Better directions and communication. The truck reserved wasn't there and they were closed. Customer service number was incredible though.MAKENZIE C.
Customer Reviews for 66 Auto Credit Sales
(U-Haul Neighborhood Dealer)
Pour nous contacter
Joplin, MO 64801
Services dans cet établissement :
- Mon–FriDe 9 h am à 6 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.robert M.
Le client n'a pas laissé de commentaire.ricky M.
Le client n'a pas laissé de commentaire.Blake M.
The truck was nosy, but that is to be expected, truck ran good and we got home okRobert F.
Le client n'a pas laissé de commentaire.Sylvester D.
The digital pickup didn't work. Had to call customer service. Waiting time 25 min. Another 30 minutes on the phone to get to the key. The lock number 3 was super hard to open. I lost one hour of my rental timeUte M.
Excellent service, quick in and outHalod S.
I will never us uhaul again. I was charged an extra 300 for dropping off at the wrong location and they did not give a location to drop off at. Then when i tried to call they never answered and and trying to get my money was impossible. I was told I would get a call from a manager. that didn't happen as well. trying to get though on the chat is stupid. If you don't stay on the chat they will drop it after 30 seconds and you have to go though the wait all over again. the call back was a joke. I setup a call back and then waited for 45 mins on hold after they called me. I will pay the little extra for a different company there ever deal with this company again.jaimey C.
I was under the impression that the boxes would be delivered on a flatbed truck with a forklift. Instead, they were delivered on single and double trailers. The unload help that I hired had to make two trips to get them unloaded. Other than that, the boxes worked out well. Clayton in Helena and Danny in Joplin were very helpful.Gregory C.
Had less gas in it then then they say it had the stearin was all screwed upAustin J.
Cleanest U-Haul Location we've ever rented from and we've rented a lot of trucks. Check in kept messing up and the website wasn't allowing me to check in online the page kept saying error when I clicked the check in link.Latoya N.
Pleasantly surprised at how easy it was.Eric B.
Le client n'a pas laissé de commentaire.alisha R.
No one told me that the store would be closed and that I needed to download the app to be able to access everything. I had to call around to figure out what was happening and had to stay on a call with several customer service reps for long periods of time. All that needed to happen was for me to get an email or for the human I talked with over the phone to confirm my time for pickup to tell me that I would only have access through the app and that I should download it beforehand.Alexis T.
Le client n'a pas laissé de commentaire.Clarence E.
Le client n'a pas laissé de commentaire.WILLIAM K.
Quick, easy, friendly staff! 2nd time renting from location great experience each time! 🤙👌Justin N.
The 26â€ truck had a vibration at approximately 40 & 60 MPH. the location where I picked up the truck, the staff was very friendly. Overall it was a great experience.dan G.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.WILLIAM K.
Don't use this service!Kelly A.
My UHaul box arrived, on approximately 30 minutes notice, with the interior and some of my contents, wet and moldy. There were cracks in the UHaul box that apparently allowed water to come in. An insurance claim is being lodged. You need to provide more pro-active notice as to when the box will be arriving on delivery day. I had to contact UHaul repeatedly to find out when the delivery would occur and each time I was told that I would be called back I wasn't. Your customer service needs work.Jessica N.
It was perfect! Extremely nice and helpful and the truck was very clean and ready to go!Debra D.
Friendly owner. In & out service. âï¸ âï¸ âï¸ âï¸ âï¸MICHAEL H.
Have a u-haul sign to identify location from street.Margaret J.
Le client n'a pas laissé de commentaire.CARLA C.
Le client n'a pas laissé de commentaire.Michelle W.
Le client n'a pas laissé de commentaire.CHRISTIN M.
How do I get charged for two days when my rental was under a 24 hour window. Makes no sense. Will not ever be using Uhaul again in the future.PATRICK H.
Le client n'a pas laissé de commentaire.JEREMY C.
Office staff had lots of trouble with computer. Owner seemed to be only one that understood it. Very nice peopleDEBRA S.
Le client n'a pas laissé de commentaire.KEITH J.
Nothing we were well taken care ofCLIFFORD D.
Le client n'a pas laissé de commentaire.KENJI H.
Le client n'a pas laissé de commentaire.Benjamin M.
Le client n'a pas laissé de commentaire.chris D.
Services supplémentaires à cet emplacement
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