Customer Reviews for 56 Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of 56 Mini Storage

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Robert W.
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The owners of rt 56 mini storage were great. They went up and beyond the call of duty. I would recommend this business to any one...truly professional and diligent.....I felt like family ...... thank you rt 56 mini storage great business people. Great people....

Brian A.
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Customer did not leave a comment.

Scott L.
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Customer did not leave a comment.

Don R.
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Very slow to fill out information

Wayne M.
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Customer did not leave a comment.

Brad M.
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Don't make them drive 50 miles to pick up unit.

Vince A.
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Quick, knowledgeable...really great experience.

Courtney B.
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When we arrived at the location, the gentleman inside was very friendly. We were in a bit of a hurry however and let the man know. Nothing against him, but he continued to talk about other things rather than trying to get us out of the location faster. We had a slight hiccup with the lights working on the trailer, which we fixed. The problem that we had with our experience from there was with the trailer itself. It looked green molded in color, extremely old, and that it needed to be retired. The trailer did not look in good condition compared to the newer trailer next to it. My husband asked the gentleman if we could have the newer, nicer trailer instead, but he said "no, I already checked this one out for you." Because we did not want to argue we hooked up to the trailer. As we were pulling away, the trailer rattled and shook unbelievably loud and scary. I asked my husband multiple times if it was connected correctly. He said it was, it just bounced a lot. We get to our destination to load the trailer. Everything seemed fine. We were traveling from Pennsylvania to Georgia. The drive was better once the trailer was filled. You see, we rented the enclosed trailer so that our items would be protected. The last hour of our drive was in the rain. Not thinking anything of it, we arrived in Georgia. When we opened the trailer door, all the items that had been sitting on the bottom were soaking wet. Clothes, suitcases, shoes, and boxes. Trying the unload the trailer was a mess because the boxes were wet and falling apart. There must have been a seal that was not working properly.Very upset about renting enclosed and still having our items get wet. When we returned the trailer in Georgia, the man at the rental location said that the trailer looked awful and they need to take it off the road.

Don A.
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Customer did not leave a comment.

BRUCE V.
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Todd M.
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Wilbur S.
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Jim S.
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Edward O.
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Ken K.
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Really informed personnel, explained in detail, very good.

Lindsay W.
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Paid for a dolly but it did not come with one. More detailed in making sure everything is ready for next customer.

BILL D.
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Customer did not leave a comment.

jim W.
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John N.
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I am waiting on a response of why I was charged a $25 cleaning fee for this rental when there was nothing left to clean.

amanda P.
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Took over an hour to pick up the truck, man working was not knowledgeable and had to keep calling his co-worker, boss, and U-Haul support. Truck was good

Douglas M.
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Customer did not leave a comment.

KEVIN G.
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Nothing that I know of but I did want to say how nice and helpful Renee was

john H.
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I WILL NEVER RENT ANYTHING FROM U HAUL AGAIN. MY EXPERIENCE WITH U HAUL WAS HORRIBLE!!!!! THERE POLICIES ARE ABSOLUTE B.S.!!!!!!!!!!!!!!!!!!!

Jessica B.
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Customer did not leave a comment.

dave M.
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Jim S.
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Dave M.
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Dylan M.
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Lane W.
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shawn M.
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Emily G.
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Monica S.
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They got the miles wrong and it was a mess to handle.

Susan O.
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Customer did not leave a comment.

Mary Beth W.
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Robert K.
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lawrence S.
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Janice M.
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Great service!

Kathy K.
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Thanks a bunch! We hauled our Kayaks to and from the reunion without any problems! Courteous employees added to the experience! Thanks!

Michele W.
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Customer did not leave a comment.

Theresa L.
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albert G.
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Top off gas.

Mark W.
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Customer did not leave a comment.

James B.
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This was just a storage/drop point. Very frustrated by showing up late Sunday night only to discover the location is gated and not accessible after 9:00 PM - had to return the following morning. Need to check the open hours before returning.

steve K.
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Customer did not leave a comment.

chester P.
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The size of trailer we order was not ready for us. The pick time was wrong. I had to change my schedule to get the trailer. I arrived before 12 , the time on order. There were multiple delays with the pick up. The staff member was polite but not very experienced. I did not take possession of the trailer until approx. 1:00. I returned trailer before 1 and was charged for an additional day. We would appreciate not being charged for the 4th day. We feel that it was returned on time because of the delay.

