Évaluations des clients Wen U Need US

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Wen U Need US

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Gerald K.
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Your people are doing a great job - just keep doing that

ben H.
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Small site, friendly professional service. Equipment in good shape.

Robert E L.
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Le client n'a pas laissé de commentaire.

DAVID M.
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Le client n'a pas laissé de commentaire.

Susan H.
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Great service, very accomodating!

Justin J.
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Owner was very accommodating and friendly. Even with Covid-19 challenges they had a plan in place and it worked well. Thanks.

Melissa C.
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Le client n'a pas laissé de commentaire.

Annette B.
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The contactless service went very smoothly, their response was immediate and the online form worked efficiently. The ramp was a lifesaver!

MALCOLM C.
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Le client n'a pas laissé de commentaire.

Ed L.
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Not much, most organized people I have ever done business with plus a pleasant manner.

Adrian B.
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The cab was free of debris but smudges, dust and some type of residue was on the dash and at night I had a hard time with visibility and had to clean the interior of the windshield. Everything else was great and easy.

Ed L.
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Not must, most organized person I have had contact with.

HABITAT H.
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Great service, great people!

Douglas D.
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Was told I'd get a 30 mile credit for being forced to switch locations from Newcastle to Warren , didn't see it reflected in bill, even though it's 40 miles round trip between the two locations. Also switched from a 20 foot to a 15 foot truck last minute to accommodate locations request because they were missing a truck and wasn't offered any credit for the switch. This is basic customer service that's either being botched or intentionally withheld for profit, don't care about the extra $30 but owner lost my respect.

Greg M.
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When I got to my home and truck loaded note that had so low tire back right out side tire of duels. Turn out inside tire was flat. Extension hose from valve stem was damaged let all the air to escape. The dealer and U-Haul Road service responded quickly to get service to have tire changed.

Rick B.
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Le client n'a pas laissé de commentaire.

Gary P.
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Le client n'a pas laissé de commentaire.

Debra T.
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Great service! The truck was clean and smooth to drive. Pick up and return under "covid" conditions was flawless, safe and easy.

Alison L.
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Le client n'a pas laissé de commentaire.

Eliot L.
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Best U-Haul location I've ever used! Professional setting and they always have the type of equipment I need.

william M.
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Le client n'a pas laissé de commentaire.

Mark F.
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Great service nice people

Richard K.
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Le client n'a pas laissé de commentaire.

Donald S.
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Le client n'a pas laissé de commentaire.

Susan H.
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Le client n'a pas laissé de commentaire.

karen J.
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Excellent in every way!

Candace B.
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Le client n'a pas laissé de commentaire.

Camden National B.
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Le client n'a pas laissé de commentaire.

Richard R.
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Very Pleasant Experience working with Steve.Thank you very much for getting that 20 foot truck it made the move so much easier!

susan H.
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It was a very seemless experience!

Terry H.
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Perfect for my needs.

Corey W.
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This without a doubt was the best experience renting a uhaul I've ever had . I reserved it online and within 15 minutes of me pressing submit I had a phone call from Steve at Wen u Need Us . He had a down to earth personality , which to me makes the experience that much better. It's very rare now a days to conduct business with an actual human being. Not only was he personable , he also was accommodating and informative. during the call for confirmation and giving instruction on pick up/drop off. The process went quickly and smoothly. I definitely would use this company again and I will recommend to anyone in need of uhaul service! Thank you to “ Wen u Need Us “

Bruce B.
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Steve called us right back and texted to make sure we got what we needed. He made everything easy as possible on picking up and dropping off. Thank you again Steve for being so helpful. Truck was spotless.

Kerry S.
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Great customer service and nice people to work with. They made the experience of moving a good one. I recommend this U-Haul business and I'll be back when I need a moving style vehicle. Thank you very much.

Regina P.
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Can't think of any improvement issues. It was convenient location. Easy in and out. Setting up the time frame was easy with pleasant folks on the phone, especially during Covid time when there is social distancing. Moving in itself can be stressful, so not having any issues with renting a truck is a real plus. I thank them for being efficient and courteous.

ANNA R.
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Le client n'a pas laissé de commentaire.

candice B.
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Le client n'a pas laissé de commentaire.

ebyn M.
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Nothing. They were prompt in answering the phone and completing the transaction. And they were super nice and helpful.

MAURICE C.
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Pleasant experience from beginning to end. Management and staff very friendly and accomodating.

Lisa R.
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Super easy process, reasonable and convenient. Would highly recommend!

Robert R.
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Easy pickup, return and payment. All went very smooth and the owner was very professional and made the whole process very easy.

Randy S.
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Great people who knew what I needed and made renting super easy. The van was new and sanitized before I picked it up. I would definitely rent from Wen U Need Us again Randy

Jacob D.
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They are always great to work with

Brian V.
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Le client n'a pas laissé de commentaire.

William W.
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Le client n'a pas laissé de commentaire.

janet H.
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Nothing, it was easy and everything was great!

William S.
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Le client n'a pas laissé de commentaire.

