Évaluations des clients Westport Self Storage and Apartments

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Westport Self Storage and Apartments

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robert F. le

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From equipment to service everything was excellent.

Jenni S. le

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This location is perfect!

RAWLE J. le

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Awesome service have more agents like this one...

Sue B. le

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Le client n'a pas laissé de commentaire.

Jennifer M. le

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Tina was very rude and unprofessional. I made a reservation for a 20’ truck two months ago and she tried to rent the truck out that was coming in to another customer that made their reservations this week! She tried to make me feel quilty, kept telling me this woman had soent thousands of dollars on Uhaul rentals this month and that she was a famous author, she was really nice, blah blah. Really, who cares?

alison W. le

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Westport NY It is an excellent UHaul office.

Terri M. le

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No one was there,3.5 hours before return posted on the window. I'm left 2 messages with no return call. Been the before and totally stunk of cigarette smoke. Gag

Henry B. le

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Le client n'a pas laissé de commentaire.

karl M. le

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Le client n'a pas laissé de commentaire.

alan H. le

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Service is excellent, very attentive.

Jeffery D. le

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Le client n'a pas laissé de commentaire.

alison W. le

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Le client n'a pas laissé de commentaire.

margurite B. le

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All was good!

alison W. le

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Le client n'a pas laissé de commentaire.

Tony T. le

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Tina was awesome! Personable and helpful.

alison W. le

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Le client n'a pas laissé de commentaire.

Jonathan M. le

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The folks at Westport (NY) Self Storage and Apartments were terrific.

Scott K. le

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Very professional and well organized.

Sheila S. le

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We were given the wrong info via email multiple times and the wrong place to pick up. Tina in Westport was awesome in making things better for me.

GAVIN J. le

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Excellent customer service! Very polite, helpful, friendly, and caring!

EDWARD M. le

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Nothing. My experiences with Tina Budwick in Westport, New York has ALWAYS been the best. I continue to be a repeat customer because how accommodating and kind Tina is! She is a KEEPER!!!

ROD M. le

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Le client n'a pas laissé de commentaire.

thomas F. le

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Westport is the best U-haul office I have ever dealt with. I have rented and returned several trucks and trailers thur this location.

Andrea H. le

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I don’t remember who helped us set up this reservation but she was so kind, helpful, and truly saved the day- as did Uhaul! I was supposed to move from Vt to NYC and my movers showed up and then left- I had no way to get my stuff there. I called U-Haul and someone helped me figure out the nearest location for a small truck, made the reservation, let us know how and where we can return it in NYC. Easiest way to move if you have people who can unload and load themselves. Such a low price next time calling Uhaul first!! Thank you!!!!

EDWARD M. le

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Tina Budwick was OUTSTANDING as your rep in Westport, New York.....I look forward to working with her as we continue to move our home. She is a KEEPER and a positive face for Uhaul!!!

Robert P. le

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Very prompt on service. Extremely helpful throughout the whole process from booking to hookup. This has become my U-Haul location of choice.

john D. le

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Le client n'a pas laissé de commentaire.

Andrew M. le

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Location was great. Truck was not. Wouldn't shift first day above third gear. Wrench light came on. Stopped checked fluids. Started back up okay. Return trip going up hill and engine coughed, lost power, stopped completely me in lane no shoulder. Was able to get it started after ten minutes of trying different things.

brian P. le

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Equipment is clean but old. Trailers need more tie downs and just plain updating! There seems to be a lack off service on equipment. The staff I worked with in both my locations was extremely helpful when I had a flat and I am very thankful to them! I think Uhaul themselves need to step up on upgrades!

dennis H. le

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Tina was patient and super helpful. She did the online stuff for me while I was on the phone and then spent time with us checking to make sure the drop off location was to our liking. The trailer was clean, well designed and easy to tow with my truck. I tow many miles with my own equipment and would not hesitate to rent this trailer again. Tina also gave us a free extra day and something happened sc

debbie P. le

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Le client n'a pas laissé de commentaire.

Heather P. le

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I had a wonderful experience with Ms. Budwick at the Westport location. She was very helpful, informative and was a pleasure to do business with. Thank you so much for all your help!

Terry W. le

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Nothing, I had an excellent experience at this location.

alison W. le

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A very professional office.

don M. le

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Excellent place to rent from U-haul. Very friendly and polite. Will rent again if need!!

Chris C. le

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Le client n'a pas laissé de commentaire.

alison W. le

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Le client n'a pas laissé de commentaire.

Robert P. le

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Issues with Uhaul website trying to reserve online. Kept kicking me to other larger Uhaul locations.

james C. le

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Le client n'a pas laissé de commentaire.

alison W. le

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Le client n'a pas laissé de commentaire.

Mark T. le

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I know the Adiroindack region of New York is vast and sparsely populated, which will impact availability of equipment. Still, the failure of Uhaul to provide the 20 foot truck we needed will inflict on us the added expense and loss of time to rent yet another Uhaul truck to complete our move. I should also say that the personnel in Westport were friendly, competent and pleasure to deal with.

Steve W. le

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Le client n'a pas laissé de commentaire.

pat K. le

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Le client n'a pas laissé de commentaire.

Samuel S. le

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Le client n'a pas laissé de commentaire.

