The gentleman at Worldwide Automobile provided excellent service despite technical issues with the online reservation system that were beyond his control. He was patient, polite, and worked diligently until the issues were resolved. We had a great rental experience here and we will definitely rent from Worldwide again.Jill Chappell F.
Customer Reviews for Worldwide Automobile Co LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
West Columbia, SC 29170
Services dans cet établissement :
- Lun - dim : 7h am à 11h30 pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Make the self serve website load fasterReagan Harris U.
This uhaul agent is unprofessional and unclean. The operation is run out of a trailer full of junk and they are ridiculously slow. I reserved a truck at 9 am and didn't leave with a truck until almost 11 am. Multiple customers left and the ones that stayed were highly upset. He also promised a discount for me to change from a one way to bring the truck back and did not give my discount. After 4/12/21 I'm reporting to the Better Business Bureau because I was cheated out of money and not served well at all.devon F.
Le client n'a pas laissé de commentaire.MonicaLeigh S.
The Person is very very nice friendly always good with me & best priceRohit N P.
Honestly the niceIkiem Dwayne Dar W.
This was the best experience of all my years using uhaul.. Mr. Gearald went above and beyond to ensure I was totally satisfied. Even got me a ride home which he didn't have to do. This was the best experience and I thank him. Outstanding customer service.John Paul S.
Fabulous customer service! Great down home southern people. Will never do business elsewhere! Thank you so much!Rodney S S.
Well I booked it online to avoid going inside. He doesn't do that had to go in and he had to do everything manually.I showed him the online message he said that doesn't work and the price was higher than originally quoted online. They charged me twice one the online price at 38 dollars and the 45 dollars he put in. I just got the 38 reversed back to me. But then charged 6 dollars for something elseDrifford B.
The man running this location was very helpful and went out of his way to meet and exceed expectations as well as rescued my family when we were in a tough situation and that I will not forget Thanks Gerald for being that light in the dark.Richard Scott F.
Everything went well, no problems.WilliamBenjamin V.
Very pleased . Enjoyed working with Gerald. Made the experience easy & enjoyable . Will recommend.StephenD T.
People were friendly but the equipment was in very poor condition. I paid almost 400 $for a truck that had cigarette ashes all over it and pulled to the right because of low tire pressure. I wouldn't advise anyone to use uhaul because of the rip off tactics. I was advised to pay an extra 14 $a day when I'm already insured and my insurance would pay for any damages. The pressure comes from a place where I would be fully responsible for paying the out right charges of the damages upfront upon returning the vehicle. Uhaul has changed over the years and it's not for the best for the customer. I'm recommending future customers go elsewhere. Waste of 400 $bucks when I checked what others were charging.Jonathan Nigel B.
Nothing, Great job!ðŸ‘ANTHONY G.
The salesman was awesome!! He went thru everything. I will be returning to this location!!DwandaElaine J.
Very pleased with service!will return againDanaDevon R.
Le client n'a pas laissé de commentaire.derrickStewart C.
Make sure my refund is back on my card. Other than that. The service was very good. I will visit again.Melinda L.
Le client n'a pas laissé de commentaire.OTISWesley J.
Le client n'a pas laissé de commentaire.JAMES B.
Le client n'a pas laissé de commentaire.Duane J.
Le client n'a pas laissé de commentaire.OTISWesley J.
Very excellent customer service.Shavette Anita G.
Le client n'a pas laissé de commentaire.KatelynMarie R.
Le client n'a pas laissé de commentaire.SarahVenturella S.
Mr.jerry make sure his costumer walk with a smile.love to do business with himSenecaMoody M.
There were technical problems with 24/7 truck share. I waited 45 minutes on the phone and never was able to speak to anyone. Very disappointed with the corporate experience, but Gerald was helpful at this particular location.DEVIN PALMER S.
Le client n'a pas laissé de commentaire.DOROTHYELAINE K.
Le client n'a pas laissé de commentaire.James E M.
Jerald the owner picked me up at the airport and gave me a ride on a Sunday, while every other UHaul places were closed. He also made sure to give me the newest equipment for the 1800 mile journey. His team of two other guys were quick and efficient to get me on the road in 20 minutes!Joshua Alfred P.
Le client n'a pas laissé de commentaire.Jonathon Charles W.
Very goodHarry McKay M.
Le client n'a pas laissé de commentaire.James Eugene W.
Le client n'a pas laissé de commentaire.david Lawrence C.
Le client n'a pas laissé de commentaire.Harry Mckay M.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Nope. Great service from Gerald Red!!Shawna Leigh P.
Le client n'a pas laissé de commentaire.Julissa Lee N.
No comment.William A D.
Le client n'a pas laissé de commentaire.ElizabethMcDonal A.
Very polite and easy to work withAlfred G.
Gerald was very friendly and helpful..will definitely use again and refer to anyone who needs these servicesKeri P.
Owner was such a pleasure to work with.Nathan William F.
Le client n'a pas laissé de commentaire.Charles Sambi S.
Le client n'a pas laissé de commentaire.KaylaIrene S.
Le client n'a pas laissé de commentaire.Douglas Clifton W.
Le client n'a pas laissé de commentaire.KEITH Lavelle S.
Easy driving truck. Very clean. Nice moving experience. Merci.Ernie Alan B.
Le client n'a pas laissé de commentaire.Larry Shawn F.
Le client n'a pas laissé de commentaire.charles Wilbur G.
Absolutely great service , the best I've had in U-Haul. I was 100 % satisfiedJose M.
Very friendly and informative. I will definitely continue to patronize this location.JIMMY W.
AwesomePamela Dickeye P.
Great attitude , very politePamela Dickeye P.
Agent was very nice but the place is a mess...WILL Patrick L.
