Évaluations des clients 280 Space Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 280 Space Self Storage

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

ROBERT J.
Évaluation :

The reading on the fuel gauge was different than what was on my contract when I picked up vehicle. When I returned the vehicle I filled it up back to the level it was before I started driving it according to fuel gauge. I was then notified I would be hit with a $21 dollar fuel service fee. I put over 4 gallons of gas in vehicle and drove a total of 40 miles. The fee was for an additional 5 gallons of gas. So it took 9 gallons to go 40 miles? Total rip-off. I have done business for years with U-Haul with no problems but this is ridiculous.

JOHN A.
Évaluation :

Le client n'a pas laissé de commentaire.

RONALD R.
Évaluation :

Very friendly. Quick response for an immediate need.

MICHAEL K.
Évaluation :

Rented a truck and appliance dolly for pickup at 8am. Got a text the afternoon before stating there was no appliance dolly available. My wife had to go to Home Depot to rent one. Got there at my 8am pickup time but the remote pickup app didn't work (VERY FRUSTRATING), No problem, the store was supposed to open at 8:30. The office worker/check out guy didn't arrive until AFTER 9AM. This was extremely inconvenient for me as I was burning daylight in my productivity for the day. I feel at the VERY LEAST, I should be awarded a refund of 50% of my rental price for lost productivity, inconvenience of having to rent an appliance dolly at another retailer (after my reservation was confirmed at U-Haul) and the office guy showing up late and not responding to my text Friday night. All in all, I think a full refund is appropriate for future business/good will. I can be reached at 813-610-6255. If I am not available, please leave a voice mail or text me. I respond to email as well. Thanks for asking for feedback, please act on it.

BEVERLY F.
Évaluation :

Le client n'a pas laissé de commentaire.

RICHARD T.
Évaluation :

Provided much needed services nothing to add Personnel good work with

DAVID D.
Évaluation :

Crooks, asleep at the wheel. No one there, then they charged me late fees when they finally showed up. I'm refusing charges and reporting to the BBB.

WALTER L.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK B.
Évaluation :

You have to go see Jason @ 280 Space Self Storage for all of your U-Haul needs if you are in the Birmingham area. He managed the transaction from start to finish and made the rental process extremely easy.

Michelle C.
Évaluation :

Le client n'a pas laissé de commentaire.

EDELMIRO L.
Évaluation :

Eric was very helpful both times I've come here to this uhaul location

ELGIN W.
Évaluation :

Le client n'a pas laissé de commentaire.

William M.
Évaluation :

Very neat and clean. Employee was very helpful.

Diana S.
Évaluation :

We dropped the truck off after hours, so we didn't go into the location, nor see anyone. I did speak to them to verify that all was fine with the drop off, and they were very nice and helpful.

David G.
Évaluation :

Le client n'a pas laissé de commentaire.

Herbert M.
Évaluation :

Le client n'a pas laissé de commentaire.

James T.
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN L.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas L.
Évaluation :

Le client n'a pas laissé de commentaire.

HAYDEN C.
Évaluation :

Le client n'a pas laissé de commentaire.

EDWIN G.
Évaluation :

Le client n'a pas laissé de commentaire.

TIMOTHY F.
Évaluation :

Very easy to access and the trailer was in top shape.

JOSEPH K.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael K.
Évaluation :

Great experience! Super easy!

Michael A.
Évaluation :

My only major problem was with your check in procedure at pickup using the app. It is the most ridiculous procedure I have ever been through. The lack of communication prior to arrival in regard to needed items (eg 2 people to contact) what a pain. I will never use the app check in again.

RANDOLPH M.
Évaluation :

Le client n'a pas laissé de commentaire.

ARTHUR W.
Évaluation :

n/a

BRADLEY O.
Évaluation :

Le client n'a pas laissé de commentaire.

Kelli W.
Évaluation :

No additional comments, rented truck and was on my way.

CHARLES M.
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES M.
Évaluation :

STOP cheating and robbing people.

Michael M.
Évaluation :

Le client n'a pas laissé de commentaire.

