Excellent service
CHRISTINA B
Customer Reviews for Workman's
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Mike Kelly is always great to deal with. Very accommodating and professional.
GORDON EWouldn't allow me to pay upfront with debit
JERROD MI was delayed in my travel due to very bad weather and contacted customer service prior to actually getting on the road to see if anything could be done for me. Customer service rep was amazing - call centre was in Halifax. Although the 'system' would not allow an adjustment, a note was put on file to indicate that I needed extra days for my 1 way trip and to not charge me. At the drop off at Workman's location in Port Hastings, Mike was VERY nice and personable - he also knew a family member so had a little chat on the side which was really nice. Mike had a little bit of an issue to be able to give the extra time without charge but was finally able to complete the transaction. He welcomed me home and finalized my trip with a smile amd amazing service. Recommend this location anytime! as well.
LENORA MAlways excellent service from the folks at Workman's, they're a real pleasure to deal with.
DWAYNE HPrefered location was open for other business but not for u-haul. Self check out for repeat/experienced customers would be awesome.
RODERICK AMake it more clear that this drop-off location is closed between Saturday noon and Monday morning.
Ken TGreat friendly service!
MARK EStaff was very friendly and helpful.
MICHAEL GExcellent place to rent U-Haul equipment. Always a great experience. Mike is a great guy. Always friendly and goes out of his way to help you and get you on the road.
WINSTON PThe brakes on the trailer weren't working correctly and were dragging a bit so I burnt about like $300 in extra fuel before they stopped dragging a bit. Was also supposed to get a $100 discount for a different pickup location from what I booked and it never got applied
Donald CThe trailer is was fine and worked well however the outside wrap is cracked and peeling which makes it look really shabby.
PHILIP SSee my comments above. Both locations were very friendly and helpful and the equipment was clean and in great working order. Thanks for getting me across Canada! Just honour a reservation when someone makes one well in advance. Otherwise, great job!
CARRIE MYou can't do anything to improve my experience here. The shop was clean, the property organized, and the owner was MOST helpful.
BRYAN CDrop off was very easy and staff provided the proper instructions!
MIDHUN MMaybe don't book the next rental at the time that the current one is due back. This doesn't leave any time for unforseen circumstances, which often occur. A little buffer in between might be wise.
Adam MI had a flat tire on my truck on Sunday morning and was unable to get a tire for it until Monday. I was able to drop off the trailer when I replaced my tire. Merci.
Damian MMike who owns the Port Hastings Uhaul location is extremely knowledgeable, and Friendly. He will go out of his way to ensure that you have a great experience. I have recently rented here twice and have another rental at the end of the month. If you are ever in the Port Hastings/Port Hawkesbury NS area, and are in need of a truck or trailer, I would highly recommend renting from here.
Gregory LAwesome service
Anthony bThis location was extremely helpful when a staff of UHaul at the Antigonish location would not help us. We booked a 12 day rental 6 weeks prior to needing the truck and the staff knew we needed a Sunday pick-up. We booked the truck to support our bike program as a non-profit. On the Saturday (day before pick-up), they called and said that we would not be able to pick it up on Sunday as they were closed and could not ask the pick-up location to open on a weekend. They only offered a Monday pick-up (when our program was starting). They were NOT helpful and said we could try to get to the Port Hastings location in the next 20 minutes as they were also closing. This location was 4 hours away from me. I asked for his phone number and told him the situation. They told me about 24/7 Truck Sharing and he was able to get us the truck in time. Once we started working with the Post Hastings location, everything was smooth!
Jess SGreat couldn’t ask for better service
Craig MMaybe supply some extra blankets and a dolly would be helpful. Give a bit better rate for a weekend rental .
cathrine dMike was excellent and helped me out of a situation that Halifax could not solve. Really appreciated!!!
DEREK HAn overall great experience!!
cam rExcellent service!
Nancy OVery helpful and friendly agent.
Lawrence BI'm very happy with my experience.
gerry sI keep renting from them because of the exceptional customer service!
Colleen MFrom initial booking to follow up and pick up they were excellent!!
TIM Rcan't everything was absolutely perfect very impressed
Brian MGreat service
ross mCustomer service is exceptional!
Colleen MStaff is always friendly and helpful
shawn fNothing was perfect
Brian MHard to really comment, I returned the truck after hours and had no issues.
Matthew CThe owners / uhaul reps at pickup location were very helpful and made the pickup hastle free. They called the day before to assure the trailer we rented was there…making the entire process hastle free.
Douglas MI have no complaints. Everything went so smoothly. And im as happy and proud to do business with uhaul.
gerry sGentleman was really nice, quick and knowledgeable.
Colleen MThe on-line booking is not reliable enough to count on a vehicle. I lost two days because the truck I booked was not available. If it would have been person to person I would have been notified earlier and I could have made other arrangements.
Mark Wbe able to get more selection of different sizes of boxes to use for moving
VERN KI rented for a five hour drive and had no air conditioning (not working - or "not charged" as I was told). The truck was in need of an alignment job and was uncomfortable to drive because of this (truck felt unsafe and was pulling to one side). It was clean, but reeked of a bad smelling disinfectant the whole ride. Owner was friendly, but would not cut me a bit of a break (because of the no a/c). I wasn't happy with that.
CAROLE EEverything was perfect!
Danielle FYoung fella who assisted me was excellent. Personality plus and efficient. Perhaps you could have more staff. He was alone and working like a dog Give him a raise.. he sure deserves it!
Marissa BNothing they were fantastic they helped hookup the trailer they explained everything in detail great Location super service fantastic price I definitely go back and I strongly recommend it
emmanuel mMike and his group were excellent in all matters including—— counter service — quality of equipment as well as expert advice and installation assistance— would feel comfortable sending “anyone to that outlet
Dan MMy only complaint is that the passenger seat in the rental truck had something sticky all over it. The seat had to be cleaned before it could be sat on. Perhaps in the future, consiederation could be given to installing driver's side seats with lumbar support? Long days in the existing seats are hard on the back.
DAVID PEXCELLENT, Friendly, fast service...totally met my high expectations!! THANK YOU!!
Bruce MVery helpful and quick service.
J CStaff was extremely friendly and helpful. I would highly recommend this business.
Lindsay MWonderfully pleasant staff, very helpful.
Ken TExcellent service à la clientèle. Very professional and courteous.
Rene L