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DAVID B.
Customer Reviews for Wurst & Sons Auto Repair & Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Just a little expensive considering you promote 20 dollars a day and I paid 160 for 1 day
Alexandra M.i will definitely be renter from you in the near future.
rob S.Give more details about what to expect with the mobile 24/7 pick-up process. Very frustrating to arrive, think it will be quick, and then have to do a million steps to finally be able to go. Give a heads up about having to have a contact that will be called, let us full out information earlier. Wasn't difficult, just would have been nice to know all the steps before hand. And if the steps are somewhere, make them more obvious!
Anthony C.Awesome
Jason K.Great place to rent from. Thanks again
William B.Great people to rent a truck from.
danny I.Everyone at Wurst and Sons was excellent. Very helpful and friendly.
Cory S.Truck smelled like a smoker. For us non smokers it was irritating. Somehow need to make trucks smoke free. Or designate trucks as you can smoke in
raymond M.Real Pros running this operation.
Mark C.Check equipment before and after rental
Virginia T.I received 13 emails from Uhaul for this transaction. That is ridiculously unnecessary, that should be changed so your customers don't have to deal with their inboxes getting flooded with emails.
Andrew G.They did everything Actually went better then I thought it was they was nice and easy people to deal with will definitely go there again
THOMAS M.The van had a slight leak in the roof. It was raining the day we used it to move. We noticed it were able to guard against damage to our belongings. However it should be looked at. I will notify the dealer in the morning when they open up.
claire T.Mileage cost is crazy!
Joe M.The interior of the cab was dirty.
Charles W.5 x 9 open trailer was ready as scheduled and performed great. Easy set up and use… “Bill†was very helpful and understanding Thank you
marvin S.Parfect
Henry M.Truck was in horrible condition. Dirty and full of mud. Truck was loud and wouldn't accelerate normally. Very dissatisfied as i use u-haul on a regular basis. Spent $360 and felt that i wasted my money!!
Damien G.Truck temperature was going up and down all day
Omar G.Picking it up was very easy and it did look clean. However, the truck smelled very strongly of vomit. We had to drive with the windows open the whole time. Also, the truck would shake violently when I would brake. I'm not sire what specifically was wrong with it, but you might want to get it checked. I understand that they probably didn't know this, and I scheduled to pick it up on a day your were closed, so there wasn't anyone to tell.
Kathryn M.S.O.
Virginia M.Friendly inviting environment. Good people.
David V.Bill and crew always take good care of me as I am a repeat customer
Robert G.Quick, easy and professional
Henry M.Complétée
Renee B.Helped hookup and very friendly service.
Tyler D.Windshield was very dirty inside and out. We did clean it to provide better visibility while driving.
Michael S.Small office space but clean, neat and it had everything I needed. Service was great, friendly and helpful. Pick up and drop off went quickly and smoothly. First time using this place. It was 25 minutes away but it had trailers my local places didn't. I would definitely use this place again.
Jim M.I did not think it was the right thing to do to charge for another day (4 days instead of 3). I rented it on Tuesday around 8:30am and returned it on Thursday in the early afternoon. I was told that I would be charged for another day!
John S.Very helpful and friendly. Easy to work with. By far, the best U-Haul experience.
Christian H.Great customer service!
Megan F.Don't make any changes, the service was fantastic, they were exceptionally helpful at this location and the equipment was in great condition.
Jennifer S.Have used Wurst and sons half a dozen times, and always a good experience! Je les recommande fortement.
Andrea C.They were very helpful don't think they need anything to improve the service they gave us
james B.Bill Wurst was friendly and efficient! I have already recommended this location to someone!!
Marc L.nothing, excellent experience. will Rent their Again. Thankyou!
charles B.Excellent and friendly service
Nancy P.Great Service - thank you JG
argiri G.Equipment maintenance needs to be a higher priority. I rented a tow dolly, the ratchet straps needed lubricant to work properly.
John K.They were awesome to deal with....very professional
ED H.Nice employee and helpful.
Charles B.very professional
GEORGE S.