Paul E.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas K.
Évaluation :

I set up a mobile pick up because I needed my truck by 7:30 and they don't open until 8:30. We got there to get the truck and it WAS NOT set up for mobile pick up so I called customer service and they changed it for me. Once I got to the key retrieval the box that they key was supposed to be in was wide open and no key inside. So we had to leave and wait for them to open to get our truck which completely defeats the purpose of a mobile pick up. This is the third time this company has made things so difficult for me I will NEVER use U-Haul again. Every single location across the US is disorganized and has no clue what they are doing. I used U-Haul because they were the cheapest but it is so worth the extra money to go elsewhere. Thanks U-Haul, you made my moving day even harder.

rick K.
Évaluation :

Le client n'a pas laissé de commentaire.

SHANNON D.
Évaluation :

Le client n'a pas laissé de commentaire.

CONNOR M.
Évaluation :

Le client n'a pas laissé de commentaire.

SARAH H.
Évaluation :

Le client n'a pas laissé de commentaire.

DANIEL M.
Évaluation :

Le client n'a pas laissé de commentaire.

KEVIN C.
Évaluation :

Le client n'a pas laissé de commentaire.

JEFFRY C.
Évaluation :

Jason is the best! He demonstrates what customer service suppose to be.

FRANK H.
Évaluation :

Please contact me for further evaluation of rental experience. 205 587 3907

mark F.
Évaluation :

I always have good service at this Uhaul location.

DONALD C.
Évaluation :

U-Haul overall needs to handle the business better with the smaller items. This was the third time I showed up to get my “reservation and equipment guaranteed” and there were NO appliance dollies. That is ridiculous. I rented a set from Home Depot 25 miles out of my way. No more.

Brian B.
Évaluation :

Le client n'a pas laissé de commentaire.

DEBRA T.
Évaluation :

We had been so excited to find this location close to our business. BUT, this past weekend, they had moved our pick up to another location that was not close. They rented us a truck, that was on the lot, that quite honestly should stay on the lot. There is obviously something wrong with it. It is SO LOUD. We were afraid that it would not make it there and back. We turned it in early as to get it off our hands. We actually had to go rent another vehicle from another company. We were SO HOPING that this location would work for us, but now we are not sure. This seems to be a problem with Uhaul in general that they change your pick up locations without you knowing it until you get there to pick up.

DENNIS T.
Évaluation :

Excellent customer service and no wait during equipment pick up or return.

SAMER C.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael M.
Évaluation :

Le client n'a pas laissé de commentaire.

KENNETH C.
Évaluation :

Le client n'a pas laissé de commentaire.

Michael M.
Évaluation :

Le client n'a pas laissé de commentaire.

Donna H.
Évaluation :

Jason was incredibly professional and helpful.

Paul D.
Évaluation :

Le client n'a pas laissé de commentaire.

Mark G.
Évaluation :

Le client n'a pas laissé de commentaire.

JOE W.
Évaluation :

Le client n'a pas laissé de commentaire.

JON D.
Évaluation :

I have rented from this location multiple times . Every time has been extremely professional and no problems .

calvin F.
Évaluation :

Great customer service

Enildo A.
Évaluation :

Le client n'a pas laissé de commentaire.

ROY P.
Évaluation :

I have used this location every time that I need a truck or covered trailer. Great staff that always exhibits customer service. Just keep doing what you're doing. Thank you!

Jeff S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jon D.
Évaluation :

Le client n'a pas laissé de commentaire.

Robert S.
Évaluation :

Le client n'a pas laissé de commentaire.

alan Y.
Évaluation :

Drop off location was friendly and accommodating

jack N.
Évaluation :

They charged for a whole extra day when I brought it back on time because by the time I checked out it took 30 minutes to finally get to me so it was 15 past my due date. Also, when I picked up the truck the time changed and said come at 8 30 instead of 7 so my whole day was thrown off. Not a single phone works in the company. I will never use u-haul again.

Teresa S.
Évaluation :

Le client n'a pas laissé de commentaire.

