Évaluations des clients Williams Auto Supply

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Williams Auto Supply

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Christopher A. le

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Our trailer reservation was transferred to this location at 9AM on the day of pickup, and at the pickup time of 4PM, the trailer had been buried under snowplow castoff, and the workers were hoping to go home instead of helping me pick up the rental.

Tom H. le

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Very fast and friendly staff thanks much appreciated

Gregory B. le

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Le client n'a pas laissé de commentaire.

Nathaniel B. le

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Le client n'a pas laissé de commentaire.

Earl W. le

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Our overall experience was satisfactory. Appreciated being able to rent the truck here in Williams.

Marc S. le

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Excellent service by Steve. Thanks

Charlene C. le

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Place was easy to find and hassle-free to return the truck

Brock C. le

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Le client n'a pas laissé de commentaire.

JESUS F. le

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Le client n'a pas laissé de commentaire.

Lori S. le

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Le client n'a pas laissé de commentaire.

Tim D. le

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Drop off was fine. Pick up was the problem.

edward M. le

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Le client n'a pas laissé de commentaire.

Rita D. le

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Le client n'a pas laissé de commentaire.

Glen C. le

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I am very disappointed in Uhaul. I reserved the truck a week in advance for a flagstaff AZ location for pickup. the day before the pickup, uhaul contacts me and advised they don't have the 26ft truck and that I would need to drive 30 miles away to pick up a truck that I reserved well in advance. this extremely inconvenienced me and they refused to bring me the truck. I was moving the next day to another state and if I had more time, I would have totally cancelled my reservation and went with another provider. its stressful enough to move across country and to have uhaul add to that stress. I may never use uhaul again over how I was treated. the location in Williams was very kind to me but they were having issues with uhaul site to let me have the truck and finally got someone on from uhaul tech support to fix the computer issue.

ronald M. le

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dirty trailer...had to hook it up myself...better hours

Richarh H. le

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Le client n'a pas laissé de commentaire.

WILLIAM M. le

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Le client n'a pas laissé de commentaire.

George M. le

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Le client n'a pas laissé de commentaire.

Amy H. le

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Le client n'a pas laissé de commentaire.

Becky G. le

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Le client n'a pas laissé de commentaire.

Kim P. le

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Le client n'a pas laissé de commentaire.

Robbie M. le

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Le client n'a pas laissé de commentaire.

RANDALL L. le

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The gentlemen in Williams were extremely helpful and patient with us. They went a little out of their way, let us borrow tools, to attach the appropriate size ball hitch. I would gladly recommend this location to anyone.

Roger S. le

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Apparently Uhaul does not have a 6x12 utility trailer in their inventory. This dealer has never heard of one in his entire life. Said he misunderstood what I wanted. I told him I have rented Uhaul trailers of this size for over 40 years for my business and they are plainly shown on the Uhaul website. Very condescending in his demeanor, told me not to believe everything I see on the internet! Steve the employee was pleasant but the owner I am assuming is a jerk. Stocky tatted build, long blonde dirty hair, mid 30 to early 40. Roger Seay Abcoremedical CEO 602-845-0719

NICOLETTE T. le

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All great - we appreciate the helpful staff!

murdie C. le

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check out equipment, before giving it to customer

lucius M. le

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improve your after hours return service, (no service at all), phone should supply wait time info, currently plays and replays message about rating U-Haul over and over. We waited 25 minutes and no human talked to us. in short you need to learn about customer friendly service. The location is not the problem. It is the corporation.

Morgan M. le

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Le client n'a pas laissé de commentaire.

penny T. le

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It was fine. The folks were helpful. The truck transmission acted a little squirrelly, but that's not their fault.

Long N. le

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Check the tires condition had a blowout and the tire repair company have to replace the one blow out and 1 additional tire because is bad and the tires were over inflated per the haul tire repair company

SAMUEL B. le

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Le client n'a pas laissé de commentaire.

Kari J. le

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Le client n'a pas laissé de commentaire.

Sharon M. le

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Travis and Ron at this location are very nice men and go out of their way to help you make sure your equipment is hooked up and working right.

Melanie V. le

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Le client n'a pas laissé de commentaire.

Jeff W. le

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Sunday drop off. Location was not open. Could not leave a message as the phone rang continuously.

MARY C. le

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Le client n'a pas laissé de commentaire.

Aundrea B. le

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Le client n'a pas laissé de commentaire.

Daniel R. le

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Le client n'a pas laissé de commentaire.

Diann F. le

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Be ready for situations like I had. Was very disappointed when the man told me he couldn't help me without charging me again. So I called U-haul and they said they could fix it. So went back in and the same man had left and a new man was very nice and helped me. Then as I was leaving after fixing the issue the first man drove in as I drove away. I was very disappointed because I have done business with this company for many years.

penny T. le

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Le client n'a pas laissé de commentaire.

Guadalupe I. le

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Le client n'a pas laissé de commentaire.

Brandon N. le

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Review my records and correct the issue by refunding the 60 or so dollars you incorrectly charged to my credit card

david P. le

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Just keep up the good work.

Susan K. le

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Because it is a busy retail location, wait time to return truck was longer than I have experienced at UHaul only locations. However, the folks were courteous and helpful.

miller B. le

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Le client n'a pas laissé de commentaire.

Marion M. le

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They were there for us in our time of need. Thank you

pete O. le

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The transport trailer I rented was empty on brake fluid creating a delay In my trip. It doesn't seem like the trailer was inspected before my rental.

