Customer Reviews for 204 Fuels Waverley
(U-Haul Neighborhood Dealer)

1 188 évaluations

1437 Waverley St   Winnipeg, MB R3T0P7

(204) 275-5455

Heures d’ouverture

  • Mon-Fri: 7 am–9 pm
  • Sat-Sun: 8 am–8 pm

Services dans cet établissement :

Pour nous contacter

(204) 275-5455

1437 Waverley St
Winnipeg, MB R3T0P7

Services dans cet établissement :

Heures d’ouverture

  • Mon-Fri: 7 am–9 pm
  • Sat-Sun: 8 am–8 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

The particular vehicle I rented could use some transmission work, very slow to upshift

simon s 
Évaluation :
5

Due to no fault of the staff at this location (as I understand) … they did not have my reserved 2x 1 dozen furniture pads. They said they had none. We agreed that I would go to another U-Haul nearby and get the pads. Just a comment that this disconnect was time consuming and annoying. Another disconnect was I called at the time of making the reservation…. And explained I had some boxes to return not used from a previous move…. And that I had not purchased them there. They advised I could… but when I went to do so… they asked for receipt (I had) and then said I couldn't return because they were not purchased there… that I had to go to original purchase location to return. Small issue… but annoying. -Eric

Eric S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marc D 
Évaluation :
4

Tried to top up fuel to where it was, but the gauge didn't reflect right away. Tried second still had same issue until the tank was full.

Jui-Hsiang L 
Évaluation :
4

Convenient location.

Tammy M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chetan J 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Michela T 
Évaluation :
5

Nothing , excellent overall.

Alicia I 
Évaluation :
5

Very hardworking worker!

KIRK T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

abdallah a 
Évaluation :
1

Worst U-Haul experience ever. First of all, the cashier was prioritizing gas customers so I waited 20 minutes to get service. Customers should be served in the order they arrive. When I was finally served the cashier had no knowledge of my booking so I had to repeat everything, even though I booked the truck 3 weeks ago. Cashier did not show me around the truck. The dolly I ordered was not in my truck. He made me grab it from the back of the store and put it in the truck myself. Terrible service! When I returned the truck same guy was there giving the bare minimal.

Raissa U 
Évaluation :
5

I can’t think of anything honestly.Everything was seamless & simple.

Terrence E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

inna A 
Évaluation :
5

Everything was on-time and amazingly fast.

Victor C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oluwaseun D 
Évaluation :
5

The rental experience was easy and quick

Joe M 
Évaluation :
1

Service charge for fuel and fuel recharge fee for 1/4 of fuel was outrageous.

Afra H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arif A 
Évaluation :
1

Too much happening here, with people getting gas and other dealings! We were repeatedly ignored during our own attempt to get through what we needed to do in regards to picking up our uhaul. In the end, we were charged on our credit card twice!! Not good business! Thank you to the main office for crediting us back after a week of waiting! We would never use or recommend using this location again.

Donna M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter L 
Évaluation :
1

Picking up vehicle was a disaster and took extremely long. Process is either far too onerous (a U-Haul issue) or staff don't know what they're doing. Location is also a gas bar with no pay-at-pump option. Therefore every customer comes in to pay. Employee always has to pause the U-Haul pickup process to serve gas customers. Gas bar sells gas at a discount so gas-paying customers are constant. Took over 30 minutes to get my U-Haul and I had pre-registered everything online. No way can an employee break away and show/check the U-Haul before I drive it away. They can't leave the counter for a second. This was my second trip to that location on the same day. On the first trip (after a 20 minute wait), I was told my pre-booked U-Haul wasn't there. Was told it would be two hours before it arrived because previous customer decided to keep it longer. I had movers and elevator time booked which now had to somehow be changed at the last minute - at cost to me. I was offered a $50 discount for my trouble (on an $1100 rental). $50 wouldn't even cover my gas going to and from this location multiple times. After receiving final bill/receipt, no discount had been applied anyway.

