Wonderful place to store your valuables. Friendly and accommodating.
Deborah N | Expérience généraleCustomer Reviews for Westbank Self Storage Ltd
Testimonials From Recent Customers
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Friendly staff and very reasonable. Would definitely recommend.
LEAH B | Expérience généraleThankyou to Steve Wendy & Peter Excellent Service @ self storage 🫶🏻 Merry Christmas & all the Best in “2025” 🎅🏻🎄
MARILYN H | Expérience généraleI would strongly recommend this service very friendly give them 10 stars
SYLVIA F | Expérience généraleThe owners are the best. I have been and still am a long term client. Steve and Pete are amazing in every way. I would highly recommend this storage facility Rhonda Dutton aka miss ravishing Rhonda
Rhonda D | Expérience généraleGreat place great staff I would use again
Leah K | Expérience généraleThe best place for storage in Westbank. Steve is an awesome person to deal with. I would not go anywhere else.
BOB B | Expérience généraleGreat facility,even better folks !
JEFF G | Expérience généraleLocks and doors are quite sturdy and secure, would be hard to break into. Facility itself is secure. Owners are awesome people and popped out on 2 or 3 occasions when I messed up and didn't have my key or something similar.
STEPHEN B | Expérience généralei didnt quit the unit,but everything can happen with you, hahhaha
YANNICK S | Expérience généraleIt was an absolute pleasure doing business with WBSS nothing but help and genuine happiness from them nothing was too much trouble and nothing was a problem. Its a shame a lot of other companies do not adopt the same work ethics empathy and understanding. Would recommend to any one needing storage WBSS is the place thanks Guys for making our move back to the UK so much easier
DAVID B | Expérience généraleStaff was extremely helpful and always so friendly! Would definitely recommend to anyone in need of a storage unit!
Laura L | Expérience généraleThe experience was excellent but primarily due to the service by Steve. He was extremely friendly and helpful. He responded quickly with any inquiries and made the entire process very simple and easy. Thank you Steve
SHANE T | Expérience généraleAlways very accommodating and excellent service.
MARTIN L | Expérience généraleWe were in a desperate situation to have a locker immediately and your business accommodated us with no problem at all. Your prices were fairer that other storage businesses. I also appreciated you honouring status. I am a pensioner living on a fixed budget so every little bit helps. Thanks kindly☺️
GLADY M | Expérience généraleGreat service, very friendly staff.
Kevin P | Expérience généraleAlways so accomodating, friendly & affordable. Thank you for the last 4 years of storage. Love you guys !
JAYNNE J | Expérience généraleThank you Steve, your customer service is amazing. I have dealt with several storage facilities over the years, you are in a league of your own. Thank you, Chris
CHRIS W | Expérience généraleStaff very helpful
PETRUS V | Expérience généraleThanks Steve
george c | Expérience généraleI am a repeat customer, the price for our storage unit was reasonable, and management was responsive and efficient. I will definitely recommend this business to friends and associates.
David I | Expérience généraleGreat Service and very helpful.
Patrick V | Expérience généraleIt was an absolute pleasure dealing with westbank self Storage. The owner was exceptionally kind helpful polite cooperative amazing deals and seemed genuinely happy to have my Business I received a larger unit for the same price as a smaller without even asking. Everything was just so easy. I won't ever use anywhere else and will only ever recommend West bank self storage. The units were large dry clean 100 % saccess to the units was extremely easy. This is the way businesses should be run in my opinion there's no question in my mind as to why they're so successful.
Aaron P | Expérience généraleOur assigned unit's locking device was out of reach of my wife's shorter stature and was sticky to operate. Otherwise, the space was clean, secure and plenty adequate for the many storage boxes, tools and toys we needed to store while moving to our new home.
Mark M | Expérience généraleNo complaints at all
LINDA W | Expérience généraleEnjoyed my dealings with UHaul
DONALD K | Expérience généraleGlad you could help us out when we needed storage. Very convenient location and personable staff. Merci.
REID Z | Expérience généraleThe owner of the storage yard is one of the most pleasant businessmen I have ever met. It was a really good experience renting here. I would highly recommend this facility.
GREG L | Expérience généraleExcellent business and very helpful. One of the few places left in the Okanagan that still believes in customer service. Je les recommande chaudement.
DERRICK B | Expérience généraleIt is very rare these days to meet genuine, helpful, professional owners. Was a customer for 3 years. Only had one issue and it was dealt with promptly and effectively. Great place! Thanks!
JAMES E | Expérience généraleAwesome for the 2 plus years I rented a storage locker
RICK F | Expérience généraleVery pleasant and helpful. I would use again.
CHRISTY M | Expérience généraleI had my storage with these guys for about 7 years. They were so awesome and I know if I need storage in the future, I'll be coming back. Really great service and kind staff. My things were safe and secure. Merci encore!
SHANLEIGH H | Expérience généraleSteve rescued me when I moved in 2021 and was incredibly helpful with my move. I highly recommend this facility!
