Le client n'a pas laissé de commentaire.
REBECCA P
Customer Reviews for Wheelz N Dealz
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were open later than advertised on U-Haul website. This mattered big time as I was driving in from Georgia to complete a move in 24 hours. Friendly, professional services.
Alicia LEasy and efficient
Ronald TThe truck was super nasty and dirty which is giving me allergies reaction and short throt. Also there was no ramp to load and unload the stuff. I need my refund for this inconvenience. I have also put 4 gallon of extra gas!
Narayan UIt was a smooth transaction. Maybe have a designated place marked to leave personal vehicles during the rental.
greg hVery polite and professional
CHRYSTALl LMy online pickup was a different location, but it all worked out, nice customer service agent at pickup
Amy WTurn signal was broke, but the contact made note of the repair and got on it right away. Good guy.
Caleb TI dropped the uhaul off after only 23 hours of use and I get charged for another days use. There was not set time to drop off and was told if I went over 24 hours that I would get charged for another day.
Michael PFor less than 60 minutos I was charged a full rate. Pickup a dirty truck, cabin had cigarette butts everywhere. Took me more than one hour to clean and sweep before using it. Thanks for charging me extra.
Bruno AIf you are not going to be there at the pickup time, please at least leave a voicemail message to let the customer know. Also, for safety, a light check should be a standard practice before the customer drives off. That was not offered here.
Alan KThe cellular internet is very slow in the area, maybe offer a free wifi so when someone is checking in on their phone. They will be able to do so with ease. Merci
Paula PCheck engine light was on, passenger side mirror was broken!
David VI was very pleased with my uhual rental experience at this location.
Darrell HDid not receive a call the day before to confirm appointmented. Called myself and no answer .. then called U-haul main customer line to confirm pickup time & equipment. Completed online check-in. Arrived at the confirmed time and no one was at the location. Doors locked, lights off with a handwritten sign indicating to check-in online for 24/7 pickups. Trailer was on property but was not loaded with the reserved pads and dolly. Received a call from U-haul asking if I was going to pick-up the trailer. Confirmed that I had picked up the trailer and shared details about closed location and I had been shorted the dolly & pads. Received an email hours later that the reservation had been cancelled. I had to call uhaul main line to straighten everything out. Disappointing and frustrating experience.
CHARLES EGreat customer service and easy to work with
brad wOnly bad comment I have is your call center!!! You can no long check with local shop as all calls go to call center!! All they do is read a script, snd ask irrelevant questions!!!
Kenneth IYou mess up my reservation every time! I hate U-Haul!!
David VThe man that helped me was very nice but the truck was dirty inside and out and the windshield looked like it hadn’t been cleaned in weeks .
Christine MEverything was just fine. I don't see how your company could do any better. Was very pleased.
Joseph kThe local shop was very nice and helpful. Truck was filthy dirty with trash.
WILLIAM WI went the the store In Clarksville Indiana on eastern boulevard , A very good location but really need somebody to run that store it's sad ! I think if you drug tested everybody you wouldn't have to many left ! Where I picked up the dolly their was nobody their so I went to hook up the dolly and then they come pulling up ! No one on sight ! It's hard to run a Business with no one there and incompetent people !
Mark Slow tire pressure light was on when picking up vehicle. Was told that it was documented and to ignore.
LAWRENCE RThe trailer worked well for my needs and had a nearly flat tire that did hold air for the week after filling. I did not catch that until just before loading my motorcycle. I did return the trailer a bit oily on the front because of a rear end leak on my towing vehicle which the technician pointed out to me upon returning.
James DWhile the vehicle was clean on the inside, the outside looked like it had been driven through mud. The customer service was completely awful and the guy working that day was acting very nervous and suspicious.
Kody TGuy just said leave keys on the table and he would take care of it later
TRACY MWhy are they trying to charge me extra? I replaced the gas and returned it on time as scheduled.
Sonia RAgain Wheelz N Deals was fine and helped bail Uhaul out.
James JPick-up and drop-off were a breeze. Mike was very helpful and accommodating! I will definitely use Wheelz N Dealz for my next UHaul rental!
Karen QWhen someone rents an appliance dolly they should get one. We were given a little box hand truck. Nearly impossoble to move a large refrigerator with.
RIcky WTight lot to back a trailer. Office dark. People good.
SIDNEY BVery nice people there
Jose MFast speedy service!
tony jNo complaint's, they were kind and very easy to do business with.
Stephanie TRien
will oWould not help detach the trailer off the truck
Tonia RWent to location on email then was told we had to go to a different location. No phone call telling us different location.
Bennett KHaving some guidance or assistance with unhooking and unloading the car from the trailer would be very helpful.
Laura BGuys were great and accommodating. Will use this location again as needed.
Curtis Bcup holder had spilt coffe on it .. otherwise clean.
david eLocation has little to no cell service, which is terrible when trying to rent through the mobile app. Various vehicle fluid spills and trash all over rental site area. Rental trucks parked too close together to take proper photos.
Heather W