1) The transactions were too slow--need to get customers in and out quicker. 2) Lot was in poor condition--standing water everywhere. Also, need driveways to be clearly labeled--one for the car lot and the other for the Uhaul rental office entrance.James Lloyd H.
Exceptional customer service by the owner and the gentleman that works with him! I cant remember the last time that I have had that level of customer care!Sherry Melissa B.
The issue I had with the rental was it had a bad battery. Left my girlfriend and I stranded, twice in parking lot.Matthew B.
I clean both truck and van they was really dirty i also was over charge and i felt like i was being handle by Crooks i told him that he had over draft my account a head of time and i need him to fix it so i can put gas in the car and he still charge me for it . at firat i thought very nice people but now i dont think i will be doing business witb them ever again .MARCEL Lamar Cle J.
Le client n'a pas laissé de commentaire.Shakeia D.
Le client n'a pas laissé de commentaire.Robert Allen W.
Le client n'a pas laissé de commentaire.Sheila O.
Truck was so beat up cosmetically & oil gage hand did a dance at each stop once it started carrying 1300 pounds. But it got the job done none the less.Travis T.
While my experience at this place was fine I am very unhappy with my experience overall. I had wanted a 15 foot truck because that was all I needed. I was told there were none available and was switched to a 20 footer. So I had a bigger truck which was harder to park where we were loading not to mention the lower gas mileage. I had also called customer service to see my options and the woman I spoke to argued with me and basically said it was my fault since I waited ten days prior to needing the truck. I feel that if I put in a order for a particular truck, Uhaul shouldn't overbook and making what I wanted unavailable.Gerhard Arnold P.
Very helpful and thorough with all of the paperwork. Found me a auto transportation minute and had it repaired for the following day. He had way more equipment and told me I could of gotten my truck and auto transport with him. ( would of saved me time and aggravation ) I was brand new to the area and got lost looking for this location.THI W.
Le client n'a pas laissé de commentaire.Scott K.
Le client n'a pas laissé de commentaire.Megan T.
Le client n'a pas laissé de commentaire.RonaldThomas M.
Le client n'a pas laissé de commentaire.Larry M.
Great personnel to work with! Great customer service!!Harriet F.
Le client n'a pas laissé de commentaire.TimothyGale D.
Office was in complete disarray, messy and paperwork was everywhere. Looked like a hoarder lived there. Marquise, the gentleman who helped me was very courteous and friendly. He did a great job.Keith A.
Well the truck was not available for over 9 hours. For whatever reason U-haul did not have a truck available as scheduled. The proprietor did his best to go and get a truck. This did delay my move by a day. I appreciated it being worked out, but really would prefer to have the equipment available when scheduled.PaulCarson H.
Le client n'a pas laissé de commentaire.DeidreShennell W.
Le client n'a pas laissé de commentaire.AnnabelleStoddar F.
Owner was very personable and aimed to please. It wasn't the typical location that I would have thought of but they took care of the equipment and were super helpful!BrandonMichael A.
Le client n'a pas laissé de commentaire.KrystalShamel C.
Pretty dated place.DANNY R.
2 he in person wait to get a truck that I thought I'd done online check in for. No packing blankets or hand dolly at the site. 6 hrs for those to be delivered to me house and I was not given the appropriate amount of blankets, so the pickup day was pretty much wasted. But Gerald did give me an extra day for free.Timothy L.
Mr. Gerald was awesome! He was professional and knowlegable. I will be referring my friends and family.Benilisa C.
Remove this franchisee location from your company! Terrible experience and customer service. Proprietor is one old man who does not seem to understand the technology that Uhaul is using. Runs the store out of basically his home! It is filled with crap! After I used the app to find the truck, enter the rental agreement, and pay he refused to give me the key until I waited in line. I waited 1 hour just for the damn key!!! What is the point of allowing people to skip the line and check out the truck on the app if the proprietor of the location does not understand how the app even works! He filled out everything by hand. One of the least efficient and frustrating experiences I have ever had. Terrible. Its disgraceful that U-Haul would allow this type of shabby operation to represent its company.Joshua H.
Le client n'a pas laissé de commentaire.JOHNFRANCIS L.
Great service and friendly! Will do business there again , and will recommend to friends.WILLIAM WARREN M.
Exceptional service-----no changes!DANIELEUGENE M.
Le client n'a pas laissé de commentaire.DANIELNATHAN H.
Le client n'a pas laissé de commentaire.CALVINRAY C.
Le client n'a pas laissé de commentaire.Roderick K.
Very experienced, knowledge and great service! Would recommend and will use again!!!VINSONGEORGE W.
Le client n'a pas laissé de commentaire.joseph N.
Gerald was very helpful and went out of his way to assure I had what was needed for my move. Would highly recommend to everyone!JOSEPHOSCEO N.
Great experience! Customer service was superbBENJAMINKAAA D.
Excellent customer service. Very helpful. Has the "little town" feel and treatment. Everyone was friendly and polite. Thank you !CHRISTOPHERMICHA W.
Gerald was absolutely amazing. very friendly and helpful, informed us about the location of a place that rents storage units and where to obtain boxes and moving supplies. This experience could not have been any better.CHRISTOPHERBRYAN D.
Le client n'a pas laissé de commentaire.Philip L.
no recommendations as process was handled quickly and efficientlyKAREN B.
Le client n'a pas laissé de commentaire.JESSICAANN G.
Le client n'a pas laissé de commentaire.john C.
Great SalemanTREV H.
I honestly did not see anything that needed to change at this location. The owner and his workers were very nice and showed me the correct way to hook up the trailer that I rented. Super , super nice people.VICTORLAMAR W.
Contact less service still had to go inside. Had to wait until they figured out I had already reserved it and checked it out. Waited for 20 minutes before I got out.Drifford B.
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