Évaluations des clients Weimers Sales and Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Weimers Sales and Service

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timothy M. le

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Le client n'a pas laissé de commentaire.

Brian W. le

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The clerk was rude. No where on web when we placed order we're we informed that we had to return in 72 hours. Just thought if had it back on third day period that's cool. Returned in 75 hours so charged extra day. Clerk treated me like an idiot cause I didn't know that. Not sure I will do business with you again

Rudolph B. le

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check-in experience. Need to keep the stores updated.

Marcia W. le

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Le client n'a pas laissé de commentaire.

Randy M. le

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Le client n'a pas laissé de commentaire.

Ty M. le

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Le client n'a pas laissé de commentaire.

Loren S. le

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Le client n'a pas laissé de commentaire.

Janelle S. le

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Le client n'a pas laissé de commentaire.

LYLE S. le

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The trailer I had was old and faded paint. On our trip we encountered rain which leaked into the trailer and our belongings got wet. In short our clothes we brought back from vacation were wet. Plus the first dealer I dealt with in norwalk ohio is nothing short of an ass on two feet

Tom H. le

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You can't at this location. Gary treats his customers great. Very nice and helpful.

Ardith L. le

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Dropped off after hours

Jeremy P. le

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Le client n'a pas laissé de commentaire.

Daniel C. le

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Le client n'a pas laissé de commentaire.

Chris I. le

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Le client n'a pas laissé de commentaire.

Angela A. le

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Gentlemen was super nice and contacted us everyday to insure our safety and no issues!

Gabe S. le

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Very easy to rent/return!

tracy C. le

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Le client n'a pas laissé de commentaire.

donald H. le

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The person doing the paper work/computer work could be a little quicker in his ability to use a computer I feel the 40 miss it took to finalize all the paperwork was excessively long

Georgianna B. le

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Le client n'a pas laissé de commentaire.

DAN N. le

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all is fine

PAUL J. le

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7-19-17 The customer service folks at both pick up and drop off locations were excellent to work with. Highly recommended! However, the trailer was not as good as I have rented previously. Even though the Uhaul inspection indicated it passed inspection just three weeks prior. It was in serious need of maintenance as follows; - continually squeaking - Intermittent shuttering while driving. Even on flat roadways? - Strand crank was extremely tight to activate. Requiring way too much force. My comments are intended to be constructive, so as to improve future customer experiences. I plan on renting from Uhaul going forward but would hope to have a better maintained trailer.

Chris T. le

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That was one of the worst riding uhuals i had, beyond horrible gas mileage at 7.5 mpg. Service great though. No problems with business. They got stuck with a piece of crap truck.

anthony R. le

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Le client n'a pas laissé de commentaire.

scott B. le

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things went smoothly

David J. le

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I dropped off the trailer after hours and did not step inside. I put the trailer where I thought it would be kept had an employee stored it away - there were not clear directions.

mike W. le

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Place was dirty. You couldn't sit down because a dog had the chair. Guy's computer was old, slow and kept giving him problems and the guy smelled of stale booze! I would never go back here and would tell anyone I know not to go here as well.

DAN N. le

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everything is good

larry C. le

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Le client n'a pas laissé de commentaire.

HALDON M. le

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Le client n'a pas laissé de commentaire.

Dennis G. le

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A vary nice facility clean. A pleasure to work with. Best equipment I can't say enough good things about them. FANTASTIC

lou P. le

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The wheel strap was broken off on the passenger side and we had to fashion an extension to hold the front wheel in place. I mentioned it when I turned it in so it would be fixed for the next customer.

LLOYD B. le

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Very well satisfied with the way the return was handled.

