The employee said there was a cat left in the uhaul for over a week. The cup holders was sticky, floors was wet & cat hair all over. Also smelled like cat urine
Brian A
56 Mini Storage
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in Sarver, PA 16055
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Évaluations des clients
- 3,5 - Cote moyenne des clients
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When I got in the 15 foot box truck I noticed a strong stench of animal feces. I drove it to the office and had him come out to look inside the cab. There was what looked like dog hair and paw prints on the seats and floor. It seemed the dog must've had fecal matter on its paws. The office worker sprayed the floor mats, wiped down the seats with Clorox wipes and sprayed Febreze. He apologized that it wasn't checked out before I picked it up. I would've taken another box truck if they had one. I had a crew waiting on me at my apartment so I needed to get going. When we opened the back to start loading there was fecal matter in the cargo area too. After the Febreze wore off I noticed the smell was back. There was hair and fecal matter on the dash also. He missed cleaning the dash. I've rented U-Hauls before but this was the worst experience.
Vince ANone
William SThe truck needs the air conditioned service, would not blow cold air for us. It was a hot and humid day during our rental, A/C would have been nice.
Chad FExcellent customer service.
John F