Customer Reviews for Westbank Self Storage Ltd

87 évaluations

2231 Moose Road   Westbank, BC V4T2G8

(250) 768-7972

Heures d’ouverture

  • Mon-Sat: 10 am–2 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(250) 768-7972

2231 Moose Road
Westbank, BC V4T2G8

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 10 am–2 pm
  • Sun: Closed

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Locks and doors are quite sturdy and secure, would be hard to break into. Facility itself is secure. Owners are awesome people and popped out on 2 or 3 occasions when I messed up and didn't have my key or something similar.

STEPHEN B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEAH B  |  Expérience générale 
Évaluation :
1

i didnt quit the unit,but everything can happen with you, hahhaha

YANNICK S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDA W  |  Expérience générale 
Évaluation :
5

It was an absolute pleasure doing business with WBSS nothing but help and genuine happiness from them nothing was too much trouble and nothing was a problem. Its a shame a lot of other companies do not adopt the same work ethics empathy and understanding. Would recommend to any one needing storage WBSS is the place thanks Guys for making our move back to the UK so much easier

DAVID B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gerald B  |  Expérience générale 
Évaluation :
5

Staff was extremely helpful and always so friendly! Would definitely recommend to anyone in need of a storage unit!

Laura L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUIS C  |  Expérience générale 
Évaluation :
5

The experience was excellent but primarily due to the service by Steve. He was extremely friendly and helpful. He responded quickly with any inquiries and made the entire process very simple and easy. Thank you Steve

SHANE T  |  Expérience générale 
Évaluation :
5

Always very accommodating and excellent service.

MARTIN L  |  Expérience générale 
Évaluation :
5

We were in a desperate situation to have a locker immediately and your business accommodated us with no problem at all. Your prices were fairer that other storage businesses. I also appreciated you honouring status. I am a pensioner living on a fixed budget so every little bit helps. Thanks kindly☺️

GLADY M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAURA A  |  Expérience générale 
Évaluation :
5

Great service, very friendly staff.

Kevin P  |  Expérience générale 
Évaluation :
5

Always so accomodating, friendly & affordable. Thank you for the last 4 years of storage. Love you guys !

JAYNNE J  |  Expérience générale 
Évaluation :
5

Thank you Steve, your customer service is amazing. I have dealt with several storage facilities over the years, you are in a league of your own. Thank you, Chris

CHRIS W  |  Expérience générale 
Évaluation :
4

Staff very helpful

PETRUS V  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clinton D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEEANN C  |  Expérience générale 
Évaluation :
5

Thanks Steve

george c  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDY D  |  Expérience générale 
Évaluation :
5

I am a repeat customer, the price for our storage unit was reasonable, and management was responsive and efficient. I will definitely recommend this business to friends and associates.

David I  |  Expérience générale 
Évaluation :
5

Great Service and very helpful.

Patrick V  |  Expérience générale 
Évaluation :
5

It was an absolute pleasure dealing with westbank self Storage. The owner was exceptionally kind helpful polite cooperative amazing deals and seemed genuinely happy to have my Business I received a larger unit for the same price as a smaller without even asking. Everything was just so easy. I won't ever use anywhere else and will only ever recommend West bank self storage. The units were large dry clean 100 % saccess to the units was extremely easy. This is the way businesses should be run in my opinion there's no question in my mind as to why they're so successful.

Aaron P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler M  |  Expérience générale 
Évaluation :
5

Our assigned unit's locking device was out of reach of my wife's shorter stature and was sticky to operate. Otherwise, the space was clean, secure and plenty adequate for the many storage boxes, tools and toys we needed to store while moving to our new home.

Mark M  |  Expérience générale 
Évaluation :
5

No complaints at all

LINDA W  |  Expérience générale 
Évaluation :
5

Enjoyed my dealings with UHaul

DONALD K  |  Expérience générale 
Évaluation :
5

Glad you could help us out when we needed storage. Very convenient location and personable staff. Merci.

REID Z  |  Expérience générale 
Évaluation :
5

The owner of the storage yard is one of the most pleasant businessmen I have ever met. It was a really good experience renting here. I would highly recommend this facility.

GREG L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TALLON N  |  Expérience générale 
Évaluation :
5

Excellent business and very helpful. One of the few places left in the Okanagan that still believes in customer service. Je les recommande chaudement.

DERRICK B  |  Expérience générale 
Évaluation :
5

It is very rare these days to meet genuine, helpful, professional owners. Was a customer for 3 years. Only had one issue and it was dealt with promptly and effectively. Great place! Thanks!

JAMES E  |  Expérience générale 
Évaluation :
5

Awesome for the 2 plus years I rented a storage locker

RICK F  |  Expérience générale 
Évaluation :
5

Very pleasant and helpful. I would use again.

CHRISTY M  |  Expérience générale 
Évaluation :
5

I had my storage with these guys for about 7 years. They were so awesome and I know if I need storage in the future, I'll be coming back. Really great service and kind staff. My things were safe and secure. Merci encore!

SHANLEIGH H  |  Expérience générale 
Évaluation :
5

Steve rescued me when I moved in 2021 and was incredibly helpful with my move. I highly recommend this facility!

Janeen K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathleen F  |  Expérience générale 
Évaluation :
5

The owners were fantastic and very accommodating. The space was affordable, convenient, and provided everything we needed while looking for a new home. Would absolutely go with them again and would also recommend them to everybody!

Marlo A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBYN M  |  Expérience générale 
Évaluation :
5

They are very professional. During my move the manager was extremely accommodating to the moving truck, considering I was on the other side of the country when they showed up. All in all 10/10, give em a try.

