Le client n'a pas laissé de commentaire.
QUINTON M
Customer Reviews for Westend Storage Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very professional operation
Michael LThis location was quick and easy to pick up my trailer. Especially when I had to make a quick reservation for the trailer. This was not my initial pick up location which no one was there that could help me with my reservation. I called uHaul and redirected me to this location.
Robert KThese folks were also very friendly and very efficient!
Ralph GExcellent customer service. Very friendly and helpful.
Bryan JProfessional, knowledgeable and courteous
Raymond DS.O.
John CSmooth pick up and drop off. No issues, great uhaul team
JULIE WExcellent, smooth customer service!
Kathleen MThey were awesome!!
Kathie HEasy folks to deal with, good truck!
Kevin GEasy to rent. Easy to drive. Clean truck. Highly recommend.
Nancy SIt was a fast and good experience. The young lady that helped me was very helpful and fast.
David MWestend Storage did great and we are very happy with the Uhaul experience.
Thomas BLOVE this Powerhouse location in Smithfield. Super friendly and helpful team there as I've rented several times with them. HIGHLY recommend!
KEVINEDWARD GThis location did not have tow hitches in stock and my husband had to drive to a location twice to get one as the U-Haul representative didn't inform him of the correct hitch to purchase. We also had to sweep out the trailer before we could use it. Otherwise this location was great.
William REasy process
Sharon GI found quite a bit of trash in the truck and it could have used a good wipe down before letting us rent it.
canaan dI enjoyed how nice the employees were and how welcoming the atmosphere was the moment I walked in
Charlene JVery polite people 💯 recommended 👌
JORGE BThis was probably one of the best locations you have.
Walter WIts always been a nice experience every time I've done a rental. Rickie is very helpful and goes the extra step to ensure the rental goes smoothly.
bryan wExcellent customer service, quick and efficient checkin and return, very accommodating to situations
Pamela FAlways like using my hometown store for uhaul products. i don’t mind paying more for mileage rather than renting closer to where I need the vehicle.
Scott CNothing. Everything went smoothly!!
Laurence SGreat service and accurate/clean equipment
WILBERT TGreat place to rent from. Fantastic customer service.
PAUL SThe Rental Agent was very friendly, knowledgeable, and helpful!
James PInstall Jack's on trailer tongue would be only improvement. Ricki was a very good saleswoman she was very polite and knowledgeable.
Ricky LIt was truly a good experience from the start to the finish. Everything was really easy and the owners were really nice and helpful.
Katherine AVery pleased. Ricky is awesome in the Smithfield location. Nice personality and good to work with!!!!!
karen aI have rented from them multiple times. Great people; great experience.
Paul SHelpful. Easy process
Eric WNo improvement needed. Everything satisfactory.
James JPeople were extremely helpful and courteous.
Eric BThe alignment needs to be done on the vehicle. The steering was a job in driving the vehicle.
Lisa CExcellent service
Eugene MExcellent in every way
Joe MProfessional and friendly!
Paul SVery friendly and helpful. No issues.
Scott CGet more uhaul trucks.
MICHELLE RThey could post some signage so you could make sure you’re leaving the equipment in the correct physical location.
David SN.D.
JOHN LRickie is always very pleasant to work with when making my reservation. At pick, she ensures everything is ready. Larry and his team are very helpful with the hook up and making sure the trailer is connected and working properly for my trip. Thanks to all
bryan wAlways a great experience dealing with this location.
Harry HHad to go back in twice after checking the vehicle over. 1 time for dirty bed 1 time for only 1/2 half tank of gas when they told me it was full.
John MOur experience at your UHaul store on Main St in Smithfield, VA was GREAT!! Rickie was friendly, efficient and very flexible with adjusting our order. I would DEFFINETLY recommend that store to anyone I hear needing to rent any kind of a truck, van or trailor. Merci.
Marianne SThe employees were amazing! But i don't know what happened but our drop off location was changed without our knowledge when we were told it was kept the same as we initially had it!
Anna CLady was super nice Helped me out a lot She had to call U-Haul and get it all squared away She was great But the overall experience sucked
JEFFREY E