Customer Reviews for Windswept Acres

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Windswept Acres

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Joe H.
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Customer did not leave a comment.

Brenda N.
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ALICE A.
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Shawn M.
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Pamela J.
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Scott W.
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JIMMY H.
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The truck sucked, should have never been allowed for a long trip. My son in-law lost 8 pounds due to non working a/c. This was reported to your corporate office, brake warning lights and bells came on, tech came out and did nothing. He advised old truck should not have been sent out, we were told that we would have to take truck to somewhere out of the way to repair a/c. The truck would barely make it to the speed limit, the pedal had to be held to the floor. The people at the 1621 Florida Ave in Lakeland are the rudest people ever. Substantial credit should be returned for the price of this junker. Dealer at 500 n fla ave advised he would put truck down due to a/c problem. We rented 4 Uboxes and 2 trucks and treated poorly.

Erin T.
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William D.
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Robert S.
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Local, so it was a convenient drop off. Friendly personnel. Very quick on the check in.

Kristine M.
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Location was a little out of the way 15 miles outside of where we were but a nice ride in the desert. Finiding the right size trailer was a bit challenging/limited but we understand it is no ones fault other then what is coming in and out of that small town.

Patti B.
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Charley M.
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The original location in Reno we rented from had no enclosed trailers, and we were rerouted to the Silver Springs location, an hour drive from where we were. We had driven 40min to Reno from California already to pick up the trailer, we had no idea where Silver Springs even was. It was time consuming and altered our schedule drastically, as we were there to move our son who was diagnosed with cancer. Silver Springs had no packing paper, moving blankets or other materials, so we then had to find a Home Depot location. We lost hours of precious time because of this. Very inconvenient, very little service. The trailer was dirty inside, so we had to clean it first on top of all that.

Jennifer C.
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Laurie V.
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crystaleen P.
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wayne W.
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I should have reserved online, it would have saved some time.

Kevin H.
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Wonderfully friendly people. Very helpful. And a good hardware store, too

Sven M.
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When pick location is changed, customer should be proactively notified

Kimberly B.
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Kevin H.
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Maria W.
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deborth K.
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very friendly....

william G.
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Nice lady

Terry C.
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Terri S.
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Jesse P.
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TAMARA M.
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Everything was perfect!

John H.
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Great people and they made it very easy to rent the truck.

Linda P.
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Stephen T.
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Service was good however it seems recent changes to computer programing have everyone at a loss of how to track transactions. Serious training is needed in this area. Otherwise good experience with this location.

STEVEN B.
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Fred T.
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Megan W.
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This location is much better that the gas station in Fernley. The gentleman working was super nice! Got us fixed up with a nice clean trailer in no time.

BRYANT B.
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When we moved to Yerington, NV the ACE Hardware Uhaul location refused to take our trailer, stating their lot was full, it was obviously not full (they were rude on top of it) we had to drive 30 miles to Silver Springs to drop it off. Four months later when we were leaving Yerington, NV once again their Uhaul location refused to help us, stating they do not do rentals on Saturday. Once again we had to drive thirty miles to Silver Springs to pick up a Uhaul. The Silver Springs location was great.

TASHA B.
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MICHAEL R.
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Linda P.
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RAY R.
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Original Drop off location given on a one way was 3 miles from pick up location. That would have been a 90 mile round trip from my desired drop off. Windswept Acres was great and worked out perfect!!!

KELLY B.
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Sherry L.
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laura S.
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Nancy A.
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I drove to Silver Springs, NV, to pick up the truck about 15 miles from my house. I live in Fernley, NV and a pick-up & drop off is available in my town, not happy having to drive the 30 mile round trip to get the truck.

Jo Ann M.
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james B.
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LYNN S.
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Cherry F.
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Nothing

Debra L.
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mike H.
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Tie down loop on the trailer failed causing my motorcycle to drop. Fortunately it sustained only cosmetic paint damage. 6x12 box trailer not suitable for motorcycle transport

devin R.
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Renee H.
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William G.
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Tammy L.
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debra W.
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Shirley G.
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Seth D.
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Dan F.
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DAN F.
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Eric AND Patty W.
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clean up location, less dogs

ERIC W.
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mark S.
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Richmond P.
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richard C.
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JEAN M.
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Make sure windows are clean inside and out. Make sure customer is informed about the operation of all lighting and controls, ie. Cruise control and cargo lights. Make sure mirrors are adjustable.

EDWWARD L.
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JOHN H.
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The only thing I can think of is to have tongue jacks on the trailers so you don't hurt your back.

ARMIDA C.
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Too many dogs in the property, didnt check or Walk the truck with me. was 1/4 less gas that noted.

Kevin M.
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DEANNA H.
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Roger S.
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RICK C.
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NONA S.
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Super nice people. Excellent customer service.

Melvin W.
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Helpful staff.

wayne W.
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Customer did not leave a comment.

AUDREY G.
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I had reserved a flat bed trailer their 6 yrs ago and when I went to pick it up they did not have one as promised. So I had to go all the way into Carson City to U-Haul and rent a flat bed trailer. Which is 48 miles from where I live. I would recommend the Carson City U-Haul to any one great customer service!

billy K.
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ronald D.
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We received such bad customer service when we rented our uhaul, If we were to move again I would consider using another company. We were quoted obe price with an upgraded truck but when we arrived to pick the truck up it was not want we wanted. We had to replace the window washer blades, the service engine light came on and over all I would never recommend windswept arces uhaul because the man was so rude. Also we recommend that chains be avaible for moving in winter months, we had to purchase a set for the rental which cost us another $160.00.

Tom F.
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The lady who works there is an excellent person and very friendly.

jean M.
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The best customer service.

BRUCE B.
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Arrived at this location at 5:30, they were closed at 5:00 but one employee opened the gate and took us in and checked us out. Smooth and easy return... Thank-you Sir...

JERRY P.
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Make sure that your people know what they know what they are doing

JOHN S.
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Customer did not leave a comment.

John S.
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JEFFERY V.
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I went to the first u-haul location they had the right size trailer I needed however the computer was down and I could not rent the equipment. they suggested I go five miles up the road and I recieved great service there the trailer was smaller forcing me to make two trips to move however I got it done

CAROL F.
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STEVEN B.
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Great guy

RICK F.
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John S.
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James P.
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MICHAEL M.
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THomas J.
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it would be nice if this place had car trailer in stead of driving 15 miles to pick up one and 15 miles to return it. Also have a truck that is 24 ft at this place. The Woman I rent the truck from was great help and would go back to have her help me agin

GLENN E.
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this guy is very good

JENNIFER N.
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Rick S.
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JAMES C.
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again, I do not see improvement needed.

steven T.
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Nothing they were wonderful

larry O.
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MATTHEW W.
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Truck was worn out... not the locations fault

CLAY L.
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We arrive early around 8:00 a.m. and the owner of the business just got there, told us hold on and he would open the gate to allow us to dropp off the equipment, we told him we waited for almost two days so that UHAUL could come and tow the equipment, but we finlly made it there, it kept over heating and tyhe tires were bald and I mean bald even on the car tow dolly!!! POOR MAINTENANCE on quipment not SAFE going through the Sierra Mountains!!! or anywhere!!!! But atleast the personnel at both locations where friendlt, atleast you had that going for you!!!

DAVID D.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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