MILLER B. le

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Le client n'a pas laissé de commentaire.

David H. le

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perhaps you should look and see the trouble that i had getting a truck and trailer that i ordered a week in advance. not happy with u-haul.i have used contact form with no response

kathy P. le

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Did after hour drop off and went great!

Michael L. le

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Only complaint was that it takes 3 hands to close the trailer latch

Cathy P. le

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Le client n'a pas laissé de commentaire.

Mollie V. le

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They did not have what i ordered, was given a trailer to haul instead of 26 ft

Perry E. le

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If I reserve a trailer at one location, I should receive notification if it is there or not. It is wrong to have someone arrive at a location only to be told they do not have a trailer to be picked up. I had to drive 30 miles to get the trailer. I will do everything I can not to rent from U-Haul again.

Malik B. le

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I have AAA and AARP and I was not able to use any of the discount. It would be nice to have used it for this transaction, or

Jeremiah A. le

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Le client n'a pas laissé de commentaire.

Martin C. le

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Not well signed. No UHaul trained staff.

George M. le

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Le client n'a pas laissé de commentaire.

Sanjy P. le

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Le client n'a pas laissé de commentaire.

Brian E. le

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Le client n'a pas laissé de commentaire.

Gregory J. le

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Le client n'a pas laissé de commentaire.

kerry H. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Arlie R. le

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Very helpful!

robert S. le

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Le client n'a pas laissé de commentaire.

Erith B. le

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Nothing everything was excellent

richard R. le

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truck was in very poor mechanical repair. Sounded like a diesel and it was gas. Rods were knocking, it wouldn't have made it out of town. Also we were charged the full price that was held on our credit card even though we returned the truck two days before it was due. If we do not receive a refund the charge will be contested with our bank.

James H. le

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Le client n'a pas laissé de commentaire.

Constance D. le

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Le client n'a pas laissé de commentaire.

NATHAN P. le

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Le client n'a pas laissé de commentaire.

TIM L. le

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Smooth transaction.In and out quickly.

RICHARD B. le

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Le client n'a pas laissé de commentaire.

gene H. le

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This is a convenient location with efficient service and friendly people. I checked with the location before renting to verify equipment. They recommended I use a one-way rental--good advice. The whole experience was easier than I expected.

David D. le

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Study the English language: Above phrase "Was the personnel..." should be "Were the personnel..."

Paige B. le

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i called and had a sudden death needed cancel after i received the trailer the main office was supposed to refund me all my money but this location gave me 1 day back after speaking to the main office who wanted to charge me 2 days So i appreciate the compassion they gave me A+++

Michelle L. le

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Le client n'a pas laissé de commentaire.

DOUGLAS A. le

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The experience at this location was excellent.

ALDO R. le

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Le client n'a pas laissé de commentaire.

Kellie E. le

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Le client n'a pas laissé de commentaire.

BRIAN W. le

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Great, amazing, no complaints.

arlis G. le

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Le client n'a pas laissé de commentaire.

Brian B. le

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I checked "YES" for clean and maintained as the trailer was in fine working order Except that it was buried in over a foot of snow. Luckily I drive a lifted 4X4 or it would still be sitting there. The contact at the wasn't much help. Just had me sign paperwork and sent me on my way. Would have been nice if he had been a "set of eyes" for backing up to the hitch.

Mark R. le

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Great Experience!!!!

JIM W. le

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Le client n'a pas laissé de commentaire.

SENON M. le

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Le client n'a pas laissé de commentaire.

DANIEL R. le

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Le client n'a pas laissé de commentaire.

Ken G. le

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Great service!

DIANE D. le

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Le client n'a pas laissé de commentaire.

ANN P. le

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This store charged me more than my quote

GLENDA G. le

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The personal was rude and Not helpful at all. Wouldn't recommend anyone to use this site

CHRISTIAN O. le

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This was not the location I reservrd my trailer at...I had to drive 60 miles to pickup trailer because location in Flagstaff did not have the 6x12 I reserved! Would not use Uhaul again unless I had to!!!!!

RICHARD E. le

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Le client n'a pas laissé de commentaire.

JONAH J. le

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"Ron" was amazing and very helpful for my entire rental, which was complicated, and involved a partial refund. "Steve" and "Jeff" were somewhat rude and treated my situation more like an inconvenience than customer service. I wish Ron was the manager! He is the one who found an error in my charges and recommended that I call the regional office, who then issued my refund. Tom, Becca, Cathy, and Alora at the Phoenix office were all extremely helpful and polite throughout the entire experience. They were confused about how to issue my refund, however, and told me to go to the Williams location to get it, but when I called Williams about it, that is when Steve and Jeff were rude to me and told me to call the regional office again and said "I'm not going to give you the money out of MY POCKET." The nerve! Overall, pleased with the outcome and would recommend Uhaul over the other guys.

George B. le

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Le client n'a pas laissé de commentaire.

brian F. le

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Steve Lovis was very friendly and helpful. He took care of me and made me feel like an important customer. I would recommend this place to anyone.

GABRIEL S. le

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Everything is great. Good costumer service!!

OLIVIA J. le

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Le client n'a pas laissé de commentaire.

Angelo L. le

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Le client n'a pas laissé de commentaire.

Vanessa M. le

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Le client n'a pas laissé de commentaire.

ARDEN D. le

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ok