Customer Reviews for Wen U Need US
(U-Haul Neighborhood Dealer)

563 évaluations

26 Billings Rd   Warren, ME 04864

(207) 273-1102

Heures

  • Lun.-sam.
    De 8 h am à 5 h pm
  • Dimanche
    De 9 h am à 3 h pm

Services dans cet établissement :

Pour nous contacter

(207) 273-1102

26 Billings Rd
Warren, ME 04864

Services dans cet établissement :

Heures

  • Lun.-sam.
    De 8 h am à 5 h pm
  • Dimanche
    De 9 h am à 3 h pm
Aucune photo disponible
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Grateful for the ease and personal attention and communication I received. Fortement recommandé!

Mary Elizabeth M. 
Évaluation :
5

Great manager, (Steve). Convenient location.

Patrick B. 
Évaluation :
5

friendly, fast, efficient and communicative!

Sandee H. 
Évaluation :
5

The service from this location on Billings Road in Warren Rt. 90 Steve & Wendy were MORE than amazing. Step by step, that worked with me so I could do what I needed to do! The commitment and trust they built with me made moving soooo much easier for sure!! The steps from start to finish were followed up on their part within minutes. Each question, each request! Thank you is not enough for sure, but THANK YOU Steve & Wendy fit a Grest Experience!!!!

Mike R. 
Évaluation :
5

Excellent helpful service, full recommendation

Daniel G. 
Évaluation :
5

Thank you for being so kind and easy to work with! We're so happy to have found and chosen your location!

Whitney M. 
Évaluation :
5

I do miss the in person check in and out.

Jason M. 
Évaluation :
5

Steve was so accommodating and helpful! I'd recommend this uhaul location to anyone and everyone. Thank you for helping make a stressful move easier with open lines of communication and a happy demeanor. Best experience with Uhaul yet!

Serayah W. 
Évaluation :
5

Great place! Would highly recommend.

Jeanette O. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brent L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle D. 
Évaluation :
5

The reservation service needs explain better why location of truck pickup changes were necessary.

Merle C. 
Évaluation :
5

Can't think of how this could have been better. Steve was smart and friendly. Answered all questions,handled all details.

David D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFEREY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel A. 
Évaluation :
5

Wendy and her husband do an amazing job with this location.

NEEDFUL T. 
Évaluation :
5

Picking up the truck from Warren was made extremely easy, yet handled very professionally.

Frederick A. 
Évaluation :
5

Very knowledgeable and accommopdaing'. Ive used their services before and plan to do so again.

WAYNE M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna W. 
Évaluation :
5

Steve is the best! All your reps should be as good as he is.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROL O. 
Évaluation :
5

Great Customer Service!

Darius T. 
Évaluation :
5

Best experience I have ever had renting from UHaul or any company. Steve and his team are wonderful and kind - I recommended them to several colleagues over the week and they all had similar experiences! One of your best dealers in Maine!

Colin K. 
Évaluation :
5

Great rental... Pick up and drop off was done completely with my phone.

jeffrey M. 
Évaluation :
5

Owners are friendly and very knowledgeable.

NEEDFUL T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan T. 
Évaluation :
5

Excellent service!

Daniel H. 
Évaluation :
5

Nothing to improve. You guys are the best.

Meghan A. 
Évaluation :
5

People were available within a minute and gave step by step instructions that was very easy to follow.

Douglas K. 
Évaluation :
4

The only request I would have is to have trash container on premises to clean out vehicle. Other wise everything was great. Le personnel était amical et serviable. Thanks again.

Lawrence F. 
Évaluation :
5

I have used numerous Uhaul locations in my days and none have ever come close to the service I get at Wen U Need Us. Steve knows how to take care of his customers. I've rented from him at least three times now, and I won't hesitate to rent from him again in the future.

HEIDI H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeanne D. 
Évaluation :
5

Steve is amazing and helpful and ideal in all ways.

Jessica B. 
Évaluation :
5

Terrific representative. Steve. Very efficient and positive.

Patrick B. 
Évaluation :
5

Steve was the greatest customer representative that I've ever had the pleasure of doing business with just awesome

DEBORAH P. 
Évaluation :
2

Outdoor sitting area under cover if people can't go inside. See comment on equipment below.

Andrew C. 
Évaluation :
5

THEY ARE AMAZING! WE USE THEM TWICE A WEEK AND WOULDN'T GO ANYWHERE ELSE!

HABITAT H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas K. 
Évaluation :
5

Truck was in great condition and ready to go! Owner was helpful and kind. Would use again!

Jeanette O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter V. 
Évaluation :
4

The company changed drop off location before truck was due. The new location was along my route which did not cause a problem. It was a pleasure dealing with the U-Haul staff.

Walter L. 
Évaluation :
5

Great service!