Murray R 
Évaluation :
1

For 22 mile usage, we had to put in 21 liters of gas, it's ridiculous. Customer support was of no help and the tank (although the gauge was at F doesn't mean it was completely full) wasn't full.

sayed t 
Évaluation :
5

Le client n'a pas laissé de commentaire.

habibUR r 
Évaluation :
3

The van odor was nauseating.it smell like urine inside. I have to get the window open during my short trip to get fresh air in rainy day!! Likely it was a short drive. In fairness the guy brought parf and spray it. I used other van from other companies, Ihave no idea why a huge company can not afford cleaning!!

Abdelilah S 
Évaluation :
5

Excellent service thanks

weldeyesus g 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jaden h 
Évaluation :
3

they said that the tank was full when I took the car, I drove 12 km, and came to refuel the car and it took another 13 liters to fill the tank. What kind of car has a fuel consumption of 13 liters per 12 km

volodymr p 
Évaluation :
1

The van I rented it is super dirty and smell horrible. I won't never rent a cargo van here. Plus, my van didn't get full tank of gas when I received. But the worker let me pump gas full tank after I returned the car. Very bad experience. I truly trust this store cause I rented several times before. But this time is very different from the last time.

Tianshi H 
Évaluation :
5

Everything was good and the lady checked in and out was very nice and helpful.

sukhpal b 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Greg K 
Évaluation :
5

Nothing I thought they were very friendly and informative and great Customer service

richard k 
Évaluation :
5

Fabulous personell !

TED K 
Évaluation :
4

Check tire pressure, clean box. Not a big deal, just a recommendation

Reid B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

chukwuemeka a 
Évaluation :
3

I would recommend this location because of the great service of the people there. The vehicle was dirty, the uhaul system does not work yesterday and i have a lot of issues to get all the info about my rental.

Bruno F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kerry M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GURMEET A 
Évaluation :
4

More parking for customer vehicles while using u-haul vehicles would be good.

MICHAEL W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M 
Évaluation :
4

Clean the vehicles

OKINO W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MAJID G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paulo A 
Évaluation :
1

Empty the back of the truck. Went an hour to pick up something. Truck was full of soneone else's junk. Wasted my day and took time from work to get the job done. Expect a full refund plus free truck next time

darryl k 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mirwais W 
Évaluation :
5

Truck dirty on exterior. Drive, park, reverse lever very loose and hard to engage

Murray H 
Évaluation :
1

The equivalent was very dirty. Parked at very narrow place.

Dishant P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Oluwayemisi A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bola A 
Évaluation :
1

I went to the 204 Fuels waverly u haul. It was worst experience of my life. I asked for the van and i was given the semi truck thing. Poor visibility, not cleaned. And there was no washer fluid in it. THE WEATHER WAS RAINY AND THE VEHICLE WAS MESSED!! Hate it: then the person asked me if i can drive the trailer i was like okay. And then regarding the price. He firstly told me 40 Miles. And when i vame back it was 38 miles and still 2 miles legt and i was charger beyond what they said me. He told me 37 and i was charged 86. And then he is telling me he said 14 miles and not 40 miles lile WHAT THE HECK! Honestly the worst experience i have ever had in my life. I would never recommend u haul at this place next time. BAD THING FOR THE OWNER!!

rishi k 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jan B 
Évaluation :
1

I was charged for 61 litres of gas I didn't use. I emailed when I got the receipt the next day. I would like the gas charge reversed.

DONALD M 
Évaluation :
1

-less then a quarter tank of gas at pick up -covered in snow -awful parking lot to get the van in and out of

jasmine c 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy T 
Évaluation :
4

Ensure all vehicles are reverse parked to allow for easy exit. Also ensure there are snow brush/scraper in the vehicle due to frosted windows.

Evan B 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Maria A 
Évaluation :
3

The person who helped me was good - very helpful and friendly and picking up and dropping off were both easy and quick. The truck itself was fine. Location was super convenient. My only gripe was that I also rented 6 furniture pads which they did not have in stock. The person who helped me said this happens often, that the site will let you rent the pads but they don't always have them at this location.

