Customer Reviews for West Palm Gas
(Concessionnaire U-Haul dans le voisinage)

725 évaluations

847 Southern Blvd   West Palm Beach, FL 33405

(561) 820-8912

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 7h pm
  • Dim : 9h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(561) 820-8912

847 Southern Blvd
West Palm Beach, FL 33405

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 8h am à 7h pm
  • Dim : 9h am à 2h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Ngawang T. 
Évaluation :
5

I reserved a dozen furniture pads but when I arrived the person informed me that the regional managers or someone higher up had made the (stupid)decision of going around to local locations and collecting up a bunch of equipment(dollies, furniture pads, etc), leaving this location with 0 furniture pads to give me. Now, as a result, I have some scratched up furniture, 2 torn/ruined blankets we tried in desperation to use for furniture protection, and we are NOT happy about it! So, thanks to that stupid manager's stupid decision, this is my second unpleasant experience with UHaul in just 3 days!

ERIC A. 
Évaluation :
4

I originally reserved a 10 ft truck from a different location on Belvedere and the person set it for a 15 ft. truck. When I came to pick up the truck he said it wasn't available because the previous person had not brought the truck back. I asked him about the other 10 ft trucks that were out front he said your reservation was shifted to the new location in which I picked a 15 ft truck that I did not need. I only had a bed and dresser to move, the same furniture that was moved previously when I rented a 19,99 van from the Belvedere location. I ended up spending 10 $more because the u-haul associate did not listen and reserved the wrong truck with the wrong amount. I would really appreciate it if I could be refunded those 10 $seeing that it's not what I asked for and had to pick up a truck further than the original pick up/drop off location. Overall the 2nd location associates were very accommodating and professional. I attempted to call headquarters about this situation and they informed (automated voice) me that the wait time was 40 minutes and I was on hold for almost an hour and still never got a chance to speak to anyone about this situation. I am very disappointed in the way this entire rental situation took place and very skeptical in doing business in the near future with u-haul.

ROMIEAN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHEN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip P. 
Évaluation :
2

They have signs up with there own fees. Not very customer friendly. Told me not to worry about turning in online if I brought it back early,that he would do it the next day which would have resulted in extra charges. Will not use this location again.

THOMAS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

José M. 
Évaluation :
3

Online check in did not work. I was standing at the pin in both Google and Apple Maps, but the location tracker on the website said I was not at the location. Luckily it was during business hours, so I was able to complete check in inside. Perhaps a wider radius for location verification would be appropriate.

JONATHAN E. 
Évaluation :
5

The staff at drop off location was beyond friendly and helpful. Easy place to drop off and it took no time at all!

LAUREN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRAULIA V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HENRY H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

check i was fast and service great

Rafael F. 
Évaluation :
3

Shady scary place. Bad communication and had to drop off the U-Haul two blocks away in at a run down car wash and walk back through a very scary area of town.

Crystal S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COURTNEY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose G. 
Évaluation :
5

I always get good clean equipment from this location. Excellent service à la clientèle.

ROBERT S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
5

The van was handed to us with the back very dirty

HANS S. 
Évaluation :
4

The place that I dropped off the lady was awesome

ROSEMARY R. 
Évaluation :
5

It would be nice to have received an invoice of the final charges.

CYNTHIA R. 
Évaluation :
5

When I arrived at the location Alex was eager to help me with my reservation. Alex was both courteous and professional. He made sure that I had everything I needed for a safe and trouble free move.

RICHARD M. 
Évaluation :
3

The area was very busy. Once we found out about the driveway on the side it made it very easy. The staff was very helpful as bd knowledgeable. It was a great experience.

Jeffrey T. 
Évaluation :
5

Friendly service, 2nd time renting from location and both times was a pleasure.

DOMINICK M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JASON T. 
Évaluation :
5

Great service every time .Been a loyal customer for many years.Great job to Alex and his team .thx

SAM A. 
Évaluation :
5

Great experience

VUKASIN Z. 
Évaluation :
2

The uhaul steering wheel was very hard to use.

Ariel S. 
Évaluation :
5

Great drop off location. Would use this location. Helped get trailer off truck. And friendly staff

Kerry B. 
Évaluation :
5

Superb Customer Service rendered at this U-Haul location! No recommendations for improvement!

Larry D T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert D. 
Évaluation :
2

Never told me where to park or what to do. Left my keys in the truck and I had to call them to find out. And then they charge me an after hour service fee for doing nothing but taking the key I handed them....

JIMMY W. 
Évaluation :
5

This is the absolute best uhaul place I've ever used! Loved how friendly and helpful they were!!

Dawn F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE A. 
Évaluation :
5

Send them a receipt with all mileage used and fees but this location is one of the best I've ever seen great customer service the young lady is friendly and explains all I will rent fir them again snd again 💯

SUSAN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER M. 
Évaluation :
5

Nice people

GABRIEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ERIC Y. 
Évaluation :
4

The alley way to get to the truck was a little sketchy and I wouldn't feel comfortable returning the vehicle there at night in the future.

