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Mekyra A
Customer Reviews for Yale Corner
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The air conditioning was not working when I picked up the truck and worked only intermittently. The truck was clean. When I filled up the truck before I returned it, the gauge did not respond. It took 15 minutes to go from 3/4 to completely full. That's unacceptable. I kept putting in more until it overflowed a bit trying to get the gauge up. I even called Road Assistance for help with it. Next time, I'll fill it up normally, then go to lunch in until the gauge catches up, then pay for the gas.
Diane BNothing I can think of. Excellent customer service and moving experience all around.
Lester TGreat customer service, fast and efficient
Marlon BJames was extremely helpful throughout the entire rental process. Very informative of what to watch for and I will definitely be recommending their location for any future services! Merci.
Jared SThe app definitely needs improvement but the staff at the store rescued me & checked me in
Diana MGood company to rent from
Ledell RThe employees at this location were wonderful all around. Will definitely rent here again!!!
Delores HVery polite and professional!! I will rent again from this location
Jennifer FGood customer service, and availability of products.
ANTHONY YVery satisfied
Yolanda RGood Business
Yolanda RNever rented uhaul equipment at a gas station so easily and so fast! Fortement recommandé!
Sidney GVery thorough with explanation. Vehicle cleaned. Battery died but a service worker was contacted and responded effectively. Will use this location again when needed.
Deborah DVery helpful and responsive. Great place to rent from! Je les recommande fortement.
George KSmall location, stressful.
Travis SConvenient location!
Daniel CMore signage would be helpful. Otherwise the two gentlemen I dealt with (Rob and Memoo) were awesome to work with. Would definitely use this location again.
Richard BPeople were great. Uhaul logistics and truck were a mess. Horrible experience….
Martyn BRob was great helping navigate the broken system. I kept coming up against a broken website. Perhaps it was on my end. Dunno. But yeah it wasn't easy. I couldn't even submit the final Milage and fuel level and the one submitted was for less than the gas left in the truck. It's only a few dollars and doesn't matter, butit's the point of it all. I've yet to have an easy experience at uhual over the years.
Mike DGentleman I checked out with stated he did not have the moving pads, furniture dollys, or other dolly I had rented...he said I could pick up those items at the Archer location. I went to Archer and they did not have these items. I was still charged for them. I called the Area Manager Dennis Botts ...he said he would take care of it. He has not done so. Now he will not answer my calls.
James CThe truck looked as if it had been driven in and parked with no attention given. The windows were extremely dirty and bug splattered. Hard to see out. The truck box had leaves on it. Not that many but I still ended up cleaning it so I would not be charged cleaning fees.
Derek Y