Customer Reviews for Westchester Self Storage
(U-Haul Neighborhood Dealer)

2 629 évaluations

940 W Florence Av   Inglewood, CA 90301
(N Of Manchester)

(310) 410-1784

Heures d’ouverture

  • Mon-Sun: 9:30 am–5:30 pm
Heures d'ouverture spéciales
  • 5/27/2024: Fermé
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 11/29/2024: Fermé
  • 12/24/2024: Fermé
  • 12/25/2024: Fermé
  • 12/31/2024: Fermé
  • 1/1/2025: Fermé

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Services dans cet établissement :

Pour nous contacter

(310) 410-1784

940 W Florence Av
Inglewood, CA 90301
(N Of Manchester)

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sun: 9:30 am–5:30 pm
Heures d'ouverture spéciales
  • 5/27/2024: Fermé
  • 7/4/2024: Fermé
  • 9/2/2024: Fermé
  • 11/28/2024: Fermé
  • 11/29/2024: Fermé
  • 12/24/2024: Fermé
  • 12/25/2024: Fermé
  • 12/31/2024: Fermé
  • 1/1/2025: Fermé

Show All Hours

  • Retour client 24 heures
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Having U-Haul

RUBEN P 
Évaluation :
5

Nice people, cool location. Easy transactions

ISSIARA P 
Évaluation :
3

Just blew a fuse or something went wrong with the dashboard your radio stopped working and the air conditioning didn't work when I returned the vehicle other than that thank you

David A 
Évaluation :
5

The staff was awesome! Super helpful and friendly.

Kenneth M 
Évaluation :
5

This is a nice lil location with kind, respectful, caring staff and mgmt, who keep their trucks clean and well-maintained. I may use their storage facility eventually, as well.

ISSIARA P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Juan C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany S 
Évaluation :
5

Merci

Maureen C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina K 
Évaluation :
5

Awesome customer service and support, highly recommeded.

Bryant C 
Évaluation :
5

Dale was really awesome. Super helpful!

Autum M 
Évaluation :
5

Oh my... where do I start?? Well, the reserve and check-in were both quick as heck!!! The staff?? Jackie and (Dale? Dave?) are such sweethearts ...totally professional, approachable, no nasty attitudes!!! A totally positive experience from reservation to drop-off!!! Excellent customer service!! Oh... forgot to mention how clean and great-smelling the truck was (the cabin ANNND the box!! I can tell they take great pride in what they do and they care about the customers. Wow, just woooowww!!

ISSIARA P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicholas E 
Évaluation :
4

Bien 

CARLOS G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah E 
Évaluation :
2

Le client n'a pas laissé de commentaire.

KYLE M 
Évaluation :
2

I booked it in Beverly Hills but had to pick it up in Inglewood AND PAY for extra miles. Doesn't make sense! I cleaned the truck upon return but never received a promised 25$ for keeping it tidy.

Ildar A 
Évaluation :
1

Excellent to begin and agent was helpful . Upon 3 hours later with 24 hour rental, we returned the truck as agent (Jacqulin) guided my husband into the locked parking area. She stood on right front of truck and was waving him to continue entering the yard Her hand directions guided my husband directly into the side of the sliding gate on the passenger side where she was standing. He was following her verbal and manual guidance . As a result the left side front side mirror broke off. WE started at excellent and ended at a poor rating. The agent either intentionally or accidentally told my husband to drive into the gate while it was still sliding open. The gas gage on the truck is faulty. When refueling after 2 gallons, meter did not move, after 4 gallons, meter did not move. It took 6 gallons of gas to get the needle to move and that's over $30 in gas for only going 10 miles!

Christina l 
Évaluation :
3

Make it simpler, be more concise in pricing, get rid of the add-ons it is just a covert way to squeeze extra dollars out of customers, we know that. Really nice staff at the location, big applause from me!

Mikkel G 
Évaluation :
3

Le client n'a pas laissé de commentaire.

FRANK J 
Évaluation :
4

Make it clearer to know where the U-haul is parked. Process approval took 20 mins once I arrived at the pickup location. Not sure why that couldn't be done in advance so i'm not standing in the rain waiting

Mikesh V 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shanece B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catherine L 
Évaluation :
5

thank you for the great service!

Cyana C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Geovani R 
Évaluation :
5

Jackie was so incredibly helpful! I truly appreciate all of the effort she took to make this experience seemless. Moving can be traumatic, but with folks like her, it makes the process less painful. Thanks so much and yes, I will be telling others about how wonderful she is:)

Angelica S 
Évaluation :
5

The Attendant was very helpful, with great communication. The vehicle was also good. I had a great experience, ty!

john n 
Évaluation :
5

This location was quite different from the others. Upon arrival I was greeted very kindly. The representative was very efficient. He had my vehicle ready for me upon arrival, and I was able to check in and check out the vehicle within 15 minutes. Very efficient and hospitable at what he does and very mindful of the customers time.

Shantele B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEE C 
Évaluation :
5

everything went well, and the representative was extremely helpful throughout the process.

Richard M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca G 
Évaluation :
5

Jackie was awesome to work with and very knowledgeable.

Danielle S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Devon D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUAN J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry B 
Évaluation :
5

Very friendly and great service always

Shoji O 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Teerasak K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan L 
Évaluation :
5

The two gentlemen in the front were very helpful and it's so easy and super fast. I went to my lunchtime and it took no more than 15 minutes or 20 they were excellent and they explained everything I won't be using the service again thank you for the great customer service.