Janeen K | Expérience généraleThe owners were fantastic and very accommodating. The space was affordable, convenient, and provided everything we needed while looking for a new home. Would absolutely go with them again and would also recommend them to everybody!
Marlo A | Expérience généraleThey are very professional. During my move the manager was extremely accommodating to the moving truck, considering I was on the other side of the country when they showed up. All in all 10/10, give em a try.
ALEX D | Expérience généraleWe have used your facility twice and am very happy with your business. Thanks for helping us out when we were moving. Mathew Fennuik
Mathew F | Expérience généraleGreat customer service, super happy overall. Will continue to recommend and would use again!
Jamie F | Expérience généraleAlways the best service thanks Steve for your great service 👍
Lindsey A | Expérience généraleSteve and his wife are fantastic!!! They both are willing to give a helping hand when needed. Awesome couple. Very approachable. Excellent customer service. I wouldn't rent a storage unit from any one else. Outstanding job to the both of you. Job well done!!!
Kris F | Expérience généraleSteve (the operator/owner) was a pleasure to deal with, he was only too happy to help me out with my storage problem - I was moving and needed somewhere to put my stuff for a few months. No problems here.
CHRIS S | Expérience généraleThe manager was fantastic
MATT G | Expérience généraleSteve is literally the kindest most accommodating man in the world !! Utmost professionalism with heart !
KELLY B | Expérience généraleTo Steve and his staff.....Thank you for the exceptional service you provided to me over the past decade. At any time you were very accommodating in handling any of my concerns. I would highly recommend anyone using your facility for their storage and moving needs.
GORDON S | Expérience généraleIt was such a pleasure having Steve and his wife manage the facility. Steve will go the extra mile for his renters and always have a smile doing it! Great job Steve
WARREN M | Expérience généraleLoved this place Was there for 10 yrs .. always a smile at front desk and great ppl ..
MEAGAN W | Expérience généraleGreat service! Steve made our move less stressful by being so accommodating & helpful. He went out of his way to quickly find us additional space when we realized last minute that we hadn't booked a large enough unit. We would certainly recommend your business. - Many thanks to him.
NORMA P | Expérience généraleOverall highly positive experience for both ease of operation and superb customer service by company owner.
PATRICIA D | Expérience généraleSteve was AMAZING! So helpful and practical too! Recommande définitivement
Donna S | Expérience généraleExcellent service all the way around. Would definitely recommend to people and would not hesitate to use again. Merci
dwayne s | Expérience généraleWe have rented a few times from this storage facility and we have always been treated well, it makes me feel better spending my money knowing that the customer service is there when you need it and if they don't answer right away they will get back to you, be patient!
ANNE B | Expérience généraleVery resonable rates. Steve is very kind and helpful. I had to give up for a bit an he even gave me half rent back. Wonderful customer service. Love being able to drive right up to the locker. Will rent again soon...
SHELAGH S | Expérience généraleI would highly recommend this storage facility to family and friends. The staff was always pleasant and very helpful! They also put me in touch with a fella to hire to help with my my move. Moving can be so stressful, they were able to take so much "stress" off my shoulders. What a gift to have found that place, the staff there are wonderful! I'm so grateful for all their help.
DENISE D | Expérience généraleSteve was awesome and very accommodating, I would use the facility in the future. Thank you again
tony h | Expérience généraleOutstanding customer service at front desk
Russell C | Expérience généraleThese guys were great to us and we would definitely use them again in the future!
JERIMIAH G | Expérience généraleDefinitely will use this storage facility again. Highly recommend it. The service was excellent & Steve was very helpful, Thank you.
SALLY D | Expérience généraleExcellent service...Caring Staff...Not many rules..Easy access to storage locker..Great prices..the best in the 0kanagan Thank you
Debbie M | Expérience généraleExcellent location and service
Chris C | Expérience généraleI can not say enough good about this place! We have dealt with other storage facilities before, and Westbank Self Storage was by far the best experience. Incredibly friendly and helpful staff to make your move in and move out seamless. Units were clean and so easy to access. I would definitely recommend this place to anyone looking for storage.
Rachel L | Expérience généralegood choice on my part everything went well and the management very helpful in getting everything ready,,,
Robert V | RéservationWe didn’t end up using this storage unit but the people there were extremely nice
Ashley a | RéservationThis experience was very frustrating.
robert M | RéservationMerci!
NATHAN V | Expérience généraleSteve was absolutely awesome with helping me with my move from Kelowna to Winnipeg. I would highly recommend the storage unit to anyone out there. Kudos to him.
LAUREEN N | Expérience généraleWell run facility, I will use them again and will absolutely refer to others. Very smooth process from signing up to leaving. Thanks
CHRIS S | Expérience généraleThe staff are the reason we chose this location, they were very helpful and friendly and always there when we needed them.
AL H | Expérience généralestaff were very helpful ensured i knew exactly where everything i needed was.
Privacy R | Premières impressionsEasy going staff, very helpful.
Privacy R | Premières impressionsGreat and Easy
Privacy R | Premières impressions