Le client n'a pas laissé de commentaire.MARK K.
Customer Reviews for We Fix That
(U-Haul Neighborhood Dealer)
Pour nous contacter
Marseilles, IL 61341
Services dans cet établissement :
- Mon–SatDe 9 h am à 5 h pm
- DimancheDe 9 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This is only the second time I have rented one and it was an enjoyable experience each time. Friendly staff to jelpSheila H.
Le client n'a pas laissé de commentaire.Becky T.
Le client n'a pas laissé de commentaire.Debbie B.
Le client n'a pas laissé de commentaire.Sandy B.
Nothing everything was excellentward M.
Everything was clearly marked and excellent customer service.James L.
Le client n'a pas laissé de commentaire.Corbin W.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.herman W.
Le client n'a pas laissé de commentaire.ROGER H.
Le client n'a pas laissé de commentaire.Clinton V.
I enjoyed working with the person in Marseilles at least 100 times better than the IDIOT that I dealt with a year ago in Chicago, that over billed my card with his stupidity.Robert S.
Le client n'a pas laissé de commentaire.ROGER H.
Le client n'a pas laissé de commentaire.mark T.
Excellent service!Paula L.
Le client n'a pas laissé de commentaire.Christopher A.
Le client n'a pas laissé de commentaire.Natalie F.
Le client n'a pas laissé de commentaire.Randall C.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.Vaughn K.
Le client n'a pas laissé de commentaire.CORBIN W.
Awesome staffJAMES C.
Nothing, the gentleman that took care of me at WE FIX THAT is a great person that treats people with respect I highly recommend this location. IT'S PERFECT THE WAY IT IS !rodger K.
Very helpful and flexible.Lonnie H.
Le client n'a pas laissé de commentaire.Susan R.
Le client n'a pas laissé de commentaire.Jennifer W.
No suggestions- y'all are fabulous! Many thanks!Laura M.
Le client n'a pas laissé de commentaire.Jarrod W.
Le client n'a pas laissé de commentaire.jerry M.
The only downside was no backup camera.GARY A.
Very difficult deep offJason E.
We Fix That is an easy business to deal with. The owner is very kind, fair and accommodating. .LYLE H.
Every thing was clean drove greatBELINDA B.
The uhaul was in rough condition. the windshield wipers were broken (it was raining this day) and the weather stripping on the passenger door was off.hannah M.
Le client n'a pas laissé de commentaire.Stephen D.
Again very easy.THOMAS H.
Great customer service, super easy to work with.KELLY W.
Le client n'a pas laissé de commentaire.Kevin L.
Muy buena atenciÃ³n y muy amablesJOEL B.
Le client n'a pas laissé de commentaire.DONALD M.
Le client n'a pas laissé de commentaire.MILES K.
There is nothing to improve. The U Haul dealer was very kind and professional. I would definitely rent from him again. It was quite painless.LYLE H.
Level one inspection was not done by owner. Put on road in unsafe operating conditions with a passenger rear flat tire, dysfunctional driver side headlight, and dysfunctional windshield wipers. Drive at your own risk!DARRYL Z.
Everything was great, from picking up to dropping off, nice people on both ends, we swept ou truck, folded blankets, returned dolly and replaced fuel to where it was when we received the truck, man at place we returned truck to was impressed, thank youLISA G.
Le client n'a pas laissé de commentaire.TIM H.
I'm sorry this location has to bear the brunt of this critique, but after getting the runaround most of 11/13-14/2021 I tried to call the 1-800 customer service number but it had a 30 minute wait. So here goes. What a terrible experience with U-Haul in general. Was told on 1-800 that when doing a one way move you get the newest equipment. NO old truck. Kid working their even told me it was an old truck when hooking up the auto carrier. Also, during the pickup process was told I could take the auto carrier to a place in Ottawa, IL even though the "system" said I had to go to Marsailles,IL. They checked the box not determined or something and said over and over again by 2 different people that I could go to Ottawa, IL sat. morning open 8a-12p and get the auto transporter removed so I could get back home to unload with hired help scheduled to be there at 11am. Go to the first place in Ottawa, IL, J&R Auto repair and the rep basically told me to beat it. I don't care what they told you in West Lafayette, IN but you can't drop it here and we're not going to help you. All while smoking a cigarette while another U-Haul customer waited. Lady told me J&R was a car repair shop. I added and a U-Haul rental location. She didn't like that much. Tried calling 1-800 U-Haul and somehow got the regional office for that part of IL. She wasn't any help and could care less also. Kept saying what I signed for on my contract. Again, my pickup location stated I could. Finally after driving all around Ottawa I drive to Marsailles and my U-Haul text says 362 Main St. NO, it's 462 Main St. Again, driving around this little bitty town with a 20' U-Haul truck pulling my car. Then when I get there, the guy tells me he isn't going to help me unhook (at my pickup location they hooked me up and secured. I drove my car onto the carrier. Stated I'd again have to back it off, but they'd unhook the carrier for you). The guy in Marsailles said he was an independent dealer not a storage center and complaining about the State minimum wage causing most of the area's U-Haul's to close. Finally, he did unhook me. Anyway, what a bad experience once in IL. Driving around burning fuel, adding miles and being late for my paid unloaders just trying to get my auto hauler taken off.Marc B.