STEPHEN M. le

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I had rented a vehicle 2 weeks earlier from Detrick Motors on route 250 only to be told that there wasn't a vehicle to use the day we were to rent it. Had to go 10 miles out of my way to pick up the vehicle. Once there, it took over an hour to get the vehicle. Owner could not print our contract. I didn't want the insurance but the $28 charge was on the contract. Couldn't get it off so to speed things up I agreed to take the insurance. Still couldn't print the contract. Owner had me sign a blank piece of paper so we could be on our way. From the time we started with the first location to when we finished up with the 2nd location was nearly an hour. This caused us to be delayed 1 1/2 because of the extra distance to pick up the vehicle. I'm sure we were charged for the extra miles as well but I wouldn't know since I never received the contract. I was told it was my fault for changing the drop off point with the 800 number. Wasn't that great customer service!

Erik S. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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guy was helpfull and friendly . great experience with u-haul

JOHN L. le

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The trailer was a tough pull. My mileage dropped in half just pulling the empty trailer. Did not change adding the lawn mower to the load. I would have the wheels and/or bearings checked.

KAREN M. le

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my name is Pamela Gardner,I made reservation on line secured with my credit card . when son ,and daughter went to pick up truck and car transport he wanted cash and double what he quoted . it was very upsetting

PHILIP L. le

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Le client n'a pas laissé de commentaire.

SHELLEY B. le

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Very friendly and quick service

MARTIN T. le

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Le client n'a pas laissé de commentaire.

RON W. le

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Le client n'a pas laissé de commentaire.

Truzon P. le

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Le client n'a pas laissé de commentaire.

REBECCA M. le

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Very good customer service. They called to let me know where I could pick the truck up. They had it ready for me. Thanks

GREG P. le

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Le client n'a pas laissé de commentaire.

ROGER O. le

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Le client n'a pas laissé de commentaire.

RICHARD B. le

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Le client n'a pas laissé de commentaire.

MIKE R. le

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Le client n'a pas laissé de commentaire.

Richard A. le

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Le client n'a pas laissé de commentaire.

DAVID D. le

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Le client n'a pas laissé de commentaire.

JAMES P. le

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Le client n'a pas laissé de commentaire.

KENNETH W. le

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Le client n'a pas laissé de commentaire.

MICHAEL B. le

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The gentlemen who assisted us was very friendly and welcoming. The only downside was that the truck only had a quarter tank of gas so we had to first find a gas station in an unfamiliar area before we could begin our move.

JOSEPH H. le

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truck was droped off late by 2 hours and put me behind in my move have a large back up truck on site dont think i will use uhaul again

thomas S. le

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Le client n'a pas laissé de commentaire.

larry C. le

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Le client n'a pas laissé de commentaire.

MELISSA G. le

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Did the after hours drop off. Let a note for them to call me for reimbursement of oil and partial refund for delay and inconvenience and still have not received a call 3-4 days later.

duane L. le

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Le client n'a pas laissé de commentaire.

JUSTIN F. le

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Le client n'a pas laissé de commentaire.

HAROLD H. le

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Le client n'a pas laissé de commentaire.

MIKE S. le

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Le client n'a pas laissé de commentaire.

BRANDON S. le

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Upon drop off, the guy informed me of the charges for the non returned pads, after I told him that I didn't have them with me, he said he would just put down that I brought then all back and he would just take $10 a piece so I wouldn't have I pay for the taxes on them, I'm pretty sure he was just going to poker the money. Overall this was not a very good experience for me and will probably be trying other moving options in the future.

NICOLE A. le

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Le client n'a pas laissé de commentaire.

RONALD M. le

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Agent was very nice and helpful to a first-time customer.

john S. le

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great service, clean facility, quality equipyment, perfect locaion, no complaints here.

BILL H. le

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The location and experience was fine just hope my next experience I will be able to pick up locally.

GLEN C. le

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not charge more for using on week end than week days

alan K. le

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Le client n'a pas laissé de commentaire.

KURT J. le

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Le client n'a pas laissé de commentaire.

deana S. le

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Le client n'a pas laissé de commentaire.

fred W. le

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Everything went so smooth and efficiently that I can't think of anything more you could do ------------except perhaps provide a nice mid day hot lunch for the driver and helper!! Fred Walter Fred Walter

SCUDDER M. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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The gentleman was very nice to work with!!

troy S. le

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Le client n'a pas laissé de commentaire.

