Customer Reviews for Williams Fuel & Landscape
(U-Haul Neighborhood Dealer)

7 évaluations

44975 SW Seghers Rd   Gaston, OR 97119

(503) 608-7264

Heures d’ouverture

  • Mon: Closed
  • Tue-Sat: 8 am–4:30 pm
  • Sun: Closed

Services dans cet établissement :

Pour nous contacter

(503) 608-7264

44975 SW Seghers Rd
Gaston, OR 97119

Services dans cet établissement :

Heures d’ouverture

  • Mon: Closed
  • Tue-Sat: 8 am–4:30 pm
  • Sun: Closed
  • habla español

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Where to start? First, I went to my local dealer to rent a truck. I was warned that the pickup location might be changed; a couple days before the big move, I was notified that indeed my pick up was at a different place, and they would be closed, but I was assured I could still access the truck using the mobile app. I asked that the truck be moved to my original dealer but was told that was not possible. Okay, so I drive another 10 minutes, no big deal. I had to check in with the app, which was a nightmare. The truck was new (1500 miles) and clean except for something spilled in the back. I had asked for and paid for 36 moving pads; none were inside. I had to go to my original location for those! But the real issue was with Uhaul's app. It was impossible to use without telephone support on both ends. It took me an additional 30 minutes to get the key and check out the truck. So I had to drive farther to a location that was not open, and deal with the app, and phone support, then pick up pads at original location, which all caused me to be late getting home, where I had hired movers sitting around for 30 minutes unable to start loading the truck. Because of this I was out $$ AND did not get all the items into the truck, so I have to go back at my additional expense and time. None of this is the fault of the dealers. It's Uhaul's mobile app that is almost impossible to use without phone support. I was never able to use it without help, and mostly it threw error messages. My son had the same issues. So did both dealer locations. Drop off location: Again, It was the app. I would rate it zero stars. I attempted to set up as much as I could ahead of moving day. I still could not access or return the truck without calling Uhaul. The drop off location was changed FOUR TIMES, lastly on the (early) drop off day. I missed the turn and had to go around about a mile, and the app tried to charge me for that mile. The drop off location was also unable to use the app and had to call. The woman on the phone that day was incredibly rude and condescending. Moving is stressful. The worse part of my move was dealing with the Uhaul app. Both locations told me they are discontinuing their Uhaul association due to poor service and support, mostly relating to the app. You need to do better, Uhaul. I'll never use Uhaul again, nor will I recommend them. Save yourself a huge headache... Enterprise just got a new customer.

Patricia M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bruce M 
Évaluation :
3

There were problems checking me into my original reservation. So he had to open a new one reservation (this one), which resulted in the loss of 10 free miles since UHAUL changed my location from Banks to Gaston. This cost me a total $20 more than what I was originally quoted. Neither location seems to have the power or authority to help the customer. So I must call corporate, wasting my time to fix what I feel is Uhauls mistake.

Kaitlyn I 
Évaluation :
4

More clear area to park for U-Haul trucks. Other than that, great experience!

Caleb V 
Évaluation :
5

Very satisfied friendly location

joe h 
Évaluation :
1

Le client n'a pas laissé de commentaire.

John G 
Évaluation :
5

The staff at Williams Fuel was amazing. Very friendly and knowledgeable. The uhaul was clean and ready to go. They also have some of the best prices in town for landscaping. I came back and bought some really cool rocks.

Dennis P 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page