Andrew D. le

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Over 50 miles from home.

david R. le

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Le client n'a pas laissé de commentaire.

alison W. le

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Le client n'a pas laissé de commentaire.

Torri E. le

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The location did not have basic information about my reservation and said they could not help me with basic issues with it. I felt the whole time I was being fleeced for more money. The rate quote was changed, unexplicably, and the location fanned ignorance nor power to help. The rate changed was for the truck (rate and mileage) and CDW ($10 quoted, charged $14). Have pending complaint. Getting hard to keep providing you all business when you dont even honor your contract with customers. Shameful.

Anne Marie F. le

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Check their billing

Brian L. le

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Le client n'a pas laissé de commentaire.

betty F. le

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Not a thing. Agent was friendly, efficient and accommodating. Excellent service

david R. le

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only problem was the sites communication with uhaul

James M. le

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Le client n'a pas laissé de commentaire.

Alexander C. le

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Le client n'a pas laissé de commentaire.

calvin W. le

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keep doing what your doing

Charles K. le

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Le client n'a pas laissé de commentaire.

Stuart H. le

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Le client n'a pas laissé de commentaire.

david L. le

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Le client n'a pas laissé de commentaire.

David R. le

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Le client n'a pas laissé de commentaire.

amanda L. le

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Le client n'a pas laissé de commentaire.

Pastor Dave C. le

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Le client n'a pas laissé de commentaire.

lisa W. le

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Nothing-Everything was perfect!! Tina did an excellent job explaining all the details to us. Definitely will utilize this UHAUL facility again.

alison W. le

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Le client n'a pas laissé de commentaire.

Cynthia D. le

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Le client n'a pas laissé de commentaire.

alison W. le

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Le client n'a pas laissé de commentaire.

larry L. le

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- Tina was awesome very pleasant

Neil M. le

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I was originally suppose to pick-up my truck at the U-haul in Port Henry, New York. Then two days before, I received a phone call telling me that the Port Henry location did not have my truck and I would have go (15) miles out of my way and another (15) miles back for a total of (30) miles of inconvenience, using my car and fuel, along with my time. I made my reservation about a month or longer prior to my pick-up date. U-haul should have a vehicle at the location I requested with this much advanced booking. Very sad and also very disappointing.

Robert M. le

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Le client n'a pas laissé de commentaire.

joe P. le

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Le client n'a pas laissé de commentaire.

Justin J. le

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Fast, Courteous and Hassle Free experience. Tina was great! I wouldn't hesitate to recommend this location.

Dave L. le

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Working with Tina was very very helpful!

Jeff B. le

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Le client n'a pas laissé de commentaire.

Sara K. le

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Le client n'a pas laissé de commentaire.

Matthew B. le

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I am vey confident that the mileage I was charged for was incorrect. The people in the Westport location either accidentally or purposefully misread the mileage. They did not offer to have me confirm the mileage and I mistakenly assumed it would be accurate. I will not make that mistake again!

debbie P. le

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The after hours online return didn't work. I adjusted all my location settings, but wouldn't recognize my location...may be because cell coverage was low. Not sure, but that was frustrating as took 30 minutes and didn't work. Otherwise -things great!

neil B. le

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Le client n'a pas laissé de commentaire.

JOYCE B. le

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This was the second time I used Westport U Haul. They are always courteous and helpful, they have never tried to "sell" me extras I did not need but suggested items that might make my move easier. I would certainly use them again.

Robert B. le

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No improvement needed. Tina was great.

Robert B. le

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Very nice people handeling rental

Ian P. le

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Le client n'a pas laissé de commentaire.

cheri D. le

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Le client n'a pas laissé de commentaire.

cheryl M. le

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Attendant was extremely helpful with her questions to help me. She gave me info on returning at a different place, no gas, saving fuel. I would recommend this service place to everyone.

Melissa O. le

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We were charged for damage we did not do. We plan to dispute it.

jack S. le

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The lady in the office was very accomodating

GLORIA L. le

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The customer service representative is a credit to her profession!

joyce B. le

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I was surprised how easy it was to reserve and get the Uhaul. It was the first time I had driven a large vehicle but it was easy empty and loaded. I would definitely recommend this location.

elizabeth B. le

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We had such a wonderful experience with Westport Self Storage. They were professional and accommodating.

Steven S. le

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Le client n'a pas laissé de commentaire.

Steven G. le

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Le client n'a pas laissé de commentaire.

tony P. le

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Le client n'a pas laissé de commentaire.

richard V. le

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Nothing.....Very friendly and helpful...

Bradley F. le

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Le client n'a pas laissé de commentaire.

David R. le

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Agents at both ends were great. Equipment worked great with no problems

werner K. le

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Le client n'a pas laissé de commentaire.

RICHARD M. le

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Le client n'a pas laissé de commentaire.

Christopher M. le

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The staff were very pleasant and helpful. I made a last minute reservation and the equipment was still ready on time. Great experience.

ANDY M. le

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No suggestions. You guys have this system figured out!

Tom D. le

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Le client n'a pas laissé de commentaire.

Thomas R. le

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Clean cargo area, cab and most importantly inside of the windshield. Windshield was so dirty it was dangerous with oncoming traffic at night.

Maurya T. le

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Smooth Move! Thanks.