ROBERT W. le

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Fix the AC (it was broken), fix the holes in the roof if it would have rained my stuff would have gotten ruined, service the truck, put new tires on the truck, it'd be nice if there was a full tank of gas not a 1\4 tank when I picked up the truck.

Mitchell J. le

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I couldn't find a keydrop so I had to make special trip and was late for work, the man who runs the place showed me the keydrop and said, "maybe I ought to mark it better."

tract C. le

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Gary was very helpful. This was my first time renting from U-haul and i will rent from them again if the need comes up. The paper work was very easy. I rented a small box truck and i was very satisfied on how the truck drove,it was very easy. Plus it had air condition that was a big plus. Thanks Tracy

JOHN S. le

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Le client n'a pas laissé de commentaire.

ELI9SHA B. le

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I personally think the price was very high but otherwise it was a very nice U-Haul and great customer service!

HENRY H. le

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Nothing could be done to improve this man's service. He did everything he could possibly have done to accommodate my needs.

VIOLA W. le

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Very kind, polite

TED L. le

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Le client n'a pas laissé de commentaire.

GAIL G. le

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Le client n'a pas laissé de commentaire.

CHRISPOPHER D. le

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Le client n'a pas laissé de commentaire.

DENISE P. le

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The only problem I had was I did not know the place closed at 1 until the day before like at five. So I think a little more communication is needed there

ray L. le

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Le client n'a pas laissé de commentaire.

STACEY C. le

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I was told to contact Uhaul when I got to the town where I was going to leave the uhaul. I called there at 730 PM. The phone number would just hang up. I called customer service they gave me 2 other numbers to call. They did not work either. I called back customer service they stated my drop off location was closed and I would have to call them Sunday morning to find out where I needed to dorp off my uhaul. Customer service could not give that information. I called the 3 numbers again Sunday morning and no good. I called customer service back and they told me where to drop off the uhaul. I do not understand why the night crew was unable to give that information. Or why 3 numbers that were given to me did not work. Customer Service with Uhaul leaves a lot to be desired.

ADRIENNE S. le

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There is no way to prove the amount of fuel that was left in the tank after we dropped it off during non-business hours. There is no proof to show if we cleaned because it is all a judgment call. I am disappointed with the service overall. I feel as if I have been taken advantage of because I dropped it off after business hours.

CAROLYN B. le

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Le client n'a pas laissé de commentaire.

DON D. le

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Le client n'a pas laissé de commentaire.

JAMES H. le

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The truck uas everythink that I needed.

MARK W. le

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Weimers is a nice friendly place.

DARREN G. le

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awesome place to deal with! friendly,courteous and very professional. thank you :)

ERRIN H. le

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Took all of 5 minutes to drop the truck off. Called ahead, met me in the parking lot, quick walk around and I was on my way. Will defiantly use U-Haul again if needed. Thanks again.

MIKE K. le

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We found renting from Uhaul to be TOTALLY OVERPRICED. Will look for other viable options next time.

JEFFREY M. le

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Nicest experience I've had with Uhaul. Awesome new truck that made my moving experience that much easier. First move I've ever done where nothing got broken because the ride was that good! Nothing but good things to say about this location!!!

EVERETT S. le

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Le client n'a pas laissé de commentaire.

ROSE T. le

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Le client n'a pas laissé de commentaire.

Kyle Y. le

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The man that was in charge of the uhual was very nice. We had went there with the wrong size ball hitch and had gone to walmart and came back. He was so that he took time out of his day to help change it. We will definalty going back to this location when we need to rent a uhual again.

JOHN M. le

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Le client n'a pas laissé de commentaire.

SANDRA S. le

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Very Good service. Thank You Also to the u-haul in Vermilion for finding me an available truck that was in the area.