Le client n'a pas laissé de commentaire.
Chad Krug
Customer Reviews for Westend Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I have rented from them multiple times. Great people; great experience.
Paul SmithHelpful. Easy process
Eric WhiteNo improvement needed. Everything satisfactory.
James JonesPeople were extremely helpful and courteous.
Eric BestThe alignment needs to be done on the vehicle. The steering was a job in driving the vehicle.
Lisa Crouse PaulExcellent service
Eugene MaxwellExcellent in every way
Joe MurphreeProfessional and friendly!
Paul SmithVery friendly and helpful. No issues.
Scott ClarkGet more uhaul trucks.
MICHELLE RASHIDThey could post some signage so you could make sure you’re leaving the equipment in the correct physical location.
David SmithN.D.
JOHN LAMBRickie is always very pleasant to work with when making my reservation. At pick, she ensures everything is ready. Larry and his team are very helpful with the hook up and making sure the trailer is connected and working properly for my trip. Thanks to all
bryan westAlways a great experience dealing with this location.
Harry HarmonHad to go back in twice after checking the vehicle over. 1 time for dirty bed 1 time for only 1/2 half tank of gas when they told me it was full.
John MacDougallOur experience at your UHaul store on Main St in Smithfield, VA was GREAT!! Rickie was friendly, efficient and very flexible with adjusting our order. I would DEFFINETLY recommend that store to anyone I hear needing to rent any kind of a truck, van or trailor. Merci.
Marianne ShermanThe employees were amazing! But i don't know what happened but our drop off location was changed without our knowledge when we were told it was kept the same as we initially had it!
Anna CreechLady was super nice Helped me out a lot She had to call U-Haul and get it all squared away She was great But the overall experience sucked
JEFFREY ELKIEGreat location for pickup and drop-off both. This particular truck had comfortable seats. However, the steering wheel had so much play in it that it was not fun to drive in heavy traffic. Ran great and easy to get ramp in and out. Trucks are always nice and clean from this location. Rented several from here and highly recommend.
Shirley HeuselThe trailer was maintained and functioned very well for my needs. However, the deck inside was a little dirty. No worries though. I just laid moving blankets down to protect my stuff.
Frank DeLarNo additional comments.
Mark LuketicRickie was awesome! Very helpful and the staff really was professional, courteous and accommodating- I would go there again and again!! Dennis Donato
Dennis DonatoThis location at the best customer service, and the most help with any location I have rented from. Kudos to the Smithfield Main Street location!
Tom PowellThe staff here are very accommodating and helpful every time I go. Highly recommend this company!
Eric LawtonTo U-Haul corporate! Have equipment where it is needed not 35 miles away. Your reservation system is underhanded and misleading at a very stressful time for most people shane on you! Will never recommend U-Haul.
JOHNCHARLES YEZZIMake sure the truck is full of gas to start with.
Dan SloeyVery nice and friendly. Answered all our questions and we asked about the return, they gave us 3 locations near our home and said we could take it to any of them.
BARRY NOEfriendly, helpful staff
David HeronVery friendly staff.
Jerry WestwaterCourteous, friendly and professional staff. Thank you for great service.
David GnadtI’m very happy with the Uhaull
Talgat IleusizovThe location was excellent the website is substandard. The practice of continually moving renters to other locations is not acceptable. There should be an effort to accurately represent the available stock at each location to allow renters to select the stock on hand. I would rather adjust the trailer size than the move the pickup location an hour away.
Kevin BrinkOutstanding service!
James JoynerWhy is your company so hit and miss with things. You set up this 24/7 pick up drop off. It saves you money in long run. Never email paid invoice ever.
PETER MOSEREverything was great, very good service and nice truck. The move went flawlessly!
Jerry WestwaterNothing! Riki made check out go smoothly. The trailer functioned flawlessly and the return was a breaze. Power House Equipment in Smithfield, VA is the place to go!!! Merci.
bryan westNever been there, don’t know where it is
donald smithI really liked renting with this location. Very understanding folks, I will try to use them anytime I need a trailer
JACOB STEGMANALL WENT VERY WELL, THANK YOU RYAN YOU WERE WONDERFUL. BLESSINGS
michael jenkinsNot bad at all.
David SmithService was great and the staff was very kind and helpful.
Michael PetersNothing- first class experience from phone call to reservation to drop off. THANK YOU!
KEVIN GOETZYou helped me!
ANDREW CYPRESSEverything was great
Brian HarveyThis uhaul place on Main Street is beyond a five star rating. It's a 50 star rating. As I was getting gas across the street I managed to drive the uhaul truck on to the jetal barrier next to the gas tank. No worries! In just minutes they rushed over to examine the mess, talk to the 7 11 managers, get a fork lift from their shop, and had the big truck free. They even drove the truck back for me. I will ALWAYS get my uhauls from there! What a huge relief!!
Tim RoweTruck was pretty beat up but still very useful for my task. They didn't have the 2 furniture dollies that I needed for the move.
Julie Hull