I was not familiar with this new to me system, so I wasnt sure what to do. The messages I got were too small for me to read on my phone, but it was easily explained to me when I finally got a hold of the person in charge of my rental. And again, I'm used to filling up the gas tank whe I'm finished my rental, but the tank was only half full, and the little sticker on the gauge was a bit confusing. Probably just me, but not user friendly.Richard L.
Customer Reviews for 1 Call Moves U All Whimsical
(U-Haul Neighborhood Dealer)
Pour nous contacter
Barrie, ON L4M3A9
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 12h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This location is self service , I was there for half hour trying to add my information online to complete the transaction was not working. Return the truck online too I'm paying to use the truck should not have to do all this self service with my time never going to use this location pick up and return truck takes me like 1 hour of my time.vishal H.
Le client n'a pas laissé de commentaire.Matt H.
Le client n'a pas laissé de commentaire.Vittoria C.
Le client n'a pas laissé de commentaire.Matt P.
Le client n'a pas laissé de commentaire.Alain P.
See above comment. Plus calling UHaul customer service I was on hold for 20 minutes and never spoke to a single real person, just a voice telling me to wait until an available agent could answer. Hogwash!!!!! Hung up and called the company listed on my rental agreement. An actual real person answered the call immediately and told me the parking space to use and the location of the drop box. She was very pleasant and apologetic for how frustrating this process was. Again, I was required to take pictures of the vehicles condition and upload to Uhaul. Horrible horrible experience. Unless this process changes so an actual person is at both the pickup and drop off locations I DO NOT reccomend anyone rent equipment from UHaulCathy H.