaluation :
5

Keep up the good work

Hany R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leslie H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benny E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

George K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ed S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mikael M. 
Évaluation :
3

No major issues noted

Eric B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Miri W. 
Évaluation :
1

This place should be shut down

Charles S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRY S. 
Évaluation :
5

Owner was very informative and helpful.

DAVID V. 
Évaluation :
5

24/7 access for return worked perfectly.

Richard B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg L. 
Évaluation :
5

Very good customer service.

Richard B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew H. 
Évaluation :
4

the location could use some housekeeping, but I was very satisfied with rental. Have used this location several times.

mary O. 
Évaluation :
3

Had no problem with the vendor but with uhaul itself. Your company called me the day of rental advising the trailer wasn't available and no trailer were available but the one she had at this location . There was plenty of trailers at your local retailer and even at the location I obtained the trailer I originally rented. I rent trailers every month and was not happy with this transaction from the company itself

Richmond L. 
Évaluation :
2

The air conditioner did not work and the truck was very much out of alignment.

terrie S. 
Évaluation :
2

The location is fine. I've rented there several times. But your app for retrieving keys from the lock box is terrible. Your customer service rep was on the phone with me for 30 minutes to walk me through data input that should have been done when I scheduled the truck. You really need to fix this.

Wilbur R. 
Évaluation :
1

The place not clean no bathroom

Jartran J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Nothing he was great

John B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Cathi G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph S. 
Évaluation :
1

I placed the request for truck in one name and he put it in another name. I have been threatened with a lawsuit regarding fraudulent misuse of name. A complete fiasco!!!

Thomas K. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
4

Good for leaving off by iPhone...site was not that appealing.

Michael R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Lonny S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gary P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

william R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matt B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Zachary T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Trish J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Steven W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Karl D. 
Évaluation :
5

Excellent customer relations and services.!

Ayodeji I. 
Évaluation :
5

Service was great

Cody R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rodney B. 
Évaluation :
2

The pickup guy told me I had to fold the blankets. I was not informed of that requirement when I picked up the trailer. So he either is lazy and took advantage of me, or, folding the blankets is is the policy but not effectively communicated to me. I would like to know the answer to this. Please email me. Other than that, the process was easy and streamlined.

Geof F. 
Évaluation :
5

Would recommend that smoking not be allowed in the trucks. I have allergies and the smell of the smoke from the previous driver caused me to be sick most of the weekend.

Felita C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Al H. 
Évaluation :
3

Have equipment ready as promised to avoid delays for movers and cleaning crews

Rodger Warren C. 
Évaluation :
4

Everything was great with my experience except for the packet of blankets I purchased to help cover my furniture from scratches and dents. They were around the furniture for 2 days during transport. After arriving and unloading my furniture all of my white pieces and my white leather headboard all had blue stains that were left from the blue blankets. I had to use magic erasers to remove it on my wood piece but nothing took it off my headboard. These blankets are not a very good investment and defeats the purpose your buying them for especially when they caused the damage to my furniture. They were a waste of $5 and ruined my headboard. Please discontinue this color blanket. Merci.

Melody M. 
Évaluation :
1

I tried to get help from the manager there and he was rude and disrespectful. I was stuck on the side of the road for 4 hours. With no information to help and I have a child. I will never recommend anyone to go there or come to uhaul. And I'm reporting this location to yelp, Glassdoor and whatever platforms there is to give bad reviews. The manager there definitely needs to be retrained on customer service.

chadwin V. 
Évaluation :
1

I was over charged

Cheyene S. 
Évaluation :
1

Total nightmare- rental made weeks ago , confirmed pickup day prior as required. Location for pickup changed at last minute with NO phone call , just a text that was not seen until morning of pickup. 2 hours of move time lost because of time to drive to get rental. They changed original truck size price but gave me smaller truck!!! Horrible customer service on Uhaul side. Retailer running small pickup location was very kind as was not his fault . He just has to be the one to catch everyone's rage. Uhaul traffic division is horrible!!!!! Major overhaul needed in customer service department.

Michael C. 
Évaluation :
3

Maintain equipment, provider was nice and knowledgeable. Mirror driver side fell off on interstate. Service engine light on. The outside of the lot could be tidier. Stressful day.

Earl E. 
Évaluation :
3

Was charged for a furniture dolly and it was a make shift wood with wheels then charged again for a second hand dolly. So charged for 3 Dollie's only used 1.