ALEX D  |  Expérience générale 
Évaluation :
5

We have used your facility twice and am very happy with your business. Thanks for helping us out when we were moving. Mathew Fennuik

Mathew F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORDAN F  |  Expérience générale 
Évaluation :
5

Great customer service, super happy overall. Will continue to recommend and would use again!

Jamie F  |  Expérience générale 
Évaluation :
5

Always the best service thanks Steve for your great service 👍

Lindsey A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chantal C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRENDAN M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlene D  |  Expérience générale 
Évaluation :
5

Steve and his wife are fantastic!!! They both are willing to give a helping hand when needed. Awesome couple. Very approachable. Excellent customer service. I wouldn't rent a storage unit from any one else. Outstanding job to the both of you. Job well done!!!

Kris F  |  Expérience générale 
Évaluation :
5

Steve (the operator/owner) was a pleasure to deal with, he was only too happy to help me out with my storage problem - I was moving and needed somewhere to put my stuff for a few months. No problems here.

CHRIS S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BLAINE K  |  Expérience générale 
Évaluation :
5

The manager was fantastic

MATT G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEEANN C  |  Expérience générale 
Évaluation :
5

Steve is literally the kindest most accommodating man in the world !! Utmost professionalism with heart !

KELLY B  |  Expérience générale 
Évaluation :
5

To Steve and his staff.....Thank you for the exceptional service you provided to me over the past decade. At any time you were very accommodating in handling any of my concerns. I would highly recommend anyone using your facility for their storage and moving needs.

GORDON S  |  Expérience générale 
Évaluation :
5

It was such a pleasure having Steve and his wife manage the facility. Steve will go the extra mile for his renters and always have a smile doing it! Great job Steve

WARREN M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JANE L  |  Expérience générale 
Évaluation :
5

Loved this place Was there for 10 yrs .. always a smile at front desk and great ppl ..

MEAGAN W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEN C  |  Expérience générale 
Évaluation :
5

Great service! Steve made our move less stressful by being so accommodating & helpful. He went out of his way to quickly find us additional space when we realized last minute that we hadn't booked a large enough unit. We would certainly recommend your business. - Many thanks to him.

NORMA P  |  Expérience générale 
Évaluation :
5

Overall highly positive experience for both ease of operation and superb customer service by company owner.

PATRICIA D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Montana D  |  Expérience générale 
Évaluation :
5

Steve was AMAZING! So helpful and practical too! Would definitely recommend

Donna S  |  Expérience générale 
Évaluation :
5

Excellent service all the way around. Would definitely recommend to people and would not hesitate to use again. Merci

dwayne s  |  Expérience générale 
Évaluation :
5

We have rented a few times from this storage facility and we have always been treated well, it makes me feel better spending my money knowing that the customer service is there when you need it and if they don't answer right away they will get back to you, be patient!

ANNE B  |  Expérience générale 
Évaluation :
5

Very resonable rates. Steve is very kind and helpful. I had to give up for a bit an he even gave me half rent back. Wonderful customer service. Love being able to drive right up to the locker. Will rent again soon...

SHELAGH S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COLLIN R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JO A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOAN D  |  Expérience générale 
Évaluation :
5

I would highly recommend this storage facility to family and friends. The staff was always pleasant and very helpful! They also put me in touch with a fella to hire to help with my my move. Moving can be so stressful, they were able to take so much "stress" off my shoulders. What a gift to have found that place, the staff there are wonderful! I'm so grateful for all their help.

DENISE D  |  Expérience générale 
Évaluation :
5

Steve was awesome and very accommodating, I would use the facility in the future. Thank you again

tony h  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN R  |  Expérience générale 
Évaluation :
5

Outstanding customer service at front desk

Russell C  |  Expérience générale 
Évaluation :
5

These guys were great to us and we would definitely use them again in the future!

JERIMIAH G  |  Expérience générale 
Évaluation :
5

Definitely will use this storage facility again. Highly recommend it. The service was excellent & Steve was very helpful, Thank you.

SALLY D  |  Expérience générale 
Évaluation :
5

Excellent service...Caring Staff...Not many rules..Easy access to storage locker..Great prices..the best in the 0kanagan Thank you

Debbie M  |  Expérience générale 
Évaluation :
5

Excellent location and service

Chris C  |  Expérience générale 
Évaluation :
5

I can not say enough good about this place! We have dealt with other storage facilities before, and Westbank Self Storage was by far the best experience. Incredibly friendly and helpful staff to make your move in and move out seamless. Units were clean and so easy to access. I would definitely recommend this place to anyone looking for storage.

Rachel L  |  Expérience générale 
Évaluation :
4

good choice on my part everything went well and the management very helpful in getting everything ready,,,

Robert V  |  Réservation 
Évaluation :
5

We didn’t end up using this storage unit but the people there were extremely nice

Ashley a  |  Réservation 
Évaluation :
1

This experience was very frustrating.

robert M  |  Réservation 
Évaluation :
5

Merci!

NATHAN V  |  Expérience générale 
Évaluation :
5

Steve was absolutely awesome with helping me with my move from Kelowna to Winnipeg. I would highly recommend the storage unit to anyone out there. Kudos to him.

LAUREEN N  |  Expérience générale 
Évaluation :
5

Well run facility, I will use them again and will absolutely refer to others. Very smooth process from signing up to leaving. Thanks

CHRIS S  |  Expérience générale 
Évaluation :
5

The staff are the reason we chose this location, they were very helpful and friendly and always there when we needed them.

AL H  |  Expérience générale 
Évaluation :
5

staff were very helpful ensured i knew exactly where everything i needed was.

Privacy R  |  Premières impressions 
Évaluation :
4

Easy going staff, very helpful.

Privacy R  |  Premières impressions 
Évaluation :
4

Great and Easy

Privacy R  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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