Anthony B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR R. 
Évaluation :
5

Best

ANTHONY L. 
Évaluation :
5

Very convenient location

Martin S. 
Évaluation :
5

I have been using this family own location for years, they friendly and have excellent service, definitely will recommend them and continue to use them

OMAR B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matthew R. 
Évaluation :
5

Da best

ANTHONY L. 
Évaluation :
2

No address visible no one there to help us I didn't see a office you had to call spoke with someone that directed me to lockbox to drop keys. Also in calling uhaul they gave us wrong address!!!

Ruth M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

TERRYLLOYD P. 
Évaluation :
5

Good customer service and a friendly atmosphere. Thanks

EDUARDO L. 
Évaluation :
5

Was super easy

Matthew C. 
Évaluation :
5

easy

Karin F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward E. 
Évaluation :
4

En UHAUL que está en Okechobee, el personal que labora no tienen manera de tratar con el cliente, son bastante odiosos, uno pregunta y ellos responden no sé, muy mala experiencia con ellos, no empleen a cualquier cosa

ENOC L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joseph B. 
Évaluation :
5

None smoking in your vehicle would be nice

UTE H. 
Évaluation :
5

Exelent

OLIVER V. 
Évaluation :
5

This location goes above and beyond to get you the equipment you need, when you need it!

Diane B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAYSON P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TATIANA N. 
Évaluation :
5

Excelente servicio!

ROBERTO M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS A. 
Évaluation :
5

Good job!!

WILLIAM P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN S. 
Évaluation :
5

Great truck and excellent customer service, together with a reasonable price.

Raymond R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM G. 
Évaluation :
5

Perferto el trato

SINAISKY R. 
Évaluation :
5

This is the third time I've used this location, these guys are great! Family owned and operated for decades and you can grab some great coffee too!

Vincent L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dorsica O. 
Évaluation :
5

Terrific ladies at the rental counter! Perfect vehicle for our project!

NANCI P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH H. 
Évaluation :
5

Everyone was very Professional from Pick Up until Return. They made the process very easy.

JOSEPH H. 
Évaluation :
5

Keep up the good work thanks

CORINE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ana T. 
Évaluation :
5

Love this location! Angel the owner is very caring and friendly.

CARLOS A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan P. 
Évaluation :
5

Very friendly, clean and would highly recommend this location

BRIAN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mario L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MAYDELIN R. 
Évaluation :
5

The place is run top notch.

ROBERT S. 
Évaluation :
5

Alex Knows how to give good customer service.

SHARON W. 
Évaluation :
4

When I returned the rented trailer the attendant commented on his concerns. The trailer tongue was sitting TOO LOW ! When I rented the trailer during the attachment I thought it looked too low . The attendant assured me it was fine ! As a woman I don't appreciate my concerns being disregarded

BEVERLY O. 
Évaluation :
3

I've rented many U-Haul's but I was extremely upset when they charged my account. The mileage that they charge you for is an add-on fee because they're not doing well and it's an up charge. I've never had to pay mileage for renting a U-Haul my bill would've only been 40 something dollars and it turned out to be 105 $that is absolutely ludicrous it was never disclosed to me I will never rent another U-Haul truck and I've rented many of them. I think the pandemic has made people raise their prices when people don't have jobs and they should be a little bit more compassion towards people and Ron DeSantis our governor should do something about this.

VICTORIA S. 
Évaluation :
2

Only went 17 miles and was charged for 6gallons of gas. That would be 3 miles per gallon! Tried to check in on line but not available at station.Had to do regular check in

Mark K. 
Évaluation :
5

The U-Haul trailer was in place and ready to go. The staff was so courteous, helpful, and professional.

SCOTT C. 
Évaluation :
5

Great location and a great representative handled my drop off in a very timely manner. Je les recommande fortement. 

ANDREW G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

BUNNY F. 
Évaluation :
5

Consistently great service .Thanks

SAM A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICK H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRETT T. 
Évaluation :
1

If you don't speak spanish don't go there they discriminate people. They charge me 300 $for cleaning and we return truck clean. The worker who took back truck was very rude and spoke spanish with his coworker at shift . Because we don't speak spanish we don't know what they saying. Location doesn't look safe there.

MICHAEL S. 
Évaluation :
3

I scheduled the pick up on Belvedere Road, upon arrival I was told my pick up location was changed. It was only a mile away so not a big deal, but I feel communication could've been a little bit better. It was the day after Christmas, so I understand. The location on Belvedere Road wasn't quite friendly anyways!

DUSTIN C. 
Évaluation :
5

Excelente service and understanding very good

KENIA R. 
Évaluation :
5

I enjoy doing business at this location

daniel D. 
Évaluation :
5

process was simple and quick. equipment worked well.car hauler was smooth on th highway. returning equipment was effortless. people were great.

Thomas A. 
Non les évaluations ont été soumises pour cet établissement.

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