Kelly W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tim M. 
Évaluation :
1

This guy is very slow. It took 1 hour to check out when I got the trailer and it took 50 minutes to check the trailer back in through him. A bunch of wasted time this guy has outdated equipment and he doesn't seem to respect people's time. He is very slow and in my opinion you need to take your business away from him. I've been renting with U-Haul through my business for 12 years and this was the worst experience I've had in that time. Also the guy doesn't have any trucks to rent. So I had to get a trailer and make several trips to complete my job. Just a bad experience all around would never do business with him again

CHRIS F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mario R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
3

I didn't have a problem with this location. The problem I had was with the store on Gordon highway. The Manager name was Jeff, he called me around 9:50 and advised me my uhaul wasn't there at the time. He advised me that he would give me a call so that i wouldnt make a blank trup to the store. Jeff never called me. I reserved my uhaul a month in advance for 10:30 a.m and it wasn't available. I had to drive to another state to get my uhaul. I didn't receive one until 2:50 that evening. It was a big inconvenience and I was advised by traffic that I would receive a 50 credit, however I haven't received. The rep name in traffic was Brandy. This was a poor experience and I would like for someone to give me a call because this was totally unprofessional. Not only was I 5 hours behind schedule I also had to pay movers

Oliver W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PAULINE B. 
Évaluation :
4

Improve your inventory system. I had to go to three different locations to find the trailer I needed after being told they were at the first two. I had to travel an extra hour each way since my first two reservations were not fulfilled. Had no other option because I took off work to get my job done, and the other two locations had no idea why the trailers weren't there even tho the inventory said they should be. The Whiskey Road location was friendly and easy to deal with.

Jared W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
1

Discussing dirty pick up truck was extremely dirty,low tire pressure,front end rattling, engine light on within 50 miles had to add 2 quarts of oil, cup holders broke was afraid to drive over 65 was a scary experience! Contacting my attorney Monday morning!! Horrible!!

Kenneth R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie H. 
Évaluation :
1

Excellent customer service after being turned down by another U-Haul rental that did not want to accept the return. Thank you for your help.

mario R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip O. 
Évaluation :
5

Best UHaul center in Aiken!

Dean P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAREN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

HEATHER S. 
Évaluation :
4

Check lug nuts on all wheels before renting out equipment.

Scott T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyrone C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B. 
Évaluation :
5

The truck needs brakes. They were squealing during the whole drive, and I had to push them pretty hard.

Sheryl C. 
Évaluation :
5

Merci 

Elena S. 
Évaluation :
5

Always prepared. Seems to follow protocol better than other dealers.

Dean P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RICHARD R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jose M. 
Évaluation :
3

i was very dissatisfied. I have to spend 1 hour driving 23 miles to another uhalul location to get the appliance dolly that I put in my order that was not in the truck at pick up. It appears that when I change the pickup date from friday to saturday that the uhaul CSR deleted the appliance dolly from my reservation. I should recieve a credit for my time 51 minutes and 23 miles of driving to correct the CSR screw up.

james S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james S. 
Évaluation :
2

Very dirty and unkept facility. I felt as if I am entering a dungeon. the guy there was reasonable though

Shvetank A. 
Évaluation :
5

The U-Haul agent at this location is very easy to work with. Answered all my questions and gave short briefing on how the truck operates. Very nice and helpful.

Sylvan W. 
Évaluation :
5

The physical plant of this location is nothing to brag about. However, I was coming to rent a clean, mechanically sound trailer, not check into a 5 star hotel. The gentleman took care of my paperwork, got me hooked up with a safety check, and had me on my promptly and with a friendly demeanor. So, 100 % of my rental needs were taken care of.

Julius B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott C. 
Évaluation :
3

Old fashion dirty location.

Robert D. 
Évaluation :
4

Morris, gave me great service! !!

Art K. 
Évaluation :
5

There's nothing to improve.Very satisfied with how things are. No complaints from me.

Connie L. 
Évaluation :
5

Morris is great and willing to help you find a truck if he doesnt have one that you need at the time that you need it.

Angie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

There was no problem with the truck or the rental process, I have no complaints.

Frances G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Pam R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris R. 
Évaluation :
5

Morris was thorough and provided excellent customer service.

James G. 
Non les évaluations ont été soumises pour cet établissement.

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