Melissa K 
Évaluation :
5

Service was really great. Continue the great work so the next customer appreciates the service too :)

uzoma e 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Salman F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tony R 
Évaluation :
4

So east!

David N 
Évaluation :
2

Truck had almost no gas to start, empty sign came on after 1 mile, and I only drove 10 miles. Other than that was okay. I left a 1/4 tank full and was promised a refund, discount for gas because it was a lot lower than the signed contract

Dragos D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ivy d 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adebiyi A 
Évaluation :
3

Le client n'a pas laissé de commentaire.

neil f 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kylee N 
Évaluation :
1

We rented a 15 ft u haul and we encountered the following problems: 1. They indicated that the gas level is 1/4 when we checked, its 1/8 they don't even bother to check when we informed them. 2. The u haul that they gave to us is literally full of someone else stuff. That we can't even load our things because the u haul is totally full. 3. We wasted 2 hours to deal with all these people. Customer service is nothing even they wasted our precious time during moving. 4. One employee will say something to other employee just to blame the mistake to other employee. 5. What a terrible experience. 6. Don't rent the u-haul on that location to avoid stress.

Kurtis A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg K 
Évaluation :
4

The agent was very helpful and eased the whole process Overall a good experience

glen m 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Larry F 
Évaluation :
5

The van wasn't cleaned inside or out. There is a car wash right there

jean G 
Évaluation :
5

Just want to comment on the friendly, efficient gentleman I dealt with at the counter. Thanks again.

Thomas H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry C 
Évaluation :
3

Everything went as planned. No complaints.

Timothy C 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Derek C 
Évaluation :
3

While returning the rental the service station people assisted with refueling. Upon doing so far too much gas was placed in the truck. They refused to remedy the situation on site and told me to contact customer service. I then contacted custp.er service and they refused to assist me and would not return my email. I am extremely displeased. I have another move coming up soon and I will be utilizing a different company for my needs.

Tyler L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CEDRIC P 
Évaluation :
5

Excellent service!!

Nikhil S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jana T 
Évaluation :
2

Employee tried to overcharge for gas plus mileage on in town move

James B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Louis B 
Évaluation :
5

Truck worked well and rental experience was smooth. Only negative was there was a couple of indicator likes on to service tire pressure monitor and the interior lights/dome lights didn't work

Nolan S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melanie F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DHANI R 
Évaluation :
5

All good

muhmmad a 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William J 
Évaluation :
3

First, I'll say that the employee helping me out was great, and was managing a growing line well. But for sure this location is an inconvenient one to use. The gas pumps here require people to go inside to pay, meaning that there is a steady stream of people in and out, which makes checking in to get a truck a long process. The truck itself was fine, not clean but aside from that fine (I'm honestly not bothered by it not being clean). But when returning the truck I was asked to park it front-facing, even though it was rear facing when I picked up the truck it was rear-facing, and honestly backing it into a spot in that cramped location was terrifying and I will be trying a different location next time to avoid having to navigate that lot in a truck again.

Trevor B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna K 
Évaluation :
4

We’ve used this location often, the staff are friendly & we’ve always been able to get the size of truck we need for the job!

Sandy G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sotiris Z 
Évaluation :
3

The truck was extremely dirty. There were strains on seats and dust all over the dashboard. The mats were also full of dust. It should be cleaned.

Rayyan K 
Évaluation :
5

My rental was on a Saturday. When I got there it took about 15 to 20 minutes tp get the rental process completed and on my way. It was very busy and there was only one attendant. Need improvement.

Algernon K 
Évaluation :
5

I do not think you can improve on the service I got. It was excellent. The site was very convenient for me to pick up the vehicle.

Algernon K 
Évaluation :
5

the owner is really nice and approachable

Rajini J 
Évaluation :
4

I received the equipment dirty, not full of gas and in a parking spot that when returning it to the same parking spot was told to move it because it was the wrong spot where it was supposed to be parked (uncomfortable).

Julio C 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Dehua X 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Susanne K 
Non les évaluations ont été soumises pour cet établissement.

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