Shaun W.
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Great attitude from the young lady there.

Melissa P.
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Customer did not leave a comment.

Robert K.
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Kelly G.
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The lady was very friendly and we were able to turn the equipment in efficiently.

Cliff B.
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No suggestions, everything was good.

Michael C.
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Customer did not leave a comment.

billy B.
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Sharyn Z.
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Very accomadating......Very nice to work with!

Lawrence D.
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Kathy J.
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Charles L.
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Everything seemed to be working properly with the trailer I rented but it did need to be swept out. There was a lot of dirt or sand on the floor of the trailer.

WILLIAM M.
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Customer did not leave a comment.

Ronald S.
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Wasn't much parking space. I had to park in front of some trailers. I liked the convenience of checking in with the cell phone. It was on a Sunday morning and the place was closed.

Abigail G.
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Customer did not leave a comment.

Richard M.
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Nothing. Everything was received as promised by U-haul. Both truck and car trailer in great operating condition.

jeff G.
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Nothing everything was great. The lady how took my account was unbelievable with her knowledge and professional highly recommend her to anyone

william S.
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Pick up staff was friendly but very slow. It took 45 minutes to get the truck despite having completed the express checkout. I ordered 24 pads but only got 19. One of the pads was urine soaked.

craig C.
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Easy to get to. just a drop off for our needs..

Steven H.
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Customer did not leave a comment.

William L.
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Easy in/out with 26' truck and very helpful staff

Kean P.
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Customer did not leave a comment.

Tom C.
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Make sure all trailer lights are working

Eleanor G.
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Customer did not leave a comment.

Glenn H.
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larry K.
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Larry C.
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Very friendly and professional staff!

rebecca M.
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Although the women was super nice and this wasn't her fault I would recommend that there not just be one lady working when picking up a trailer. We had at least a half hour set back due to not being able to get the trailer attached to the hitch properly. I had to then pay my movers for an extra hour because of this delay.

David E.
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Customer did not leave a comment.

Dylan D.
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Customer did not leave a comment.

david R.
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Daniel B.
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Not a thing. The employee was friendly snd had everything ready when i picked up the truck! Would deginitely rent from them again

Jason B.
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Customer did not leave a comment.

Garrett N.
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More staff at that location

Peter W.
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The desk clerk took a personal phone for approximately 5 minutes and left the room. The location smelt of smoke

GARTH P.
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Customer did not leave a comment.

Katherine W.
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Leonard U.
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Bruce Z.
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Had some computer issues and took very long to take care of paperwork.

Carrie S.
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Customer did not leave a comment.

jerry B.
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a little off the main road, but the directions to get there were good. I was able to get there with no problems only because I knew the area. It might not have been that way had I not.

Robert K.
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Customer did not leave a comment.

Sandra W.
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ANTHONY F.
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ALLYSA W.
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Customer did not leave a comment.

MICHAEL M.
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HOWARD S.
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service was quick and efficient

Michael S.
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Customer did not leave a comment.

Susan B.
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CRAIG R.
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Customer did not leave a comment.

ERIK M.
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Your web site has issues with accuracy and your customer service at the 1-800 was rude. The only way i was able to straighten out my issue was to directly call the facility and speak ro the people there. I will never use u haul again.

LOU A.
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Folks there did a great job and it was much appreciated. However, it was a LONG way from my starting point (100 mile round trip). Not the locations fault.

TIM W.
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Need better weekend hours and signage to help after hours drop off

CONNIE F.
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Customer did not leave a comment.

BRENT B.
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Customer did not leave a comment.

JEFFREYY I.
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was not happy that I was charged for not dropping it off at the location that I picked it up...and it was dropped off days early ....there are U-Haul locations all over the united states...what's the difference....don't think i'll use U-Haul ever again....and shouldn't had to get the insurance ...I have full coverage on my truck it covers towing boats and trailors...

No reviews have been submitted for this location.

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