Customer Reviews for Watson Storage
(U-Haul Neighborhood Dealer)

283 évaluations

8628 Pleasant Grove Rd   Elverta, CA 95626
(N Of Rio Linda Blvd)

(916) 992-1294

Heures d’ouverture

  • Lundi :
    Fermé
  • Mardi au vendredi :
    9h30 am à 12h pm / 1h pm à 5h pm
  • Samedi :
    8h30 am à 12h pm / 1h pm à 4nbsp;h 30 pm
  • Dimanche :
    Fermé

Services dans cet établissement :

Pour nous contacter

(916) 992-1294

8628 Pleasant Grove Rd
Elverta, CA 95626
(N Of Rio Linda Blvd)

Services dans cet établissement :

Heures d’ouverture

  • Lundi :
    Fermé
  • Mardi au vendredi :
    9h30 am à 12h pm / 1h pm à 5h pm
  • Samedi :
    8h30 am à 12h pm / 1h pm à 4nbsp;h 30 pm
  • Dimanche :
    Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Skylene Benton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rahim Gul Zazai 
Évaluation :
4

Le client n'a pas laissé de commentaire.

gerry paris 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James Stevenson 
Évaluation :
5

Best ever storage unit and manager!

Louis @ Marty Reyes  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pam Willetts 
Évaluation :
5

I had a fantastic experience with Marty and Dot at Watson Storage in Elverta! Marty worked with me to find the right size storage unit for me and even let me stay a little past closing to finish unloading. And Dot was extremely helpful while I was unloading and working with Marty to secure me a second storage unit. I can't recommend Watson Storage enough because of Marty & Dot, who went out of there way to make my move into storage smooth! Thank you Marty & Dot

gregory black 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES SANDERS  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benton Asbury 
Évaluation :
5

I am a 75 yr old, 80 lb woman. In the past I've had trouble with UHAUL locations in getting any kind of customer service. Marty went the extra mile to help me get what I needed at the best price! He was very kind and patient with me. Thanks to him, moving my 1 bedroom apt belongings by my self was completely do able. Thank you Marty for your kindness and terrific customer service! Patti Bell Elverta, CA

PATTI BELL 
Évaluation :
5

I spoke on phone with the owner he is very accommodating

Ronald Mikhail Sabiniano 
Évaluation :
5

Marty is great to work with and very attentive to what is going on at the facility. He even when above and beyond to help me with a problem with my trailer and got me out of a jam. I would definitely use Watson Storage again.

Brad Morgan  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roberta Jones 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID PADILLA 
Évaluation :
5

The place was easy to find even though Sorento road was closed due to flooding. The customer service staff was great and helped alot. Recommend this place to everyone.

Shahzad Anwar 
Évaluation :
5

Absolutely phenomenal experience. Could not recommend this location higher. The manager was the kindest and most helpful individual I have met in years. Helped me immensely. Taught me how to safely use the equipment and how to ensure I had a safe trip.

Joshua Herrington 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph Dias 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danny Morris 
Évaluation :
5

Very friendly staff and helpful in every way will recommend in the future if needed. Merci.

Terance Williams  |  Expérience générale 
Évaluation :
4

Have the pick up location closer. I had to drive 45minutes to pick up my equipment and 45 minutes back to my home.

EDDIEB URIBE 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen PANGILINAN 
Évaluation :
5

Been with them for a few years now and I never worried about anything. I finally could move my stuff and it also was easy and they always give lots of help when needed. I have referred some family members and friends to them.

Christena Hurley Starks  |  Expérience générale 
Évaluation :
5

Marty and his wife, the owner's at this facility were friendly, amazing people who always go above and beyond to make sure you are taken care of! They are truly an example of what great customer service is!! It was a pleasure to work with them and if I ever need storage in the future I will reach out to them for sure! I would highly, highly recommend this location!!

