Évaluations des clients 280 Space Self Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de 280 Space Self Storage

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Kelli W.
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No additional comments, rented truck and was on my way.

CHARLES M.
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Le client n'a pas laissé de commentaire.

JAMES M.
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STOP cheating and robbing people.

Michael M.
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Le client n'a pas laissé de commentaire.

Paul E.
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Le client n'a pas laissé de commentaire.

Thomas K.
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I set up a mobile pick up because I needed my truck by 7:30 and they don't open until 8:30. We got there to get the truck and it WAS NOT set up for mobile pick up so I called customer service and they changed it for me. Once I got to the key retrieval the box that they key was supposed to be in was wide open and no key inside. So we had to leave and wait for them to open to get our truck which completely defeats the purpose of a mobile pick up. This is the third time this company has made things so difficult for me I will NEVER use U-Haul again. Every single location across the US is disorganized and has no clue what they are doing. I used U-Haul because they were the cheapest but it is so worth the extra money to go elsewhere. Thanks U-Haul, you made my moving day even harder.

rick K.
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Le client n'a pas laissé de commentaire.

SHANNON D.
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Le client n'a pas laissé de commentaire.

CONNOR M.
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Le client n'a pas laissé de commentaire.

SARAH H.
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Le client n'a pas laissé de commentaire.

DANIEL M.
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Le client n'a pas laissé de commentaire.

KEVIN C.
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Le client n'a pas laissé de commentaire.

JEFFRY C.
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Jason is the best! He demonstrates what customer service suppose to be.

FRANK H.
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Please contact me for further evaluation of rental experience. 205 587 3907

mark F.
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I always have good service at this Uhaul location.

DONALD C.
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U-Haul overall needs to handle the business better with the smaller items. This was the third time I showed up to get my “reservation and equipment guaranteed” and there were NO appliance dollies. That is ridiculous. I rented a set from Home Depot 25 miles out of my way. No more.

Brian B.
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Le client n'a pas laissé de commentaire.

DEBRA T.
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We had been so excited to find this location close to our business. BUT, this past weekend, they had moved our pick up to another location that was not close. They rented us a truck, that was on the lot, that quite honestly should stay on the lot. There is obviously something wrong with it. It is SO LOUD. We were afraid that it would not make it there and back. We turned it in early as to get it off our hands. We actually had to go rent another vehicle from another company. We were SO HOPING that this location would work for us, but now we are not sure. This seems to be a problem with Uhaul in general that they change your pick up locations without you knowing it until you get there to pick up.

DENNIS T.
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Excellent customer service and no wait during equipment pick up or return.

SAMER C.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

KENNETH C.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

Donna H.
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Jason was incredibly professional and helpful.

Paul D.
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Le client n'a pas laissé de commentaire.

Mark G.
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Le client n'a pas laissé de commentaire.

JOE W.
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Le client n'a pas laissé de commentaire.

JON D.
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I have rented from this location multiple times . Every time has been extremely professional and no problems .

calvin F.
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Great customer service

Enildo A.
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Le client n'a pas laissé de commentaire.

ROY P.
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I have used this location every time that I need a truck or covered trailer. Great staff that always exhibits customer service. Just keep doing what you're doing. Thank you!

Jeff S.
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Le client n'a pas laissé de commentaire.

Jon D.
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Le client n'a pas laissé de commentaire.

Robert S.
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Le client n'a pas laissé de commentaire.

alan Y.
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Drop off location was friendly and accommodating

jack N.
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They charged for a whole extra day when I brought it back on time because by the time I checked out it took 30 minutes to finally get to me so it was 15 past my due date. Also, when I picked up the truck the time changed and said come at 8 30 instead of 7 so my whole day was thrown off. Not a single phone works in the company. I will never use u-haul again.

Teresa S.
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Le client n'a pas laissé de commentaire.

LENA W.
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When a customer makes a reservation to pick up at a specific location at a specific time, it would be great if Uhaul didn't change the reservation, but ensure the equipment is there for the customer to pick up.

Patrick A.
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Le client n'a pas laissé de commentaire.

Ric M.
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Truck was dirty inside and passenger door would not always close completely, making it unsafe Site and staff are excellent though

Clay G.
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Le client n'a pas laissé de commentaire.

Tiffany A.
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Le client n'a pas laissé de commentaire.

Tony B.
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Le client n'a pas laissé de commentaire.

John V.
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Le client n'a pas laissé de commentaire.

Samuel E.
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Le client n'a pas laissé de commentaire.

David W.
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Le client n'a pas laissé de commentaire.

James G.
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Le client n'a pas laissé de commentaire.

Karen W.
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Very nice and I enjoyed doing business with them!

RALPH B.
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Le client n'a pas laissé de commentaire.

PAUL A.
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We had all the next day to return but returned at 8:30AM that day and thought they might allow some type of discount - had all that day to re-rent the truck other than that all was great. Have already recommended to a friend. dianne

SUSAN B.
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Le client n'a pas laissé de commentaire.

Thomas K.
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The girl was on the phone with her insurance company talking to them about her vehicle she just wrecked while we were trying to get everything finished up. I do not feel like I was put first as a customer at any of the 3 locations.

DENNIS T.
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Continue to provide excellent customer service and equipment at a great price.

WILL R.
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nothing

CHRISTOPHER W.
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Awesome facility and staff. I would definitely recommend this hidden gem to my friends. Thanks,

Denice S.
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Le client n'a pas laissé de commentaire.

