Le client n'a pas laissé de commentaire.Bryan W.
Customer Reviews for West Coast Self Storage Auburn
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
When I came to pick up the truck the keys could not be located. I took off work two hours early to get my job done. End result- I lost two hours of pay and I had to rent a truck on a different day at a higher rate.Mike H.
There's nothing i can say right now because you guys were awesome. Service been good to me in 2 days.eugene H.
I thought it was a bit taller expensive. Would of been nice to have a cheaper rate for only renting for 90 minutesMike H.
Le client n'a pas laissé de commentaire.Danyel T.
Le client n'a pas laissé de commentaire.DAVID H.
Le client n'a pas laissé de commentaire.Consuelo L.
Chris is a great manager he has excellent customer serviceCory G.
Le client n'a pas laissé de commentaire.Dean J.
Good customer service great attitude and funnyPatrick I.
They were very friendly and it's super close to our home.Luis M.
Very helpfulJason G.
Terrific customer service. I'll recommend this place to my friends.Karen H.
The staff was very helpful and made sure I had everything I needed. I haven't had service that good in a long time. Thank you Steve BeckSteve B.
Le client n'a pas laissé de commentaire.Peter H.
Le client n'a pas laissé de commentaire.Dan B.
Le client n'a pas laissé de commentaire.Fred M.
People that work there are great!!Judah I.
Le client n'a pas laissé de commentaire.lisa L.
Le client n'a pas laissé de commentaire.Rosemarie R.
No complaintsKYLE H.
Chris the manager was a pleasure to work with. Reasonable and caresCHESTER T.
Le client n'a pas laissé de commentaire.brandon M.
Le client n'a pas laissé de commentaire.Andrew S.
Kind helpful and friendly. Easy to speak to and work with.RUSSELL P.
This is the BEST U-Haul experience I have ever had....and I have used U-Haul a LOT of late. These guys are FAST, and awesome to work with. I was shocked at how good they areH Ray N.
Customer service sucks!!Charisse F.
Great job-easy check out. Friendly staff. Highly recommend to others.Mariah E.
Le client n'a pas laissé de commentaire.Chris F.
Great customer service, quick easy and pretty cheap!Trenten B.
Le client n'a pas laissé de commentaire.susan H.
Great service, friendly staff, very clean facility. Will be back.Karen H.
Thank you awesome experience made easy! Manager Chris was also helpful knowledgeable and very funny! Highly recommendSharon S.
Nothing, everything went perfect from check-in and return. The van was easy to drive and clean. Had no problems what so ever.bonnie B.
Le client n'a pas laissé de commentaire.DAVID F.
Your employee was professional, personable and competent.Charles W.
Le client n'a pas laissé de commentaire.Balbir M.
Chris was great and friendly!anna P.
Le client n'a pas laissé de commentaire.Pabel G.
Le client n'a pas laissé de commentaire.Ira M.
Le client n'a pas laissé de commentaire.Tammarie J.
Le client n'a pas laissé de commentaire.Tammarie J.
Le client n'a pas laissé de commentaire.Khamkhoune V.
Excellent U-Haul experience (as usual). My 4th cargo trailer rental.Thomas K.
Did not have the size trailer I needed after they said they did. Had to use a smaller one had to work very hard to load and get very thing in. Was not happy.William F.
Le client n'a pas laissé de commentaire.Mike D.
Le client n'a pas laissé de commentaire.Esteban M.
Very good experience and value. Thank you!Michael J.
Excellent service à la clientèleJulie B.
Le client n'a pas laissé de commentaire.shannon B.
Le client n'a pas laissé de commentaire.Bill R.
Keep knowledgeable, customer service oriented people like Chris. Honest hassle free experience for our familyRoyce T.
Great customer service!Teri M.
Le client n'a pas laissé de commentaire.Erin P.
Le client n'a pas laissé de commentaire.Madison B.
Le client n'a pas laissé de commentaire.Eric H.
