Every thing was good
jacoub M.
Customer Reviews for Your Attic Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I really can't think of anything. Everything went perfectly! Merci.
James V.Mario was super helpful, friendly, flexible and professional. I had been frustrated that UHaul sent me to an inconvenient location when I had reserved around the corner. He was so great about working with us on times - made it much easier. Although I Uhaul would honor the locations reserved well in advance, awesome staff like Mario will keep me coming back.
Lynette H.Gas was marked as full on paper but gage was down a little. Drove a total of twelve miles and added two gallons before return. Gage showed fuller than when I picked it up. Tank would have held more.
Clyde D.Great customer service!!!
Heather N.The front staff was very accommodating, friendly, and helpful. The truck I rented was also in great condition!
PHILLIP V.Really friendly and helpful. Thanks!
CHELLE E.Could have been cleaner especially when we still have Covid frats
Jeffrey R.Marius Sfirlea helped me to get the truck and get me going very quick. I am very happy with the service provided by Marius.
Dan N.The representative was very courteous and helpful.
Sandra P.Truck was very old and swerved a lot.
stephen B.Great place
SAMER SAMIR Y.Speed of service was slow & over priced for the milage
Erin S.Uhaul's after hours return app is tedious, glitchy,, and generally horrible to use after a long day moving.
Ray S.We greatly appreciate the great service throughout the process. Thanks very much! - Mark & Susan Kerney
Mark K.The gentleman that I rented the U-Haul from was a complete professional, wonderful experience. I wish everyone could experience a wonderful rental. Thank you, Daniel Martin Waterford, Michigan
DANIEL PAUL M.Great service.
Joseph O.Friedly,and helpful
THOMAS WILLIAM S.Take pics of everything before and after returns when location is closed but you are picking up after hours.
DARREL D.Hassle free and respectful experience!
BARBARA KAPLAN P.I couldn't find an ice scrapper. Good to point out where it's located during winter months.
PAUL BRIAN C.App is slow to upload and analyze photos, sometimes it doesnt even work and I have to do it on the web browser
Miguel F.M myI was very disappointed with being charged extra for my rental. The return process sucks due to my wife and I was at the commerce location for about an hour trying to return the rental. This process for returning vehicle sucks. We couldn't get reception and just terrible we were outside in cold.
NORBERT JULIUS G.Location location location Deliverable was acceptable Convenient & Accessible
ROBERT PRESTON H.Very helpful, great customer service.
James B.The so experienced sufficient problems when returning the vehicle. Tried, quite literally, 100 times to get the photo and finally just have up and left. The so forces you to use the apps camera, which sucks. No option for you to use a picture from your gallery. Your do have that option when getting there truck, why not when you return it?!
James P.Great customer service !
SALLY ANN A.No person was on site to assist with the return process at 9:40 am. Had to use cell phone return process, which is way too long and terrible. Never return there again.
Norman A.Unable to do a return from the APP. It would not accept the picture of the mileage so I left. Next day I tried to ca;; Uhaul and it as over an hour wait so I hung up. I Googled and found the chat. couldn't find the chat on your site. Return process for me was horrrible.
MITCHELL DAVID R.Great to work with.
RICHARD MARK W.The truck was horrible/! The brakes were spongy and the steering was loose! But then again with 165K miles I would be too! @ $0,99 per mile i think that you have made your money off this old beast. I would not rent here again because of this or i would ask to see the equipment before hand.
John S.Wasn't very happy at all the whole back of the uhaul was disgusting filled with dirt and Receipts. Like I really thought they clean them
Jacob M.Actually cleaning the car
Theresa W.Excellent customer service
JOE D.East pick up and drop off Friendly manager
LANETTE IRENE O.Very little parking for return vehicle, and what was there was difficult to easily use.
Mark W.Online location services need to be easier to use
Jason L.Everything was perfect. It could not have been easier from start to finish! Je les recommande fortement!
STEVEN CHRISTOPH K.THE P.O.S. FORD SHOULD NOT ON THE ROAD THE BRAKE SUCKED DID I SAY THE BRAKES SUCKED THE WHOLE TRUCK SUCKED WILL NEVER RENT FROM U-HAUL AGIAN THE ONLY REAISON I GAVE 1 STAR IS BECOUSE I CAN'T GIVE LESS I WOULD GIVE -10 STARS THE TRUCK WAS UNSAFE AT ANY SPEED
KELLY MARIE I.I was not told that I had a limit on mileage before I rented the truck and got charged an extra $17.17. Not happy about that... Gentleman that worked there was very nice.
Rickford V.This was my first time and the Manager there was very easy to work with, answered all of my questions with outstanding customer service.
RUSSELL EDWARD E.Marius is the best! Very helpful, knowledgeable, and personable. I will definitely recommend Marius and U-Haul to my friends.
CHRISTOPHER JOHN C.Truck had broken glass and empty soda bottles behind the drivers seat in the cab of the truck. Other than that, smooth experience.
Alison L.I've had more good experiences with Uhaul than bad, but this place definitely stands out in regards to great customer service and being easy to work with. Next time I need equipment this will be the first place I look too as the customer service was above and beyond.
Karl F.The gentleman who helped me was fantastic! He was very friendly and helpful; he called me in advance and coordinated arrival just a few minutes prior to opening to ensure that I was able to quickly pick up my rental trailer without having to wait for his first appointment for other rentals. I was able to get in and out quickly and without issue. Great location, great service and great overall experience.
Aaron P.