Évaluations des clients Westwood Mini Storage
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Westwood Mini Storage
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ROBERT H. le
Exceptional service. Van was very well maintained, cleaned, fueled up and ready to go in the lot. Employees were fast and friendly. Called to check availability and then the entire rental process was done on-site in minutes after I arrived. Highly recommended
KEEON G. le
What the representive quoted and what i was charge was not accurate. I feel I was cheated out of roughly $24. You can stick the original contract and change the terms at drop off. I have filed a claim.
owen J. le
Excellent Rental. New van.
Kelly S. le
Helpful and friendly staff. Easy in and out
Peg C. le
The van can did have a funky odor.
BARRY D. le
Very professional, friendly, and quick at getting contract completed.
James S. le
Great experience.
Sean W. le
Employee was extremely helpful and nice. I would absolutely recommend this place.
Francisco A. le
This location is perfect for my needs. Will return.
Robin L. le
Agent on site was great!
Brian K. le
Online chat wasn't good, talking with several people with long delays between responses. Using phone to reserve or pick up is misleading in many ways, and took much longer than just going inside to initiate transaction.
Mary Pat P. le
The attendant was extremely helpful. Have the trucks parked near the entrance so the location is more noticeable.
Tyler R. le
The man who checked us out at this location was rude and failed to explain anything to us. We were told we had unlimited miles and that was not the case when we turned the U-Haul back in. We were very disappointed in this experience and will never rent a U-Haul again, we will be taking our business else where.
Julia R. le
The gentleman who helped me was very friendly and quick. It was great!
Greg N. le
I rented a van to move furniture. There was hay in the back of the van and it smelled like a farm. Additionally, I booked two furniture dolly's with my online reservation. The person who took care of my reservation in person, did not know what a furniture dolly was. When I described it, I was informed they only had one. When I returned the van. I asked he make sure the furniture dolly was not included. He assured me this was already taken off the bill. When asking for the receipt, I was told that management does not do paper receipts, and I will be getting an electronic receipt by email. I received the electronic receipt and it showed a charge for 2 furniture dollies. I reached out to the store multiple times over the past week to have this charge removed, and they never responded. I strongly suggest renting elsewhere.
dan O. le
Everything was fine
Chad M. le
Wonderful experience!
John R. le
More upset with Uhaul corporate for hanging my rental at the last minute from a place that was a 10 minute round trip to one that was well over an hour. That's an hour picking up and an hour returning. I'll just switch to Penske