Always a great experience!
Larisa Leapley
Customer Reviews for Wilkes Print & Ship Business Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The experience at Wilkes Print Shop was great and I'll definitely be back and will recommend them to my friends. The process was easy and I was out of there in minutes!
Tim BullingtonI had to send my wife to pick the trailer up and I called ahead and asked if they would hook it up for her. The gentleman that answered said that he would. When my wife got there he told her to go back and get the trailer herself and after she hooked it up to bring it to him so he could check it . I read U-Haul policy and it says that the U-Haul representative is supposed to hook the trailer up!! This was a very upsetting to my wife.
Alan GortonHaving had a few less than satisfying experiences over the years, I can say without hesitation was THE smoothest, easiest AND friendliest rental we've ever had! Very nice job, very nice place, very nice people. Merci.
Eric ScottTrailer had some garbage left in it. Nothing major, just a beverage can, discarded candy, & small amount of dirt & smokeless tobacco.
Jeffrey TeagueWas charged a full day extra for 2 hours. Will not use U-Haul again.
Mark StricklandEverything worked as needed.
Doug DornVery professional
Jackie WilsonNo improvement needed!!!
THERESA SIRMANClean location great staff helpful and courteous
RICK ROGERSAlways the best service here at this location
Merry KammererEngine had an exhaust leak. Sounded like it was at the exhaust manifold. I was only going a total of 130 miles. It would have been annoying if I was on a long trip.
JAMES GABELInside window was very dirty. I think a running light may have been out. But over all I recommend where we rented the truck. She was very helpful!
BRENDA OAKSGet newer vehicles for customers. The truck had manual windows and smelled like cigarettes. I couldn't find how to get it out of tow mode.
Jean HawkinsGreat staff. Very accomodating. Because we rented on a weekend, they helped with a remote check in after our return so we didn't have to rush our move.
John SchultzTruck is pretty much on its last leg ran rough, radio didn't really work otherwise everything was OK. Location was fine staff very nice .
JERRY PINKERTONNo need for improvement, all is good.
Linda WeaverGreat experience! I have rented from Wilkes print and ship multiple times and will keep coming back!
Jordan WalkerWilkes Print and Ship staff went above and beyond to correct an error on the U Haul reservation side. The U Haul associate had given me a 10 % discount, but the system did not recognize it. Therefore Wilkes Print staff made phones calls and verified the notes stating the 10 % should be applied. Appreciate their effort !!!
Delita StaleyCompleted pre-check in online. Upon entry of the facility the rental process was quick, easy, and the associate was courteous.
MATTHEW C WOODIEDropped off after hours.
David GarnishThis drop off place got my situation straightened out took a few days but it got done.
john greenwoodDrove from NC to STL. The 1st half it snowed lightly. The rest of the ride rained. We could hardly see. The windshield wipers so old I guess.. never cleared the windshield. So stressful. But the employees & all nice. Thank u
Cynthia HarveyNot sure keep up good work
JIMMY WYATTWe did not have any problems. The staff members that helped me at this location are knowledgeable and friendly.
CHERRY ROUSEEveryone at the store is phenomenal !
Larry HughesDid not receive link to do 24/7 pick up. Took over an hour to get through process with associate I spoke with, Jeremiah. I do want it known he did an excellent job, but I should have never had to call him. Also did not have the shipping blankets I had asked for.
Charles MullisEverything was ready as promised. Tires were good and in good condition. Equipment was clean. Will definitely use again.
Travis VeachRien
LONNY BUMGARNERMake the total price on the email confirmation equal to what the customer actually pays.
Corey SheetsBest Uhaul location in Wilkes area. People who work there are great.
Michael GriffinTrailer was parked on a slight hill so when I lifted it to put on my suv it shot forward and hit me and my suv. My suv now has deep scratches and a slight dent. Someone could have been hurt. I'm glad my son was not standing near me as he has previously. You should take some responsibility for how your distributors store the equipment. I'm guessing I have $1500 in damage.
Eric HawthorneNothing. Happy to have this location so close to my home. Great customer service anytime I have been at this location.
Chad TreadawayY’all are awesome! Thank you!
Kimberly KeyThey were awesome to work with during our very difficult time of moving.
Kevin CombsThe inside of the windshield could be a little cleaner, but you could only tell when it was fogged over in the morning. I was also charged for the dolly and blankets I did not receive.
Patricia MillerLove this place. Have been here a few times, always very nice and professional. Highly recommend this location.
LMichael GriffinGreat service
wiliam balsleyPlease remove location at Shed Central U-Haul Neighborhood Dealer 3648 W US Hwy 421 Wilkesboro, NC 28697 (336) 667-6082 I reserved a trailer through the website here and they no longer support UHaul. I wasn't aware of this until I drove there to pickup a trailer. Thankfully the next closest location had what I needed.
Jessie MarrThe staff was beyond excellent but the truck itself was quite beat up. I took many videos & photos just to protect myself from damage charges. Also, the check engine light was on, I did notify the staff prior to driving off and was told it should be fine (which it was) but I was a bit concerned that something might happen to delay me and I was in a bit of a time constraint.
HEIDI GIBSONAbsolutely quick and easy process. This location is fantastic.
Randy ColbertNothing I can think of
kim johnsonStaff was fast friendly and efficient
REED ELLAccording to my reservation (25683426) I was to drop off the truck in Boone. This was very inconvenient. Not to mention I left the truck with an extra half a tank of gas and then got charged $40 because I was over on my allotted mileage!!!
Heather Thomas