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Customer Reviews for Xtreme Bed Liners
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very good Customer service Friendly Location
MOHAMMED QAwesome in and out rental,with no hassles Aaron was spectacular hit up extreme bed liners with u haul rentals.
JOE BLocation workers were very nice and friendly and fast
ARIANA TAWESOME EXPERIENCE AT EXTREME BEDLINERS RENTING A UHAUL EVERYONE WAS VERY FRIENDLY THANKS ERIC AND TIM!
TIMOTHY DDropped off my uhaul the night of the 3rd. Tried to call for the next 2 days with no response. Finally got a message saying my uhaul was dropped off on the 5th, two days after the actual return.
Floyd HThey're always helpful and very polite. Great customer service!
Briscilla SI ordered a dolly and never received one. The employee told me it would be taken off and I also notated it during the initial inspection. The employee also told me that I can drop off my vehicle at any local but I went to the location I selected. I was charged $153 at Extreme Bed Liner and another $145 from U-Haul Moving and Storage of Katy. Spoke to customer and I have yet to receive an email refunding me $120 for the $7 dolly rental.
YKENGIA VService was excellent at both pick up and drop off locations. Employees were helpful and had a great attitude when explaining the process
ANDRES RNothing! Y’all are great!
HEATHER HMonica was AWESOME! You can tell sge could do this in her sleep. She's fast, knowledgeable and SOOO friendly. She is a great representative of Uhaul at that location. I'd highly recommend this store.
VICTORIA RWas able to get things done quickly and efficiently with the right vehicle; thanks
Mary T👍
MIRTHA MDropp d off at night no contact. But used them many times and recommend them
CURTIS BWas not told i was at wrong dropoff and was charged for it
TODD SFriendly staff and front desk. I originally requested a 15 footer and received a 20 footer with no upcharge due to a schedule issue. I was nervous driving that big truck. Only thing I didn't like was the steering was a bit too loose in controlling the steering.
TONI TNice people run this place. Great service! Thank you!
Vinh NNo hassel pick up and drop off. I will definitely use them again
Shannon GCheck out maintenance on trucks before renting to customers
JASON CGreat service
RICHARD SI have no suggestions for improvement here. My experience with Xtreme Bedliners and the rental of an Auto Transport trailer was perfect. Their communication and customer service was top notch! The AT trailer was perfect for moving our Honda CRV 200 miles. It pulled and tracked really well. Everything worked fine on it, the ramps, the tie-down straps, the chains, electric cord and lights. Our trip went very well with this trailer. Only issue I had was the U-haul location I returned trailer to in San Antonio checked my trailer in but did not enter it into the system that it was returned. So, I received an urgent message from U-haul saying my trailer was overdue when I had returned it the same day. It took a couple of phone calls to fix but it got fixed.
ROBERT DI was impressed with cleanliness and efficiency
ANDY GDylan was very helpful throughout the entire process.
RIHARD KThank you, smooth travels and rental. People very friendly and helpfu. Lisa
LISA RI had a reservation so pickup was fast and easy.
RANDY DGood customer service
Dianne HBe ready on time. Our reservation was at 8am but they were not ready before 8:30. Have all accessories available online. We did the reservation with a dolly but they informed us at payment time that this was not available at this location.
Sarah ATruck cab had not been wiped clean. Food and beverage drippings and old dirt inside the cab. Truck box floor was not swept. We had to sweep the dirt and miscellaneous trash and hardware from the last customer before loading.
Daniel MStaff was very friendly & assisted me with any questions I had. Merci!
roland rClone Dylan. He is the best agent I've come across. Merci!
EDWARD FI really can't thing on anything else. You guys are so polite and considerate. EXCELLENT CUSTOMER SERVICE!
Briscilla SAsked for a dolly but didn’t get one.
Azhar BNa
Thomas ZThe only issue we had (and overcame) was the lag in checking in on the app due to our connection speed. That caused a couple hiccups. Only improvement I can think of is to provide a wifi for better connectivity on the lot.
Jessica YThe lady that helped me was very nice she told me everything I needed to know u guys are excellent in my books .Again Thanks ❤️❤️🙏🏽🙏🏽
sherlita wThe people at xtreme bedliners are absolutely the best.
joseph fGreat service…….knowledgeable and helpful…..
joseph fthe staff was very friendly & helpful truly made you feel at home, would recommend this place to all
Jakob MNo improvement necessary! Personal, professional and courteous service!
Jesus UI experienced a nightmare in picking up equipment - this was the third location to pickup my equipment. very frustrating!
Charles WGreat customer service and the ladies up front are awesome.
Ron JEasy, convenient & affordable
THOMAS FIt was a seamless process.
Jimmy BI have done business with Xtreme Bed Liners for many years but never involved a U-Haul rental. The staff was very helpful in changing the original drop off location to their location. Definitely will rent a U-Haul truck from them in the near future. Joe V.
JOSEPH VAll is good
Jesse SWe had an excellent experience with Xtreme Bed Liners! The communication, professionalism, and quality of customer service were all fantastic! I highly recommend renting from them.
Darrell BWe came right at closing time and the U-Haul rep was very helpful and friendly.
Mike DNothing everything was perfect.
Marko wThe owner assisted in getting the vehicle backed into a parking space and I promptly received a copy of my receipt.
Donald WThanks Christina you are the best!
Paula MThere was one tire on the trailer that was worn down to the wear marks that I pointed out. U Haul had it replaced with a new tire at my home. The repairman pointed out that the tire also had a nail in it. This would have been an excellent rating otherwise.
Ralph AQuick and easy love this location and will go back next time for sure.. the lady working was amazing..
Donnell SI would say excellent aunt service and we'll come back. Also, thank you very much, appreciate it.
Lupe CI was given instructions to place the key upon return to the wrong box. Now the keys are misplaced. Not certain how this is passed off as my mistake because it's certainly not. I do not plan to incur the cost of rekey. Why wouldn't the business have more than one key?
VIRGINIA AChristian is awesome.
Benjamin MContinue the excellent work and courtesy
Douglas Walways prompt and courteous service and the staff always friendly and helpful
WILLIE BEasy access to parking area. Handy location.
Connie S