LENA W.
Évaluation :

When a customer makes a reservation to pick up at a specific location at a specific time, it would be great if Uhaul didn't change the reservation, but ensure the equipment is there for the customer to pick up.

Patrick A.
Évaluation :

Le client n'a pas laissé de commentaire.

Ric M.
Évaluation :

Truck was dirty inside and passenger door would not always close completely, making it unsafe Site and staff are excellent though

Clay G.
Évaluation :

Le client n'a pas laissé de commentaire.

Tiffany A.
Évaluation :

Le client n'a pas laissé de commentaire.

Tony B.
Évaluation :

Le client n'a pas laissé de commentaire.

John V.
Évaluation :

Le client n'a pas laissé de commentaire.

Samuel E.
Évaluation :

Le client n'a pas laissé de commentaire.

David W.
Évaluation :

Le client n'a pas laissé de commentaire.

James G.
Évaluation :

Le client n'a pas laissé de commentaire.

Karen W.
Évaluation :

Very nice and I enjoyed doing business with them!

RALPH B.
Évaluation :

Le client n'a pas laissé de commentaire.

PAUL A.
Évaluation :

We had all the next day to return but returned at 8:30AM that day and thought they might allow some type of discount - had all that day to re-rent the truck other than that all was great. Have already recommended to a friend. dianne

SUSAN B.
Évaluation :

Le client n'a pas laissé de commentaire.

Thomas K.
Évaluation :

The girl was on the phone with her insurance company talking to them about her vehicle she just wrecked while we were trying to get everything finished up. I do not feel like I was put first as a customer at any of the 3 locations.

DENNIS T.
Évaluation :

Continue to provide excellent customer service and equipment at a great price.

WILL R.
Évaluation :

nothing

CHRISTOPHER W.
Évaluation :

Awesome facility and staff. I would definitely recommend this hidden gem to my friends. Thanks,

Denice S.
Évaluation :

Le client n'a pas laissé de commentaire.

ARTER B.
Évaluation :

Le client n'a pas laissé de commentaire.

Christopher R.
Évaluation :

Le client n'a pas laissé de commentaire.

Natalie F.
Évaluation :

The back of the truck leaked really bad and all my belongings were soaking wet and smelled of mildew when we got home.

NATHANIEL R.
Évaluation :

The cab of the truck was dirty, so maybe having an employee fo through and at least give things a good wipe down.. The woman at the desk was polite, but not overly friendly. I had a good experience overall though, and would still rent from UHAUL :) It was really easy to pick up and drop off. Price was good too!

CALVIN F.
Évaluation :

Great customer Young Lady at the counter is always very helpful I have a storage unit there as well

Marcus W.
Évaluation :

Make sure everything is on the truck that was ordered.I didn't receive furniture pads or utility dolly's.

Stephen B.
Évaluation :

Le client n'a pas laissé de commentaire.

Bennie L.
Évaluation :

Le client n'a pas laissé de commentaire.

Tammy W.
Évaluation :

Nice

William S.
Évaluation :

The locations parking lot was way too small we had a hard time dropping off our equipment

HARRY N.
Évaluation :

Le client n'a pas laissé de commentaire.

DANIEL G.
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin W.
Évaluation :

This experience with uhaul has been one of the worst experience I've ever had. Due to a clerical era I find out them day after my pick up with a loaded truck I was informed that my location for pick up had been changed and I had picked up the truck at the wrong location. I was also informed that unless I took the truck to the return location the truck would be reported stolen. I have never had this type of experience in all my years of renting from uhaul. Horridly disappointed and also made to feel like it was my fault this happened. I have never been so embarrassed in my life. Not to mention we was charged a ?23.00 fee on top of what we had already paid for mileage overage on the truck.after the way I was treated.

James L.
Évaluation :

Le client n'a pas laissé de commentaire.

ROY P.
Évaluation :

Staff was very friendly and helpful. Her insight and personality made the rental go smoothly and actually enjoyable. Thank you!

DOUGLAS M.
Évaluation :

Very customer focused with safety focus on trailer hookup.

Non reviews have been submitted for this location.

Retour
Haut de la page