Évaluations des clients Willy's Bikes

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Willy's Bikes

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Daniel C. le

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I have never been treated so poorly disrespectfully buy Merchant my entire life. I walked into the Willy's bikes to pick up a trailer I was covered in grease because I've been working on the same vehicle I intended to tow to Phoenix. I was wearing old clothes because I was working on an old vehicle. I was treated as if I were a bum walking off the street. They were rude told me my debit card was a gift card I showed in my bank account on my phone they didn't care. The owner of the bike shop which also is a U-Haul center in San Fernando told me that it's a gift card as a prepaid card will get your card and put it right in my face and I had to tell him to remove it from my face. You machine would not accept my card according to them they were posting my card everywhere. I went and got my fiance came back when she use her card they said her card didn't come back right either but they did some things to make it work unlike mine. When they posted her payment my card was charged $306 and hers was charged $86. This came out to $392 which the receipt didn't show the receipt showed $341. Once I got the Phoenix and the Uhaul owned operation and 6600 West Bell they were much more professional and remedy of the money problem. And I'm certainly thinking about never using Uhaul again after being a customer since the early 70s having used U-Haul over the years for many things. Extremely disappointed with the unprofessionalism in the way that I was treated

Angelo S. le

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Doesn't open till eleven o'clock he didn't get there unit almost twelve then I ordered 4×8 he said they dont make them I seen a couple on the road , then the trailer lights were shorting out through three states because of rain , I'm supposed to go back and do this one more time before Christmas I think I'll use Budget

Teresa B. le

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Le client n'a pas laissé de commentaire.

Istvan P. le

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Le client n'a pas laissé de commentaire.

Chris S. le

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Might be tough to find parking.

Edwin A. le

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Excellent and courteous service.

Lance E. le

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No wait or stress.

Dan S. le

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Le client n'a pas laissé de commentaire.

Gevorg M. le

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Willy is a great person.

Martin L. le

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Trailer was very dirty, The ratchets for the wheel hold downs were in need of lube-service, very rusty. The owner changed my rental price at the last minute. I had to chase both pieces of equipment. 26' truck and transport. Both were not available together or at the place I made reservation. Then I was told to return equipment to different places other than Anthem, AZ location. My storage unit is in Anthem, AZ with Uhaul. I was able to work that out. No one and I mean no one in California does their job-period. Everyone in Arizona is on the money. I put up with chasing the equipment because after 61 years I had enough of the complete lack of effort to their jobs by anyone in the California population. As for the Trailer price. Please check my reservation and credit as needed - Willy's bike shop scammer.

LETICIA C. le

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Le client n'a pas laissé de commentaire.

Daniel K. le

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Friendly help. Staff. Easy rental.

Tabari M. le

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Have the hitch ball connectors for sale.

Margaret V. le

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Le client n'a pas laissé de commentaire.

Shawna M. le

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Le client n'a pas laissé de commentaire.

mark W. le

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Le client n'a pas laissé de commentaire.

JOSE G. le

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Le client n'a pas laissé de commentaire.

Kathleen J. le

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Le client n'a pas laissé de commentaire.

Karl F. le

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I can't think of anything. I was helped immediately, given full attention, and he was very thorough making sure the trailer I rented was secure and everything fully functional. He also made sure I had all the accessory equipment I rented and went through everything with me. Great experience!

Brandon D. le

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We never received our blankets that we asked for. We were moved from one location to another because a truck was stolen so probably lost in translation but it was annoying. The trailer lights didn’t hook up

Colleen B. le

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we rented the truck to go from OC to LA. With the pick up place, we were over miles before we even arrived to the final location. It's a joke, you should at least have it as 125 miles instead of 70.

Jennifer R. le

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Helped us get throughout one big bumps we hit along the way no questions asked

elvis G. le

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the van rented was very clean & well maintained; however, it smelled very bad, i would recommend using air fresheners or something similar for future customers, thank you

JOSE C. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

Jose A. le

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Provide new units, these are old and very noisy.

James H. le

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Le client n'a pas laissé de commentaire.

RAFAEL L. le

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Le client n'a pas laissé de commentaire.

Chris B. le

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Not that it’s a huge thing but I was charged .10 cents more per mile then the website said I would be. I told the guy it quoted me as 10 cents less but he said it was a mistake and the amount he was charging me was the amount they always charged

valerie W. le

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He was very helpful

SAAK L. le

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Great customer service !! 9982728299199828 stars

Les M. le

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Le client n'a pas laissé de commentaire.