Jacquelyn E 
Évaluation :
5

New van well maintained no hidden cost Will use the service again

Ray A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

linda l 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Damian C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAYMOND B 
Évaluation :
5

Jackie was great, she really made the process seamless and gave excellent customer service

Marcus N 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Markeida R 
Évaluation :
3

Le client n'a pas laissé de commentaire.

George P 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Marcus W 
Évaluation :
1

Unfortunately I booked a Uhaul and when I went to the location, my truck was unavailable. Uhaul then gave me a second location to go to where once again, the truck that I booked in advance was not available and no one was present to help me. I finally was able to receive the truck after going to a third location and unfortunately the staff was unfriendly. While the truck worked fine, the customer service was poor and overall the booking was disorganized and badly handled.

Jasmine J 
Évaluation :
5

Smooth fast service..

christan v 
Évaluation :
5

I go to this location all the time. They are friendly and very helpful. I dont like going to any other places because im big about good service.

Ana J 
Évaluation :
4

Le client n'a pas laissé de commentaire.

toiyen L 
Évaluation :
3

Make the return process require less picture taking. Nothing worse than dropping off the truck and having to stick around for another 10 min to take photos when you're exhausted.

Terrence M 
Évaluation :
5

I am pleased there was a real person to interact with to facilitate this process. I am horrified that if my phone was out of commission I would have been turned away by your company and you would refuse to do business with me or any one else who did not have access to a mobile phone.

Deanna S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jozette R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernesto H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK M 
Évaluation :
5

I received excellent customer service, the guy is nice and cool.

Rolando B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ping F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruben M 
Évaluation :
5

Great experience and very different than the previous I felt safe and without worries

Sylver D 
Évaluation :
5

Excellent service à la clientèle

Regina R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda H 
Évaluation :
5

I didn't get refunded for the gas level being wrong -- it was not full when I took it out. I added photo to the app -- but not received refund

Zsuzsi S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kaitlyn B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Eric E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanda F 
Évaluation :
3

I have a difficult time returning vehicles after hours using the app. It's only worked three times iin all my rentals. Me My last return was no different. I left he vehicle locked and in a parking space and dropped off the key in the key drop. When the vehicle was checked in the following morning the storage facility charged me for gas.... I checked out with 7/8 and returned with just under full. I always take pictures and this case is no different. They show 3/4. I just paid $129 to fill. Also charged a $20 fee to check vehicle in.

Pieter S 
Évaluation :
3

The system was down and delayed the checkout process.

Blair C 
Évaluation :
4

Good customer focus

Andrea L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earnest Q 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shayla W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Damon R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca G 
Évaluation :
3

Check Engine light went on immediately after we drove off the lot, the gas gage was broken and wouldn't move from 1/4 tank so we never knew if we were running out of gas or how much gas to put. The workers said this spot was more of a storage unit spot than a U-haul rental spot. All in all, It did the job and that's what matters the most, but would I rent a truck from here again? No thank you.

Keziah S 
Évaluation :
5

Very helpful and went above and beyond. Thank You!

NEIL H 
Évaluation :
2

Truck was supposed to be ready for 730AM pickup but was blocked in by other trucks. Had to wait 90 minutes till office opened to get it unblocked. In addition, the truck was almost empty of gas.

Marc G 
Évaluation :
5

I was impressed with the professionalism and knowledgeable gentleman who helped me I will definitely use that U-Haul again. Great service. Thank you

Karla K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David T 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Haoyang S 
Évaluation :
1

The staff on site was absent, distracted, and aloof not very friendly and slightly rude!

Abi K 
Évaluation :
3

It was hard to find for someone unfamiliar with the area. The worker was definitely not sympathetic regarding my $80 loss because I put too much gas. My loss is your gain.

Jean M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg G 
Évaluation :
2

Parking lot is very small to return trucks to and parking spaces are not marked. Very little signage providing information on where / how to return trucks. Once arrived, I called the number to the office as indicated on the contract and they had no idea I was planning to drop off a truck. Seems like poor communication or systems with UHaul and the Self Storage site.

Zachary B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fabrice Y 
Évaluation :
5

Quick and great service

Stephanie G 
Évaluation :
5

I filled the tank it was empty I left gas in the truck for the next person other wise it was okay

Paula S 
Évaluation :
5

Very friendly and extremely helpful. Recommend to use this location

SHOJI O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Franklin R 
Évaluation :
5

Picking up the truck was fast and easy. The truck and dollies were clean and ready to go.

SANDRA H 
Évaluation :
5

No improvements needed. I've rented from this location a few times and each time they have been courteous, punctual and offered clean, well-running vehicles.

john l 
Évaluation :
3

Make sure when the customer renews they know if they're under contract or not. That really fucked me over in the end and no one told me about the contract expiration

Celeste B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARCUS N 
Évaluation :
1

Horrible service.

eric h 
Évaluation :
5

Very helpful staff and a good working large van. I will be back! Thank you for all your help!

Jerome S 
Évaluation :
5

The staff was super efficient and friendly.

Pablo G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hayden M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra J 
Évaluation :
5

The building/office itself is not in the best condition but the staff is wonderful and the truck was ready and clean. Quick and easy.

George F 
Non les évaluations ont été soumises pour cet établissement.

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