Andria Lazzini  |  Expérience générale 
Évaluation :
3

The location was closed and a man told us to us the drop off box.

david moiel 
Évaluation :
5

Marty and Doty had been such of wonderful people we consider them our friends they were so helpful from day one (five years ago) we came to Roseville and they were our first experience with people here and it was a such of great welcome we feel we owe them so much, by now they are part of our family. Thanks a million. Enrique and Teresa

ENRIQUE ZAVALA  |  Expérience générale 
Évaluation :
4

One of the truck tires had a large defect exposing metal which I did not notice until I got to my loading location. I am partly at fault for not inspecting the truck more thoroughly upon pick-up, though I do wish it had been found and fixed prior to renting it out. That being said, I was so thankful for the prompt and effective roadside service that replaced the tire within hours of reporting the issue.

Caitlin Morse 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Calvin Carmical 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vasilos Perivoliotis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert Carlisle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert carlisle 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodore Martell 
Évaluation :
5

Have the truck ready at tjhe location you said it would be

TINA VALENCIA 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard warner 
Évaluation :
5

Austere drop location. Good service.

EVAN MOORE 
Évaluation :
5

Great place! I highly recommend using them. They are very friendly and helpful. No regrets here!

Chris Mitchell  |  Expérience générale 
Évaluation :
5

The management was great.

Robert Kelly  |  Expérience générale 
Évaluation :
5

The rates were great. Initial monthly fee did not go up. Always the same rate and i was there for 6 years.

RYAN KAUI  |  Expérience générale 
Évaluation :
3

It should be posted on the contract that Watson Storage isn't open on Mondays, which is the day we dropped off the truck. If it hadn't been for someone living next door (I am guessing they worked there) coming over and greeting us. It would have been the climax to our hole experience. The person was warm, welcoming and helpful which helped. I'll never recommend U-Haul to anyone! As I stated to one of the customer service agents (after spending 25 + hours on customer service lines overall). A total nightmare!

Michael Williams 
Évaluation :
5

Marty is an excellent manager, and is always available when you call.

MALIK REHMAN  |  Expérience générale 
Évaluation :
5

He was very nice and helpful. The truck was ready for me right when I arrived.

Amber Maznio 
Évaluation :
5

I'm not sure why the Uhaul website made me drop the truck off here, I drove past at least two closer locations on the 20 mile trip from my new house, but the location itself and the manager were great to work with.

MATTHEW GARNER 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Mondock 
Évaluation :
5

Make sure your truck is properly maintained

John Espinosa 
Évaluation :
5

First time to do the check out by phone and it was nice and easy. Was able to extend a day with no issues, great to work with. Merci

Emmanuel Corpuz Jr 
Évaluation :
5

My pick up location was changed at the last minute to 25+ miles away from where I requested, and it was not made clear that this was a possibility. I understand why this happens, but this should have been made clear up front. Also, the mobile pick up did not work at all. I would have been completely stuck at the location if the manager hadn't happened to be around outside of business hours. He was very helpful, but uhaul should not have customers rely on a system that is so unreliable.

ANALISA MILKEY 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessica Vasquez 
Évaluation :
5

Thanks Marty, great customer service.

David Mangels 
Évaluation :
5

Marty was awesome from beginning to the end. He's was helpful and always friendly! Even on his day off he was there to help me out!

Mary Khoshmashrab  |  Expérience générale 
Évaluation :
3

Long ways out. Operator not there at pickup time. Automatic pickup process did not work well

Donald Maxwell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBEN BALLESTEROS 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evin Van Outryce  |  Expérience générale 
Évaluation :
3

Dropped off while closed. Out in the middle of nowhere with partially flooded streets.

Amanda Burnett 
Évaluation :
5

Le client n'a pas laissé de commentaire.

suzanne carney 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john simmons 
Évaluation :
5

Please don't rent trucks that are not at the location I had to go to another location20 miles out of my way to rent a truck. I was late for my pick of furniture I purchased.

Samuel Boyd 
Évaluation :
4

Thank you,

Michael Baker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bobby Lee 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roger Haskell 
Évaluation :
1

The facility was closed and I had to find another place.

sherry summers  |  Réservation 
Évaluation :
5

This is my #1 go to when needing to rent a Uhaul, get packing supplies. The manager Marty is an outstanding Manager and gives best customer service hands down. I recommend this Uhaul/storage company they are the best around!!

