Customer Reviews for Winters Storage
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

5

Winters Storage/U-Haul always provides friendly and knowledgeable service. Will definitely use them again and recommend to friends.

Évaluation :

3

Open on Sundays

Évaluation :

4

This has nothing to do with the location but more with U-Haul in general. I rented a one way trip from Danville VA to Gretna VA. There are 2 locations in Gretna I could choose from to drop off (or so I thought) I picked up in Danville because that was the closest location that has the size truck I needed. So as the day goes on I get a call from U-Haul saying I can't drop off in Gretna and have to return it to Danville cuz the Gretna locations don't allow drop offs (???) So I asked since it is no longer a one way will that lower the price and I was told because I left Danville with the truck even though I was going back to the same location to drop it off it is still considered a one way because I left Danville (???) Danville to Gretna is 34 miles. I was only allowed 38 miles before the mileage fee kicks in hence one of the reasons I wanted to drop off in Gretna. Since I was made to go back to Danville to drop off I was charged another $62 for mileage on top of the $220 charge for the one way truck rental. Pretty lousy customer service from U-Haul. I did in the end drop off at a different location still in Danville but was hoping to save my self a couple bucks in the mileage fee. While the lady at the location was fabulous, the lady on the phone from U-Haul was anything but.

Évaluation :

5

Nothing!! Just continue to keep things the way they are.

Évaluation :

5

The location where we booked the truck on Havana was spectacular. The man who helped us bent over backward to get us what we needed