Évaluations des clients Your Storage Place

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Your Storage Place

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Timothy R. le

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Nice storage place, very nice and helpful manager. They have good online coupons as well. However, they charge to a $7 refundable order fee, but only refund if write a review...

Veronica G. le

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Very friendly and clean! Great experience after a very long 2 days of moving. Staff was helpful and kind.

Terry K. le

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The location was good and the staff was friendly. But I will not be using uhaul again because when I turned it in I was charged a mileage overage that I shouldn’t have had. Either the original mileage was incorrect or the estimate was wrong. Regardless, I will rent elsewhere moving forward. This was my third one-way rental in about 6 weeks and I’ve always turned equipment in timely and in good condition.

MARY J. le

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The staff that checked us in were very knowledgeable and friendly. I am excited to know that my stuff will be cared for by these two people.

manuel c. le

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Le client n'a pas laissé de commentaire.

Kirk G. le

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Le client n'a pas laissé de commentaire.

Susan K. le

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Everything went so smoothly! All our questions were answered and the pick up was simple.

Juan G. le

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Le client n'a pas laissé de commentaire.

Andrew T. le

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Congested parking

Jessica A. le

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Le client n'a pas laissé de commentaire.

James N. le

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The staff were friendly and professional. We had an excellent customer experience.

Felicia D. le

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Eric was very friendly and helpful. Price and location are good. It was challenging turning a 20 foot Uhaul truck around the aisles.

Matthew M. le

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Place is clean(even the restroom was well stocked and cleaned). Eric was really helpful, inviting, unintimidating, welcoming, kinda funny and pretty cool.

Jamie R. le

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I was looking for the lowest but best price for ME. I called to get information about the units I've seen online and I thought I wouldve been offered the unit ive reserved for 39.00/monthly but wasnt

Andrea S. le

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Le client n'a pas laissé de commentaire.

Michelle H. le

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Le client n'a pas laissé de commentaire.

Leigh D. le

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Le client n'a pas laissé de commentaire.

Judith j. le

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You switched the location and it costs me more in mileage. If you are the one changing location, you should compensate me for the extra miles and time. It is unacceptable that you charge us.

ROBERT G. le

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People real friendly and helpful

Robert G. le

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Le client n'a pas laissé de commentaire.

terry m. le

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Le client n'a pas laissé de commentaire.

Wesley S. le

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These comments are directed to uhaul and not to this specific rental location. Overall, insignificant in my overall experience. I got the truck and worked with awesome people to get it. Renting was smooth and painless. Highly recommend! That said... 1. The website was straight forward and simple in creating an appointment and checking in; however, navigating it to make changes was not as easy. Finding a phone number or email to directly communicate to the rental location became frustrating. The requirement to make changes by the day before pickup felt restrictive in my overall needs for the rental. 2. My reservation was canceled (not by me) 30 minutes after it was scheduled. Honestly, not a problem. I just wish that was a little more clear when making the appointment. 3. The website was not up to date on where my rental was available for pickup. I called beforehand and was told my reservation location had no trucks at all as they were under construction.

andres f f. le

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last time the truck is a little dirt on the floor and doors need a lub on they and the rest on service god and the price for rental a truck is nice and affordable,thanks guys make me my next rental with yours

grover l. le

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Well, maybe if the entrance to the facility was not on a very busy street.

James H. le

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From the online site, it was not clear that the location had nothing other than the truck. I needed additional items that were only available at a full service store. The truck was in good shape and I drove it 1300miles in 3 days.

Willis K. le

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Le client n'a pas laissé de commentaire.

JOEI J. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

Mary A. le

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Outstanding customer service. Way to go team!

Ken j. le

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Le client n'a pas laissé de commentaire.

Juan M. le

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Everything was running smoothly until employee could not open keypad lock in the truck delaying departure. Take time to train employee on that matter.

dennis c. le

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The courtesy with which the staff treated me (Veronica and Stephanie) was exceptional.But the truck I used, ID - DC3310K, had not been properly maintained. While it drove well with satisfactory comfort level in the cabin, IT WOULD FAIL DMV's INSPECTION for the following reason: the headlights were completely out of focus with the high-beams non-functioning. My return drive was at night using 290W to 281S from Austin to San Antonio. This route is not lit up like an interstate and was thus harrowing to drive on in this truck. I had not been informed of the defect when initially renting the truck but I did inform Stephanie of the problem after I returned the truck. I believe she made a note of this and I hope the defect is fixed. But the onus is not on her. It is on U-Haul to ensure all your vehicles are safe for the customers.

Deborah C. le

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Le client n'a pas laissé de commentaire.

lydia b. le

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Le client n'a pas laissé de commentaire.

Angela M. le

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Le client n'a pas laissé de commentaire.

Monika W. le

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Le client n'a pas laissé de commentaire.

julia d. le

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Le client n'a pas laissé de commentaire.

Michael b. le

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Empyolee was absolutely great to work with.

YVONNE Q. le

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Le client n'a pas laissé de commentaire.

frank g. le

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this is a storage unit/minimal uhaul rental place, was told I would need to drive to 2nd location to get tie down straps. Requested they (uhaul) they do that for me as I was flying in from out of town and arriving directly from airport to pick up uhaul. they couldnt do that. purchased tiedowns from home depot. they person I talked too was on 1 800#

raymond a. le

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Le client n'a pas laissé de commentaire.

Dolorales M. le

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Le client n'a pas laissé de commentaire.

Alvaro G. le

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Thank You!

reginald l. le

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Keep doing what you have been doing. I must confess that the agent at 6414 San Pedro was very cordial and polite and through our interaction and he made sure my needs were met... will recommend anyone at anytime to this location-

John P. le

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When you rent a unit out for a daily rental, don't charge 2 days because you kept it for 8.5 hrs, a day is 24 hrs!!!!!! Or charge by the hour then.

Kim G. le

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Learning how to streamline the wait time.

Melody R. le

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Le client n'a pas laissé de commentaire.

TERENCE T. le

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Good price. Decent unit so far.

ISLIAH D. le

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The storage area was a little dirty but not bad. The manager was patient and helpful with explain the storage agreement and operation as I was a first- timer.