Sherri Harmon 
Évaluation :
5

Found another storage unit closer to our house. Merci

Jon Davis  |  Réservation 
Évaluation :
4

Again, this location was 15 miles from my home.

Darin McCosker 
Évaluation :
5

best rates around, extremely nice, helpful, friendly, and accommodating.

James Manies 
Évaluation :
5

Marty Marin was very professional, courteous, and made our multi-state move as pain-free as possible, considering we were utilizing both U-Haul and the PODS moving systems to move from California to Southern Idaho. The 26' truck was easy to drive and comfortable as well. If anyone in the Elverta/Sacramento area needs an experienced U-haul company/representative to fulfill your moving needs, Marty is the man! I would recommend him to anyone!

Dianne Horton 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Roman Yalanji 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Meredith 
Évaluation :
5

The only thing you could do to improve for the next customer would be to have more equipment available for rent, but with all of the moves currently taking place in our area I doubt you could ever have enough. Thank you for providing a service much needed by so many of us.

Winnie Dysle 
Évaluation :
5

Improve gas mileage. Extremely poor

kenneth edie 
Évaluation :
3

I was told it would cost about 75 but was charged 98 wth brought it back same day clean and with fuel i swept it out before hand.

Franklin Rice 
Évaluation :
5

The manager took me to the airport rather than requiring me to call an Uber. He was very pleasant, helpful and friendly. The location is out in the middle of NOWHERE, but you know if I need to drop off equipment again, I would choose this location!

Wesley Sullivan 
Évaluation :
5

My son picked up the tow dolly and the salesman was amazing. He was very helpful kind and knowledgeable. My son was in and out in no time and was able to return the dolly the following morning as he had a previous planned event the night we had to tow the car or it would been lost to us. We both appreciate the customer service friendly neighbor atmosphere and just wonderful personal attention. We'll always return here when we need Uhaul help. All our family and friends will be coming to Elverta as well. Thank you. Looking forward to Future business with you. Teresa MASTIn and John MASTIn.

Teresa Mastin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian Bacam 
Évaluation :
5

The experience was seamless from beginning to end.

leslie ferguson 
Évaluation :
5

Always a pleasure renting from Marty this uhaul/storage location is the cleanest, most professional and available Uhaul I have rented from I give them a 5*****

Sherri Harmon 
Évaluation :
5

Marty (management) was so professional, attentive and made my whole renting experience great! The location was perfect for we're I live and even the storage units were clean, pretty ground keeping and when I had to leave my own car on their property until I could come back to pick it up, I felt safe because they have 24hr security system and Marty lives on the property! So I would definitely recommend this location for all your storage and or moving needs 5*****. ??????

Sherri Harmon 
Évaluation :
5

Everything was great & very easy & very friendly. friendly

Joanne Christian 
Évaluation :
5

Marty was a pleasure to work with I refer all my friends and family to him. Marty and Dotty treat you like a friend not just a customer.

Josh Merrill  |  Expérience générale 
Évaluation :
5

Marty and Dotty at Watson storage are friendly and caring. It's refreshing to work with people that treat you like a friend. I refer all my friends and family to Marty and Dotty and I will always be loyal.

Josh Merrill 
Évaluation :
5

The staff is very professional and helpful. I have already recommended this facility to many of my friends.

SCOTT MILLER  |  Expérience générale 
Évaluation :
5

Marty, the agent was extremely accommodating. He went out of his way and worked around our needs and schedule. BRAVO!

Carl White 
Évaluation :
3

The amount was very unclear. I could not find a clear picture of the odometer before and after. I submitted the pictures, but could not go back and see them to confirm how many miles we actually traveled (i don't think it was as many as the contract said).

Katelin Evans 
Évaluation :
4

They went above and beyond to find me a replacement when the equipment I reserved wasn't returned.

Robert Kneer 
Évaluation :
5

Marty from Watson Storage was great in helping me out with coordinating the pickup and delivery location. No improvement needed. Excellent service.

