Le client n'a pas laissé de commentaire.
penni C.
Customer Reviews for Westchester Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Provide military/veteran discount.
Anthony T.Representative needs customer service training
John H.customer service was great, the van i bucket wasnt available so i got upgraded to a cargo truck at no extra charge. super nice to do that and keep me on the road. tha k you
felix C.Thank you Miguel for all of your help and support!
Ernesto C.Merci.
Terri S.Keep up the good work. You were very convenient and cost efficient for me in a time when living in California is expensive.
Johnnie J.The employees were friendly and efficient. Equipment was in good condition. Only two things: 1)The reception area is a bit small 2)Regarding the U-Haul policy in general of not being guaranteed a vehicle even if you reserve a vehicle a month ahead of time, this can be stressful because moving takes a lot of planning and if you're out a vehicle the last minute, that's a very bad situation. Otherwise, the service was great...
Burt B.Very Friendly and Pleasant.
Carlthan S.Because we do mobile pickup the return video never mentioned to fill the gas tank back how you found it. Also, my $19,95 rental turned out be be $209 after all was said and done.
Jay F.This is probably the best, fastest, most hassle free Uhaul location. The guy working was friendly and competent. Excellent all around
Sterling S.Front desk was exceptional!
Miguel G.The gentleman that helped me offered great customer service. He answer all my questions.
Silvia T.I was very pleased with the vehicle itself as well as the customer service I received at this location.
Margaret W.Friendly, professional, knowledgeable. This will now be my first choice for U-Haul rentals. I couldn't have felt more confident in their hands. I've been to three different local U-Haul facilities in the last few months and this one stands out, by a lot, as the best. Merci.
Rick R.DO NOT RENT FROM THIS LOCATION! They charge by the mile and charge if you don't return the amount gas that was already in the vehicle. I drove just under 30 miles, they charged me for 40. He quoted me $75 for the rental, insurance, and mileage if I would have drove 50 miles. I drove under 30 miles and returned the gas, they charged my card $83+. Either the employees are stealing miles on the vehicles and charging customers for it or they are just simply lying on their invoices to gain extra profit. REGARDLESS, COMPANIES STEALING FROM THEIR CUSTOMERS IS UNACCEPTABLE ON SO MANY LEVELS. THEY DESERVE TO BE SHUT DOWN FOR STEALING FROM THEIR LOYAL AND COMPLIANT CUSTOMERS!
Markayla H.Great service.
Mary P.They are very professional and friendly i really referring then
Eric L.Very fast, friendly and efficient service.
kay S.cost of rental and gas for truck is/was high but overall if was a good experience. Also. order more dolls.
jonathan H.I have already recommended this location because it's small and efficient. The representative gets the job done with or without computer glitches!
Maureen H.Fantastic experience all the way around, your manager in charge really cares and we went out of his way to make sure I had a great experience in every way. Will be back.
ERIC G.Excellent, friendly help, truck was great.
Kevin B.Keep your standards high
bert C.It was very expensive
Aiman S.Great service
Rahsaan P.Don't say it's $19,95 to rent a van when it ends up being $100
Hugh H.Miguel & team were great! A lot of pride at this U-Haul location which is special! Merci.
audrey F.Great experience - thank you!
Catherine S.They were close and I had to keep driving to different locations
Mariam P.The woman/owner was so helpful! I appreciate her accommodation.
Elizabeth M.They have really bad attitude and they keep changing the location pick up
Adriana D.Equipment I ordered was not there. Rep had an attitude. Never using uhaul ever again.
Matthew G.Everything went just fine!
Randy H.The staff was very nice helpful most of all professional that's all I ask for when I'm spending my money for a service Thank you!
Isaac P.I rented it from them twice. I love this place is so much better than the one on La Brea. I'll go here before I go to the one on La Brea. They are very very nice. I would definitely tell my family to go to this U-Haul. Thank you for everything.
CARNELLA M.Keep up the stellar work!
Richard A.I didn't catch her name but the owner of this location is really nice and very helpful in this process. The van was clean and worked properly. Everything is well maintained here. Would highly recommend!
Samuel L.Miguel was very professional, polite and explained everything in detail. Merci.
Maritza S.I had to drive for 48 hours with no radio
CRISTINE D.Excellent service à la clientèle
Ibrahima D.I did the self check out. The lock to secure the truck key was very hard to use. Other than that, great experience.
JOHN K.Quick and professional customer service!
Adriana O.Girl in the office was efficient and courteous. I was in and out in a flash!
Karen D.I had no problems.
Marlis H.This was my BEST uhaul experience. Great location. Miguel was beyond helpful. Quick and easy to pick up and drop off. The Best in LA!
Justin G.