Check in before hours was very time consuming.Roland H.
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.Kelsey N.
Le client n'a pas laissé de commentaire.NICOLE V.
Have more choices of vehiclesSUSAN P.
Le client n'a pas laissé de commentaire.CRAIG M.
Le client n'a pas laissé de commentaire.rob A.
Le client n'a pas laissé de commentaire.Ronald B.
Le client n'a pas laissé de commentaire.CARRIE M.
Quick service and everything went very smoothAndrew M.
Le client n'a pas laissé de commentaire.MICHAEL K.
Very helpful and easy to work with. Would go back again anytimeBRADLEY A.
Great customer service and very helpfulREGINA D.
Le client n'a pas laissé de commentaire.AMANDA P.
Le client n'a pas laissé de commentaire.Donald M.
Charged missing blankets to my credit card that I never received in the first place. We returned the truck with more fuel in it than when picked up and I still got charged for 2 gallons!!! I went over my mileage by 2 miles and was charged. Had to move items out of my deceased brothers house and now have more hassle with uhaul to clear up. $116 in extra charges that should not be there.DARCY Y.
Pick up is not at the specified location. It's on a different street. Key pickup is on even a different street. No signs no help no one answers a phone. Rachel was rude and let the phone ring when I called back for 42 minutes until 7 om when a traffics person came in who was WONDERFUL. Because Of all the misinformation I didn't get my truck until 2 hours late. Missed picking up furniture and delayed the move today. My location could never be verified pick up or return. Horrible horrible experienceJennifer R.
Keep doing what you're doing. Everything was fine. Very positive experience.BRADLEY B.
A little pricey for one hours useH V.
Le client n'a pas laissé de commentaire.JAVIER R.
Le client n'a pas laissé de commentaire.ANGELO T.
Nothing. Everything went as plannedJUSTIN G.
Le client n'a pas laissé de commentaire.MICHAEL JOHN R.
Le client n'a pas laissé de commentaire.JOHN Y.
Excellent service. Very kind. HelpfulRobert M.
Le client n'a pas laissé de commentaire.JOSE D.
Le client n'a pas laissé de commentaire.Stanley V.
Trailer arrived at pickup location pretty beat up and dented. I took photos before I drove off the lot to show that the damage was prior to me picking it upKEVIN G.
He tried to fix the pickup locations mistake, straighten out the wrong numbers but was not able to correct the billing. He told me to contact my credit card company to stop the wrong charges. If Uhaul operates like this, I will have to switch to a better rental service.Robert S.
Said I could get one thing when I ordered the truck and then head forced to tak something different due to my moving date and caused me twice as much gas and tripled my drive would not recommend it to anyone elseCYNTHIA R.
Le client n'a pas laissé de commentaire.WILLIAM S.
Le client n'a pas laissé de commentaire.JACQUELYNN A.
Nothing everything was great at this location could ask for better customer service 100 percent satisfaction guaranteedJEREMY TAYLOR P.
Try to get it closerSHARON D.
Le client n'a pas laissé de commentaire.EUGENE J.
Very friendly! Convenient pricing, and great customer serviceLAURA V.
Truck was very dirty and the heat or air didn't work.AMIE B.
did online check in to pick trailer up on website. nothing on website check in said i had to go into facility to fill paperwork out or have anything else done. few hours later pick up place called and asked if we had trailer. when explained to person calling about doing online check and that there was nothing on check in or at location about having to come into facility before leaving. the person that called was not very professional or understanding about situation.Jason N.
Le client n'a pas laissé de commentaire.Eric M.
You can put Corbin in charge of all of them!!!Triton S.
Le client n'a pas laissé de commentaire.ROBERT D.
Awesome experience. Very professional. Je les recommanderais à n'importe qui.JAMES C.
I would improve overall demeanor when working with customers. Came of as rude.JAIMIE B.
Le client n'a pas laissé de commentaire.GARY B.
Le client n'a pas laissé de commentaire.H V.
Le client n'a pas laissé de commentaire.MARK E.
Le client n'a pas laissé de commentaire.Tamara W.
Le client n'a pas laissé de commentaire.JUDITH K.
Le client n'a pas laissé de commentaire.BRIAN A.
Le client n'a pas laissé de commentaire.WILLIAM H.