Susan King 
Évaluation :
5

Good storage facility. Thanks Marty.

Jim McCarthy  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cynthia McDonald 
Évaluation :
5

Great rental MartyThanksp

JOHN MORGAN 
Évaluation :
5

Super easy and fast. Great customer service.

John Gibson 
Évaluation :
5

Excellent service. Very friendly.

Twila Banwarth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL JONES 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul Dufresne 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry gatdula 
Évaluation :
5

Very friendly. Great place to rent a truck and get supplies!

Stephen Bremer 
Évaluation :
5

It worked out great every helpful and friendly.

Theresa Helms 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Xochitl Lively 
Évaluation :
4

I was originally scheduled to pick up the truck near but the pickup location changed and had to drive an extra 20 miles total which I had to pay that mileage. I will never use uhaul again

Matthew Armitage 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike Bondar 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cherie mccall 
Évaluation :
5

Marty at Watson Storage was great to work with. Very knowledgeable about the different equipment available and was able to recommend a trailer that was perfect for my move. He had great customer service and makes U-Haul look good.

Dana Magwood 
Évaluation :
5

Marty went above and beyond expectations. Great employee!

Brian Roberts 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gabino Prado 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dottie Stoneham 
Évaluation :
1

Bad communication

Linkus Enterprises 
Évaluation :
5

IF I HAD KNOWN IT WAS THIS EASY, I WOULD HAVE DONE IT MORE OFTEN

Robert Culp 
Évaluation :
5

The people at both the pick up location and drop off location were very helpful and courteous. I would definitely recommend either of these locations to a friend and I would use them again myself. The truck itself was clean and maintained. Thank you for making my move a positive one.

Patti Bradford 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Perry Tripp 
Évaluation :
4

Nice dealing with a small U-Haul contractor. Did not have to wait in line nor fill out any documentation as I have previously with you U-Haul locations.

John Bricarello 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Janice Brenner 
Évaluation :
5

I have no improvement to suggest. Great service at the pickup location!

Charles McMonagle 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony Benveniste 
Évaluation :
5

Le client n'a pas laissé de commentaire.

larry pardon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah Nemetz 
Évaluation :
5

Best Uhaul experience yet, Marty Marin takes pride in his work and equipment. Would like to see more owners like him.

William Garnsey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas Lichti 
Évaluation :
5

Excellent Service, Beginning to End

RAY MILLS 
Évaluation :
5

The guy that works there was very very helpful and extremely polite.

Alex Kashirets 
Évaluation :
5

Marty is really great to work with. Hope you all take good care of him. I do all my business with him because of the great service he always provides. Thank you, Rick Bernardi

RICHARD BERNARDI 
Évaluation :
5

Great service. Would definitely rent from here again

Shaun Rohrer 
Évaluation :
5

Nothing.

Robert Patterson 
Évaluation :
5

Great manager! The location is very clean and well secured!

Privacy Request  |  Premières impressions 
Évaluation :
5

Fantastic Management Team, Marty and Dotti, five star customer service. Grounds are immaculate. Forget the big storage facilities and give this welcoming facility a try, you won`t be disappointed.

Privacy Request  |  Premières impressions 
Évaluation :
5

Great customer service!

Privacy Request  |  Premières impressions 
Évaluation :
5

I rescheduled my move date. The storage facility was very accommodating.

Privacy Request  |  Premières impressions 
Évaluation :
5

I was really surprised at how beautiful the grounds of the facility are and the security it had. The staff was extremely helpful, knowledgeable and quick! I feel better storing my things here

Privacy Request  |  Premières impressions 
Évaluation :
5

Julie was great. Thank you!!

Privacy Request  |  Premières impressions 
Évaluation :
5

Very helpful and friendly staff. Would definately recommend to friends and family. My parrents rent there too and are very pleased with the facilities.

Privacy Request  |  Premières impressions 
Évaluation :
5

The office people were very friendly and helpful. I would recommend this facility to others.

Privacy Request  |  Premières impressions 
Évaluation :
5

Good Facility, good prices

Privacy Request  |  Premières impressions 
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