ARTER B.
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Le client n'a pas laissé de commentaire.

Christopher R.
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Le client n'a pas laissé de commentaire.

Natalie F.
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The back of the truck leaked really bad and all my belongings were soaking wet and smelled of mildew when we got home.

NATHANIEL R.
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The cab of the truck was dirty, so maybe having an employee fo through and at least give things a good wipe down.. The woman at the desk was polite, but not overly friendly. I had a good experience overall though, and would still rent from UHAUL :) It was really easy to pick up and drop off. Price was good too!

CALVIN F.
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Great customer Young Lady at the counter is always very helpful I have a storage unit there as well

Marcus W.
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Make sure everything is on the truck that was ordered.I didn't receive furniture pads or utility dolly's.

Stephen B.
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Le client n'a pas laissé de commentaire.

Bennie L.
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Le client n'a pas laissé de commentaire.

Tammy W.
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Nice

William S.
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The locations parking lot was way too small we had a hard time dropping off our equipment

HARRY N.
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Le client n'a pas laissé de commentaire.

DANIEL G.
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Le client n'a pas laissé de commentaire.

Kevin W.
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This experience with uhaul has been one of the worst experience I've ever had. Due to a clerical era I find out them day after my pick up with a loaded truck I was informed that my location for pick up had been changed and I had picked up the truck at the wrong location. I was also informed that unless I took the truck to the return location the truck would be reported stolen. I have never had this type of experience in all my years of renting from uhaul. Horridly disappointed and also made to feel like it was my fault this happened. I have never been so embarrassed in my life. Not to mention we was charged a ?23.00 fee on top of what we had already paid for mileage overage on the truck.after the way I was treated.

James L.
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Le client n'a pas laissé de commentaire.

ROY P.
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Staff was very friendly and helpful. Her insight and personality made the rental go smoothly and actually enjoyable. Thank you!

DOUGLAS M.
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Very customer focused with safety focus on trailer hookup.

Thomas M.
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Bill was incorrect and we were billed for an extra day at the wrong rate

Gary A.
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Le client n'a pas laissé de commentaire.

David D.
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We attempted to call the location numerous times to no avail. When we arrived at the pick up location there was no one present on site. We had to wait for someone to show up. Then they advised there was no power and we had to wait longer to get paperwork filled out over phone. Once I received the truck there was no gas in it...it was on “E”!

ascendis R.
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Le client n'a pas laissé de commentaire.

Bob P.
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Le client n'a pas laissé de commentaire.

Rick M.
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Very helpful....Great experience...

Thomas F.
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My iPhone could not find address.

Richard P.
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Very friendly and helpful

Jacob J.
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Le client n'a pas laissé de commentaire.

Joel M.
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Le client n'a pas laissé de commentaire.

David G.
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Address did not pick up on the GPS. Lost about 30 minutes trying to find the place. Use another address. The lady there stayed on the phone with me and talked me to their location. Great patience and caring attitude.

Jay P.
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Terrible cell service. My dolly I ordered was not there. Truck was parked in a way I could not easily and safely exit the parking lot. I couldn't have been more disappointed in this location.

Thomas B.
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Le client n'a pas laissé de commentaire.

Andrew H.
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My reservation was changed by Uhaul.com to this site about 25 miles out of my way. However, the wman that checked me in added free miles to the contract to keep me from incurring additional charges due to the change. She got my dolly and was very thorough and professional. Extremely smooth process and great service. Very pleasant employee.

Lewis J.
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Le client n'a pas laissé de commentaire.

Laura C.
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The customer service was fantastic. I was able to be in and out within 10 minutes. Its my first experience with renting a uhaul and I'll definitely come back!

Ric M.
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Transmission was a little difficult especially on hills. Did not kick into 3rd gear well

trish N.
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No improvement needed. The trailer was ready at the front door for our reservation time. Great young couple. And hooked up everything.

Kurt G.
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Le client n'a pas laissé de commentaire.

Wayne W.
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Le client n'a pas laissé de commentaire.

james G.
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Le client n'a pas laissé de commentaire.

John B.
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Getting scheduled and identifying the pick up location was somewhat challenging. However once I got to Hanna at the pick up site, I felt I was in good hands.

Cezary Z.
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Very prompt in responding to our inquiries and very professional. I will definitely recommend this location to friends and family.

Marshall B.
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This location was fine. The original location however was complete crap, old bag was ignorant and incompetent.

Raymond V.
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Le client n'a pas laissé de commentaire.

Donald M.
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No improvement needed - received Great service and Hannah was wonderful to work with.

Calvin D.
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Pick up and drop off were quick, efficient, and friendly.

Michael T.
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Within an hour of getting the vehicle, the "check engine" light came on and the vehicle lost power significantly, which caused me to have to make multiple trips because I had to keep the weight down on the truck to be able to move at a somewhat safe speed in traffic. This ultimately caused DOUBLE the mileage, which DOUBLED my bill to over $500.00 after all the extra gas I had to use due to the extra trips I had to make! I couldn't call the rental location because they were closed on Sundays. In my online reservation, I requested an appliance dolly. When I picked the vehicle up, the clerk advised me there were no appliance dollies, but I could use the hand trucks in the vehicle. However, she did not tell me there was a charge for using the included hand trucks, which I only found out about AFTER I received my final bill. I was also was originally charged for two days rental, when I only requested one day. This is the worst rental experience I've ever had and I intend on making sure everyone know to stay away from U-Haul!

Non reviews have been submitted for this location.

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