Ezekiel H.
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I was quoted a price online with the added days I requested, and when I went to pick up the truck it was almost 70 dollars more. I wasnt told it was more and wouldn't have known had I not checked my bank account later on during the move. I called to ask about it and the rep said it was due to the extra days. He then told me that the online price didnt reflect the extra days. At the time I was too busy and concerned with the move to make a complaint to someone up the food chain so it went by the way side. I was also told the equipment had beed cleaned and when I opened the truck at my house to start loading there was visible dirt and old pieces of moving material in the storage compartment of the truck. I was also told it was a brand new truck and there were large gouges in the driver side of the storage compartment. I mentioned this to the rep and he said it was fine. Thankfully I didnt get charged for that as well.

Christopher S.
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My paperwork did not give the return location but mentioned that when I got to Newcastle - that I should call UHaul - I assumed that this was where I was to return the trailer (Louis Doe has unaltered trucks there so I assumed that that was where I was to go and went there this morning only to find out when I called that I had to go to Warren to return the trailer - don't understand why Louis Doe does not handle trailers ? I lost a hour of time and spend $10 dollars on fuel getting the trailer to Warren . Not impressed!

Efi M.
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One of a kind customer service

Garry S.
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Steve was great to work with setting this up. Would highly recommend them

Rick B.
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Le client n'a pas laissé de commentaire.

Kelly W.
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The owners went out of the way to help me. Uhaul gave the wrong location of my box and I had to go an hour and a half each way further then the location. I was going to miss my flight home because of this. The owners had one of their workers follow me in the van and bring it back so I didn't have to travel an additional 3 hours.

George S.
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These guys are on the ball!

RYAN S.
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Le client n'a pas laissé de commentaire.

Evan T.
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The staff were extremely helpful and flexible with the craziness of moving! They made moving so much less stressful! I recommend this company to anyone else in the area.

ANIMAL SHELTER P.
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Thanks Steve!

Robert R.
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Did the mobile check in but it took a long time for us to get the approval and we had to wait 20 minutes. Faster to not do it this way

John G.
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Very efficient and organized operation.

Oliver P.
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Wen-U-Need-Us Uhaul is always our go-to for local rentals. The people there are courteous, and always helpful. They are happy to work with us if our needs change, and have been amazingly flexible. We would highly recommend renting with them if you're looking for a Uhaul in the midcoast.

Roy S.
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Le client n'a pas laissé de commentaire.

Wyatt P.
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Le client n'a pas laissé de commentaire.

Dennis D.
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We recommend a little bit larger sign outside We had a hard time finding the driveway to turn in every time We feel that this is the best U-Haul place at this location in Maine . We tried at least three other places they didn't know how to handle business they could've cared less what we were. And they weren't clean. We've gone to UHaul In other states also but in Maine this was the best

Ronald H.
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Steve and Wendy were great to work with, very helpful and efficient.

Wyatt P.
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Le client n'a pas laissé de commentaire.

Frederick C.
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Nothing the entire rental and customer service was excellent!

Doug R.
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Le client n'a pas laissé de commentaire.

Amador Y.
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No changes needed just maintain the same high level of service I received.

David K.
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Le client n'a pas laissé de commentaire.

Cynthia B.
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Well-run operation- would definitely rent again!

Ronald H.
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Steve runs a smooth ship. Wonderful to work with, fast, efficient and really a great person! I would highly recommend using this U-Haul location!!!!!!!

Marshall P.
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This facility is top notch in convenience and professionalism. The owner takes a personal approach to all sales and rentals and it makes a huge difference. If any company should be noticed as a high class establishment ita this one

Douglas R.
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Le client n'a pas laissé de commentaire.

george M.
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Excellent, very very good

Jacob D.
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Le client n'a pas laissé de commentaire.

Travis P.
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Le client n'a pas laissé de commentaire.

stephanie S.
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Le client n'a pas laissé de commentaire.

Kim M.
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had trouble uploading pictures during check out process - other than that - all was good

Garth H.
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Steve, Wendy, and Mike are great! They are very helpful and always professional. Highly recommend this UHaul location!! ~ Garth Hersey

Mike R.
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Le client n'a pas laissé de commentaire.

Howard K.
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Very user friendly operation. Steve runs a tight ship and always seems to have vehicles available. Mid coast Maine is sort of an underserved location, so having an efficient, professional source of equipment is very nice. Five stars!

Joseph P.
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Le client n'a pas laissé de commentaire.

james W.
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Le client n'a pas laissé de commentaire.

Jacob W.
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Le client n'a pas laissé de commentaire.

Richard K.
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Le client n'a pas laissé de commentaire.

kevin R.
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Well run operation. Had difficulty getting a truck from a Rockland location.

Wyatt P.
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Professional and friendly experience. Thanks!

Williams S.
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Wen U Need Us U-Haul in Warren Maine was EXCELLENT! Great people and great service. Highly recommend!

Rick B.
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Le client n'a pas laissé de commentaire.

Andre A.
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Le client n'a pas laissé de commentaire.

BETH K.
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Excellent customer service! Above and beyond!

Erik V.
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Le client n'a pas laissé de commentaire.

Melissa B.
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Incredible service!! I have recommended Wen U Need us multiple times, and will continue to do so.

Mookey L.
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Equipment fit my needs perfectly. Great customer service from the owners.Top notch facility.

Eliot L.
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Great service, thanks again!

Tom G.
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Le client n'a pas laissé de commentaire.

Rick B.
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Le client n'a pas laissé de commentaire.

Paul Q.
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Le client n'a pas laissé de commentaire.

Amanda A.
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Wonderful service, went above and beyond. Great experience.

April K.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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