Awesome friendly people working here. I'll be back for future rentals. Thank guys.Ronald K.
great serviceSTUART N.
Le client n'a pas laissé de commentaire.Enrique S.
So easy to return the truck.WANDA O.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Moise S.
Le client n'a pas laissé de commentaire.Ryan T.
There was nobody in the office when I came to drop off the trailer, even though the office hours are till 5 pm. I had begun calling at 2 pm to tell them what time I was going to be there. Luckily, a storage unit renter happened to be going into the site as I pulled up so I was able to unhook and leave the trailer inside the gated area. Then he had to let me out as the gate does not open automatically from the inside. He said this office is terrible, the people are hardly ever there. I will never rent from this location again.Daniel W.
Have vehicle ready on time.Rochelle D.
Stop with holding money that is not owed I have two pending charges and neither one of them are the price that was quoted to me it's way way over almost $300 and a little upset I never got receipts for nothing all I have is my bank statements and because I live on disability I cannot wait all the days that this these charges are pending with my money being heldTHERESA C.
Store staff was super nice. I wiuld rent frim there again. Friendly people.Lashanda H.
Le client n'a pas laissé de commentaire.Gloria P.
This facility advertised being open until 6 but was closed upon arrival at 5:30. As we were leaving we saw somebody drive in like the owner or a worker but instead of saying hold on or flagging us down he just turned around and went the opposite direction. This rental site was actually a general store and this person in the car had on like a general store attire so like a cowboy hat. So we knew he was supposed to be there but wasn't and then decided that he still wasn't going to be when he saw us waiting. We had to find another location and check availability quickly which was a hassle and burden. I WOULD NOT Recommend this place to anyone.Maronda R.
Le client n'a pas laissé de commentaire.Ryan B.
Thank you so much for helping me move!!Daisy R.
Le client n'a pas laissé de commentaire.Carla T.
Truck had mismatched and worn rear tires with one going flat on the trip. I could not get ahold of U-Haul road side assistance and ended up having to deal with the flat repair myself at a commercial tire shop. Truck cab was very dirty at pick up.Al A.
Le client n'a pas laissé de commentaire.Jeffrey J.
Le client n'a pas laissé de commentaire.Lynda C.
I really appreciate your serviceSamuel M.
all went wellGeorge S.
Le client n'a pas laissé de commentaire.Brian B.
Staff really friendly.Jack D.
Everything is fine to meArturo R.
Good service for both pickup and drop off!!!Kenny B.
Truck had broken window crank (driver side) and broken grab bar (passenger)Eric J.
Le client n'a pas laissé de commentaire.Corey F.
Awesome service.Joecon T.
Truck wasn't clean before I loaded it and yet I get charged a cleaning fee?Cody O.
Le client n'a pas laissé de commentaire.Jack D.
Service met my expectations. Staff was friendly and professional.Marina L.
Le client n'a pas laissé de commentaire.Dennis F.
Chris provides excellent service.Gurvinder B.
Le client n'a pas laissé de commentaire.Jorge T.
Easy process to rent and return.Debra T.
Excellent service à la clientèle.AlvaroJr G.
Everything was greaterich S.
Le client n'a pas laissé de commentaire.Omry M.
Le client n'a pas laissé de commentaire.FRANCIS REY L.
Charged me for 2 gallons of gas. I drove 8 miles. 10ft uhaul get 12 miles to the gallon. Do that mathâ€¦ Inside of the cab had not been cleaned, dirt and debri throughout. First time with a so so experience at this location. Will probably utilize Auburn Way location in the future.CECILIA LYNNE B.
Very friendly and easy process renting here since they actually had my reservation and didn't give it to someone else like Main street marketTiffany M.
Le client n'a pas laissé de commentaire.Teerayuth P.
Representative in office was very helpful, patient overall great customer service.Tammy L.
Overall, the time we spent with the 10-ft U-Haul moving truck was positive. Ensuring that the equipment was thoroughly cleaned, prior to picking up the truck, would have improved our experience!MAXWELL M.