Évaluations des clients White Mountain Curiosity Shop
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de White Mountain Curiosity Shop
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Dave M. le
Very friendly and helpful. I would rent here again without question.
Matthew J. le
While the location for pickup and drop off was excellent your customer service as well as communication skills are very poor and if it wasn’t for the fact that I had no other choice on a holiday weekend for a vehicle to move with I would have gone elsewhere. Your who cares attitude towards me and my girlfriend when asked why we were given a 20 foot truck instead of a 26 foot truck and the fact that you made comments to me and my girlfriend that if we didn’t rent it someone else will leads me to believe that your company has gotten to the point where you. I longer care about your customers. I have used uhaul over the years for different moves and trailers for different things but I can honestly say that I am very upset and disappointed in how we were treated and my future business will be going elsewhere regardless of price. I will be contacting the better business bureau as well I don’t feel that this is an isolated issue and you don’t have the right to act that way.
Nancy D. le
The whole experience was wonderful. The man in Fryeburg Maine was extra extra helpful. Love it!
Karen P. le
My experience was wonderful at this location:)
Erik L. le
Good experience. Fast friendly staff. Owner came out to great, had a few questions, but was easy going. I don't live around here, but if I did, I would use this location again.
Adam Q. le
Booking online sucks , moving is stressful enough , I made a reservation to pick up a truck near my house at the time I had paid for a crew to assist moving . Corp. Uhaul waits untill the day before the move to call me and day " nope , no truck at that location, instead you have to drive 30 miles to pick it up , and instead of the time I needed the truck on location by 930 am , I am told. Oh and the truck won't be at the location (that's an hour away) untill 3 pm. Totally stressing me out further to the point of a panic attack. Had the crew , just no truck. After this BS and a few phone calls to friends a friend said her dad owns a store that has uhauls , though the truck was only a 20' instead of the 26 I needed , he was very helpful, I got a large portion moved , but not all , I only have about 24 hours of a week , so now I need to pay another months rent since I couldn't be out this week end , so thanks uhaul for causing all this stress and costing me litterally $750. For your incompetence. I will never us uhaul again and will recommend Ryder or Penske to everyone I know .
Chris K. le
Excellent customer service and efficient delivery of product.
Tom S. le
Very good experience, they were able to find all my U-Haul data even though prior rentals were elsewhere. Many places can't even find their own prior transactions! You do have the best equipment.
brandon g. le
Drop off location was supposed to be in center Conway NH. Had to drive an extra 20 minutes each way to drop off truck after loading and unloading it. Not happy about it and I booked over the phone. Need to book another uhaul for this Saturday hoping to get a deal.
Katrina C. le
He was very helpful and the process went quicker than I expected. The equipment was in good, working order.
Glenn G. le
Nothing at all. Excellent service
Alex G. le
drop off was the only smooth part. Everything in between was a fucking joke. You should be ashamed of yourselves uhaul
Ryan D. le
Great customer service, friendly, great hours of operation. Will use annually
John W. le
Dennis Leech went out of his way to make this rental not only possible, but a pleasure. Thank you!
Laura D. le
I used the online registration because it touted the ease and quickness of picking it up. Well...what you don't tell us is that it takes more than 1/2 an hour to go through the " online check in process." You also don't give notice as to what all you need to have available and take pictures of. Once I got through all that, the app told me to go inside to the counter! I thought that was the whole point of doing the online check in, to avoid having to go in to the counter! The app said, "Just skip the line, go up to the side of the counter and ask for the keys." Well, the agent at the location was having none of that. I had to wait another 20 minutes until he finished with the person in front of me, saying he had to print out the documents and walk around the vehicle with me. He pulled up my reservation and then said, "Oh, you're good to go," then walked me out to and around the truck. That would be fine if I hadn't been behind schedule already! It was not a "quick and easy" experience!