Scott Y. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Will S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Not much more to say except that it was a very positive experience. The truck was nice and clean. Check in and check out were easy. No issues what so ever. I would definitely rent from here again

Michael O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah B. 
Évaluation :
5

This location is fantastic!!! I can't say enough about how attentive and helpful he was for our needs.

Angela R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan T. 
Évaluation :
5

By far the best Uhaul location. Friendly, knowledgeable people - always above and beyond. Rent here.

Paul C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David K. 
Évaluation :
5

The rental went smoothly and Steve was extremely helpful.

Joe S. 
Évaluation :
5

Steve and Wendy were incredible helpful with the entire rental process including lots of back and forth, prompt communication which answered all my questions. Very professional, exceptionally clean rental vehicle, excellent service. Highly recommend using Wen U Need Us in Waren Maine

PATIENCE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad M. 
Évaluation :
5

Steve and staff were friendly, accommodating and attentive. Have had many Uhaul experiences in my life; this was the best by far. Much thanks.

AMBER M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven C. 
Évaluation :
5

Wendy & Steve are great! The truck was available right when I needed it and they were so flexible with me!

KC A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles F. 
Évaluation :
5

We rented a van for (4) days. Steve, the owner made this rental experience about as easy as it gets. He gave clear, concise instructions for pick-up and return. Communicated with us during our rental period. Level of service was A +.

DIANE G. 
Évaluation :
4

Pick up point was not accessible due to covid infection potential. The truck had been sanitized in prep for pick up. Con

FRED A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Keith S. 
Évaluation :
5

Hands down the best customer service!!

BONITA J. 
Évaluation :
5

We just didn't know that the office was not open, but soon figured out with another renter in the parking lot calling in. Wasn't a big deal, but it would be nice if that was mentioned on the website when I filled out the form.

Mark C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Every time I've used this U-haul location, which is often, theserviceand equipment have been great!

Donald W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas K. 
Évaluation :
5

Outstanding service

DENNIS D. 
Évaluation :
5

Great service. Smooth as silk transaction. Can't beat the price.

JON G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Petter C. 
Évaluation :
1

Get rid of remote pick -up locations. Got to pick-up location and had to call to get truck. They had to call me back so I waited. My 12:30 pick-up was closer to 1:00. Fuel level was not correct. Had to take picture, then make it a problem for drop-off location to deal with. Lots of wasted time due to issues at the Warren end - not a good moving experience.

JONI A. 
Évaluation :
5

Excellent as is!

CRAIG W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Josh H. 
Évaluation :
5

Not one thing! Steve was excellent and truck was immaculate!

Joanna W. 
Évaluation :
5

Wipers made horrible noise

MICHELLE G. 
Évaluation :
5

Best U-Hhaul experience I've had in 25 years of truck renting. Outstanding service, easy in-and-out, no up-selling, just all around helpful. Steve was wonderful to work with. Look forward to renting from him again.

Joseph A. 
Évaluation :
5

Make sure you get everything in writing. I switched trucks from 20 ft to 26ft in same day. I put $100 in gas into 20ft before returning it same day. I was told that I didnt have to worry about filling the 26ft truck when I returned it because I had paid full tank in 20ft truck when it was returned. This was not noted on paperwork when I got to NJ and had to pay another $126 for not returning truck half full. It was 1/4 full. I was not very happy at that point. Nancy move from Maine to NJ

Nancy C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
5

Above and beyond service , Had slight issue with equipment. Regional directors in both southeast,and northeast region went above and beyond to provide customer service , Second truck rented in 90 days . Great service Thank you.

jeffrey F. 
Évaluation :
5

Steve was terrific. Made it all so easy and was always there to answer my many questions

Anita S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael E. 
Évaluation :
5

easy and smooth

Clifton A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisanne F. 
Évaluation :
5

The process to reserve a truck was painless. The business got in touch to make sure I had everything that I need and to figure out if there was a way they could help me save money during the move. I highly recommend renting from this location.

Jeremiah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Skylar P. 
Évaluation :
5

I can't remember the man I dealt with, it was all on the phone. He was the kindest man, so accommodating. Nice big lot so it was easy to deal with the truck pick up. Great company to deal with.

ALICE F. 
Évaluation :
5

I don't often need a truck, but when I do I'll definitely come back to this U-Haul location.

Thia H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELSIE M. 
Évaluation :
5

The best uhaul rental experience I've ever experienced. Steve is an exceptional communicator and very understanding. It is worth a little extra driving for the personal and caring attention they provide. Steve and Wendy made my experience one thousand times better.

Kimberly O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD K. 
Évaluation :
5

Easy from beginning to end.

Terry H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry W. 
Évaluation :
5

Very Friendly service. Wendy made sure that the truck was clean ready to go. Very professional and polite. Very much appreciated. We will always use this service for our moving needs.

Brian F. 
Évaluation :
5

Steve, the owner, was so accommodating and friendly. Rental was smooth and easy. Best UHaul rental experience I've ever had.

SARAH B. 
Non les évaluations ont été soumises pour cet établissement.

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