Le client n'a pas laissé de commentaire.
Loren S
Customer Reviews for 17 South Warehouse LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Cruise control and have someone check all the tires and wash the outside of the rentals at least…
Rodney MThere was no clear direction at the drop off. A person near the trucks said to drive down a dirt road and look for an office. The phone number for the location was not receiving calls, the gate to the road was locked. 4 hours later we tried again, the gate was open, and no one had a reason for not answering the phone. Will not use U-Haul ever again.
lisa mGreat location. Super friendly and easy to find. truck ran great, was clean and there was plenty of room at the location.... But please note - - I Only achieved 6,4 mpg with fully loaded 26' towing a small car on trailer and driving mainly highway and I drove it gentle.
David PWindshield was pretty badly covered in bugs, a safety issue.
Eroh SThis place , I love it . Talk about friendly southern charm and hospitality, professional . Courteous, . What a joy it was to deal with these people. My pleasure
Vanessa PExcellent service à la clientèle.
William JRide on 17 was very bouncy Santee bridges were so bad my drink jumped out of the cup holder, maybe suspension might have a problem, otherwise great driving truck, would definitely rent again.
Cecil SExcellent customer service!
Sandi CThere was a big U-Haul sign on the road and a bunch of trailers parked in the grass. No clear signage showing where the U-Haul office was, no directions on where to park the equipment, didn't see any people around. I was concerned I didn't drop the equipment off at the right place on the lot
Michael FI have used Coastal Transfer & Moving before. They are the best! Professional, experienced and efficient.
Valerie WNASTY
Larry PNASTY
Larry PThe truck was filthy and on empty when I picked it up. It was pouring down rain and nothing was connected to the truck and the staff refused to assist in connecting the auto transport to the truck nor the cargo trailer to the other truck. The lady at this facility did not know what she was doing and it took over an hour to do the paperwork. This was the worst experience I have every had. Will never use them again. There was 3-4 cats just roaming around in the office and it was in complete disarray and the lady's phone would not work for me to sign electronically. HORRIBLE experience
Larry PExcellent
William FThe pick up location was great. The drop off location in Hinton WV was horrible. The lady screamed at me and totally embarrassed me. I would never recommend that drop off place to anyone!!!
ROBERT CWe drove 30 minutes out of our way to drop the uhaul off at this location and they said they were not authorized to accept the uhaul. It's absolutely unacceptable that we were able to select this option on uhaul's site if we couldn't drop the uhaul there. We called multiple uhaul numbers before we were able to change our drop off location and ended up an hour away from where we started.
Justin HBe on time when a appointment is made! Not a 1,5hr late.
James ADifficult to get the service people to their place of "business" then took awhile to get the lady off the real estate business call.
Agnes WThe only suggestion I could make is to install a larger, more visible sign instructing customers on how to find the U-Haul office.
James HHard to find the office to drop off the keys
Jarell LAnswer the office phone when called. Clean out the trucks better. Pre stage the pick ups so the customers are not wadding in water to get to the items.
MICHEAL WNot easy to locate. Equipment and office not together. A little confusing.
Tyron NNothing, Jay and Susan where very helpful.
ANTHONY WUpon arrival they acted surprised to see me. Very disorganized and servicing U-haul customers was not their main focus.
Thomas FThese people were great. Couldn't have been nicer or more helpful
Chris CExcellent customer service!!
Valerie WWindshield wipers no good the lights were not good either
JASON BNever met the actual person because we were scheduled to drop it off at 8:00 a:m and they didn’t open until 9 - a fellow office person was excellent in inspection and paper work
Lloyd HWhen you rent local it should give you a certain amount of miles and once you go over that then you start paying for your mileage
Ada JThis was obviously a new location. It was over 60 miles from our preferred location. Spent over an hour waiting for them to fill out paperwork which was filled out incorrectly. Was told multiple things by different reps as far as what would be needed at pickup which was all wrong. They didn't even write out a contract for the trailer.
Jacob M